Dear Caroline,We would first like to thank you for taking the time to post your kind feedback about your recent stay at our hotel. The fact that you enjoyed your holiday and had a relaxing time as planned is all we could wish for.We are delighted that you had a wonderful stay with us and that the team made you feel welcome from the moment you walked in, that is what it is all about.It is always a pleasure to offer our guests complete facilities and services. Thank you for mentioning just how much you enjoyed our breakfasts and pool. Please come back soon!Best wishes, Tania de Castro Gex Manager at Meliá Cala d'Or Boutique Hotel.

Dear Daniel, We wish to thank you for your review of your recent stay. We are glad that you did enjoy your stay. We appreciate you taking the time to post a review online. It's always nice to read from a returning guest as it means we're on the right track. Cala D’or is a beautiful part of Mallorca. Thank you for recommending us as the place to stay when staying in the area. We hope that you enjoyed everything our Grand suit provided. We are sorry that we could not provide the extra bed you wanted. Thank you for mentioning how hardworking our staff are. When the hotel is fully booked it can’t get busy but the staff always keep on top of things. Once again, thank you for your visit. We hope you had a pleasant journey home, and we look forward to welcoming you again at your earliest convenience. Warmest regards, Best wishes, Tania de Castro Gex Manager at Meliá Cala d'Or Boutique Hotel.

Estimado Damian,En primer lugar nos gustaría agradecerle que haya elegido nuestro hotel para sus vacaciones y por el tiempo que ha dedicado a compartir sus sensaciones sobre su estancia, en Meliá Cala D'Or. Somos conscientes de que siempre se puede mejorar y los comentarios son cruciales en este proceso, por lo que le agradecemos su reseña.Nuestro compromiso principal es mantener nuestras instalaciones en condiciones óptimas para brindar a nuestros huéspedes una experiencia placentera. Sus comentarios sobre el mantenimiento son esenciales para nosotros y serán considerados para futuras mejoras.Lamentamos que no haya podido disfrutar de nuestro servicio de cena, ya que la gastronomía es una prioridad para nosotros. Tomamos sus observaciones en serio y trabajaremos para mejorar en este aspecto.Todo nuestro equipo está a su disposición para atender cualquier inquietud que pueda tener. Esperamos que nos brinde otra oportunidad para demostrarle nuestra dedicación a su satisfacción en el futuro.Atentamente, Paula Díaz Gex Manager en Meliá Cala d'Or Boutique Hotel.

Dear Diane,Thank you for your great review! We are so pleased that the service exceeded your expectations! All our guests are VIPs to us!It is a pleasure to know that we have been able to exceed your expectations thanks to our excellent service.It is a pleasure to know that you have been able to rest peacefully. Our rooms have been renovated to greater comfort during the stay, making it much easier to fall asleep and rest. We are glad that our jacuzzi bath pleased you! Something essential to be able to enjoy a perfect holiday.It brings the entire team great pleasure to learn that you thought so highly of our facilities. This season, many areas have been renovated; the terraces have been tiled in the same style as the garden paths, and we have expanded our dining room. We look forward to welcoming you and your partner back to our hotel in the not-too-distant future.Best wishes, Paula Diez Gex Manager at Meliá Cala d'Or Boutique Hotel.

Dear Julia,We would like you to accept our genuine thanks for the loyalty you have shown us by returning to our hotel on your last vacation. We are also very happy that you took time out of your day to share it with us.You are completely right: our hotel's location is indeed marvellous. Everything you could possibly need for a fantastic holiday: the beach, a wide variety of bars and restaurants as well as great shopping at the many different stores.We are truly honoured that you chose to stay with us and look forward to welcoming you back soon.Best wishes, Paula Diez Gex Manager at Meliá Cala d'Or Boutique Hotel.

Dear Clara,How lovely to receive your feedback and see what a great time you had on holiday while staying with us. Thank you for your review!Our principal objective is to ensure each of our guests receive the highest standard of care while residing with us and we aim to provide the best holiday experience possible. We are thrilled to read that we have succeeded.We are so happy to read that our staff were “helpful”, “friendly” and overall “brilliant”. We are so proud to work with such a wonderful team, who work very hard to make sure our guests enjoy great stays with us.We are happy to hear that you enjoyed your stay with us, and we look forward to welcoming you back soon.Best wishes, Paula Diez Gex Manager at Meliá Cala d'Or Boutique Hotel.

Dear Satish,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure for all of us to know that you have enjoyed our great facilities so much, as you well indicate we have a large garden area and indoor and outdoor Jacuzzi, steam room, sauna and gym. On the other hand, we are very proud of the description of the room you stayed in during your visit. It is our goal to make sure that our guests feel comfortable in our clean and spacious rooms.We are so pleased to read that you were happy with our “very friendly” staff. Our fantastic team work very hard to make sure our guests enjoy wonderful holidays with us, and truly go above and beyond to meet our guests’ needs.We look forward to the opportunity to welcome you back in the near future.Best wishes, Paula Diez Gex Manager at Meliá Cala d'Or Boutique Hotel.

Dear Andre, It is a pleasure to have the opportunity to greet you, we want to thank you for sharing your experience with the other users as well as considering us “the best hotel” in Cala d’Or. It is always a pleasure for all of us to know that you have enjoyed our great facilities so much, and as you well indicate our classy and stylish rooms. We look forward to welcoming you back to our hotel in the not-too-distant future. Best wishes, Tania de Castro Gex Manager at Meliá Cala d'Or Boutique Hotel.

Dear Normand,We thank you for your trust placed in our Meliá Cala d'Or Boutique Hotel.It gives us great pleasure to learn that you have enjoyed the Melia Cala d’Or hotel experience with highlights including the relaxing atmospher and enjoyable breakfast. Thank you again for your feedback. If you’re travelling to our area again soon, please drop by and visit us. We're always ready to give you a warm welcome.Best wishes, Tania de Castro Gex Manager at Meliá Cala d'Or Boutique Hotel.