We really enjoyed our stay here. Here are the pros and cons (or more like areas that could use improvement) we found:
Pros:
-Overall, really a terrific condo with everything you need
-Very clean (but, overwhelming smell of cleaning products upon entry)
-Covered parking spot
-The master bedroom bed was comfortable
-Lots of firewood and great fireplace.
-Great central heating (once we figured out how to turn it on)
-Lots of extra blankets
-GW checked in via phone call two out of the four days we were there
-the kitchen had everything you could need for cooking for a family.
-cute and cozy, and the views were stunning!
-internet/wifi worked great, especially since we had no reception otherwise
-very close to Eagle lodge, we saw a lot of people walking there, but we didn't take advantage of it
Room for improvement:
-The couch/futon bed was incredibly uncomfortable for 2 adults.
-The sheets for the futon were tricky to find. (In the corner of the TV console!) The sheet was too small and kept sliding off. Only 2 extra pillow cases. The extra duvet they have is wripped and has burn holes in it. Kind of disgusting. The mattress too has seen better, cleaner days.
-We emailed GW twice before our arrival. The first time we got a response. The second time, we never heard back, even after a followup email
-The checkin process was disorganized on Grand Welcome's part. Communicate solely with the Mammoth office (which is not the original number we were given). Mammoth office was better.
-No instructions on how to use the wall heater
-No one said there were clean dishes in the dishwasher....would've been helpful since we couldn't find a single bowl in the condo.
-This condo is on the 2nd story, but there is a 3rd story above you. We could definitely hear people walking above us and it wasn't great, especially at 4am the first day or 6am all the other days.
-The first night was loud with kids running up and down the halls and ding-dong-ditching
-the main window in the family room is not sealed well. We stayed during 2 blizzards. The windows let a lot of cold air in and when it gets sunny, the windows end up leaking water as it melts.
Overall, we really enjoyed the stay, other than the loud upstairs neighbors and the uncomfortable futon. We would definitely consider staying again.
Oh and the floors (which are lovely) are VERY COLD. We brought slippers but I think that's good info to know for anyone staying here in the winter in the future.