Pensionat i Manassas

"The staff were excellent. But this establishment is run down. You pay top dollar, but no internet included. The dental kit has no toothpaste, you have to ask for that seperately. The maintanence guy had to fix both toilet and shower for it to function properly. The faucents in the lobby bathroom are ice cold to wash the hands (to save money). Every portion of the hotel is maximizing to give you as little value as possible for your stay which is not what you expect from a Ritz establishment. The place is over optimized and underinvested into. So in short, kind staff - horrible operating system in place. "

"Vi checkade in på kvällen, då kändes hotellet lite tveksamt. Ingen personal hade arbetskläder på sig och informationen vi fick var minimal. Men dagen därpå fick vi en bättre bild av hotellet och allt kändes bra. Typisk Best Western frukost som var väldigt bra. Fanns olika varma rätter varje dag. Våfflor, frukt, bröd, flingor. Poolen vsr fantastisk! Den var ren och det fanns alltid lediga solstolar. Enda negativa är att poolen öppnar kl 12 på dagen. Rummet med king säng och bäddasoffa bar hyfsat rymligt. Bra kyl med frysfack. Parkering precis utanför rummet. Kändes som ett säkert område och relativt tyst. Många affärer och restauranger i närheten."

"They charged me for extra night because system was not functional on Sunday, and they don't want me to refund it "

"After a long flight from Europe landing late at night it was nice to only have a short transfer bus to the hotel - make sure you go to the right place at the airport to catch the bus, and notice there are 2 Hyatt hotels so you take the right one. Check in was quick and easy - nice big room, it was like a small apartment, very nice if you stay for a while. Breakfast was basic but had all I wanted, nice do-it-youself waffle iron. Didn´t like plastic knife/fork...but thats about all what I have to critisize about ..nice hotel for the money, only a short walk from the trainstation to take us directly downtown Washington. "