Dear ZEN Guest, Thank you for writing this feedback and for bringing this to our attention. We sincerely apologize if you've had an unpleasant stay with us. This isn't our signature ZEN experience. Please be assured that this feedback won't go unnoticed and that our team had investigated this to make sure the necessary actions are taken. We hope you can give us another chance and stay with us again to be able to serve you our best! Kindest Regards, Leah

Dear Mylene, Thank you so much for this wonderful review! We're thrilled to know that you've had a great time with us. Your comfort and satisfaction are important to us, and we're proud that we're able to provide these to you. With ZEN, you can be sure to get the best value for money accommodation. We can't wait to welcome you back! Best Regards, Leah

Thank you for your feedback! We hope that you were able to find comfort during your stay, please know that we are actively enforcing improvements in our property and services, If you have any other inquiries or concerns please send us an email here: care@zenrooms.com We hope to see you again soon for more accommodations! Best Regards and take care,

Thank you for your feedback! We hope that you were able to find comfort during your stay, please know that we are actively enforcing improvements in our property and services, If you have any other inquiries or concerns please send us an email here: care@zenrooms.com We hope to see you again soon for more accommodations! Best Regards and take care,

Dear Roberta, Thank you for this feedback! We apologize if you've had an unpleasant stay with us because of the dirty room. This isn't the experience we wanted you to have. We understand that there's always room for improvement, please be assured that we're continuously improving our services and customer's experience. Your feedback is helping us! We hope you give us another chance and stay with us again to be able to serve you with a more enjoyable stay! Kindest Regards, Leah

Dear Shy, Thank you so much for this wonderful review! We're thrilled to know you've liked the location and that you've had a great time with us. Your comfort and satisfaction are important to us, and we're proud that we're able to provide these to you. With ZEN, you can be sure to get the best value for money accommodation. We can't wait to welcome you back! Best Regards, Leah

Dear Ernie, Thank you so much for taking the time to write this review! We're really happy to hear all the compliments you have for us. This really means a lot! However, we want to apologize for the inconvenience you've experienced during this stay. Please be assured that this has been shared with our team to be taken into account for our further improvement. Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope you book with us again! Best Regards, Leah

Thank you for your feedback! We hope that you were able to find comfort during your stay, please know that we are actively enforcing improvements in our property and services, If you have any other inquiries or concerns please send us an email here: care@zenrooms.com We hope to see you again soon for more accommodations! Best Regards and take care,

Dear Mervie, Thank you for your feedback! We hope that you were able to find comfort during your stay, please know that we are actively enforcing improvements in our property and services, If you have any other inquiries or concerns please send us an email here: care@zenrooms.com We hope to see you again soon for more accommodations! Best Regards and take care,

Greetings! We are thankful for your valuable feedback. In Hotel878 Libis, we work hard to fix every issue our guests have experienced. We thank you for letting us know as this will also help us to improve the matter. We look forward on serving you again soon, hopefully, without these complications.

Thank you for taking the time to post your comment. Hotel 878 Libis strives to give our guest best value and a pleasant stay at the best most affordable rates. We look forward to welcome you again in your next visit.

Greetings! We are thankful for your valuable feedback. We look forward on serving you again soon!

Dear Guest, Thank you for choosing Hotel 878 Libis. We are glad you had a pleasant stay. However we regret that you were disappointed because breakfast was not included in your prepaid booking. We currently do not sell packages with room+breakfast online. Most of our guests appreciate that the rates are lower and also they have a choice. Our rate of P240.00 per person for breakfast is quite reasonable should you decide to dine once you are checked in. Expedia indicates that rates are for Room Only, see below. __________________________________ Room Type Code: Superior Deluxe Room Type Name: Superior Room (Deluxe) - Room Only Pricing Model: Per Day Pricing Payment Instructions: Expedia collects payment from traveler: Hotel charges Expedia Virtual Card. _________________________________ Thank you so much for your valuable feedback and we look forward to welcome you again soon!

Greetings! We are thankful for your valuable feedback. In Hotel878 Libis, we work hard to fix every issue our guests have experienced. We thank you for letting us know as this will also help us to improve the matter. We look forward on serving you again soon, hopefully, without these complications.

Thank you for taking the time to post your comment. Hotel 878 Libis strives to give our guest best value and a pleasant stay at the best most affordable rates. We look forward to welcome you again in your next visit.

Thank you for your comment with regard to bed size. For future bookings, may we request that you indicate your bed preference at the time of booking so this is taken into serious consideration during peak times. We look forward to welcome you again to Hotel 878 Libis!

Dear Maria Agneta, Thank you for your comment. We regret you had some issues with our airconditioner, balcony and shower. At the time of your stay, we were undergoing renovation. We have recently added a Spa with Massage facility, enlarged the rooms and completed many improvements. We hope you will come and stay with us again in future.

Thank you so much for your comments which we will share with our staff. It is our mission to give our guests best value and a warm, comfortable & pleasant time while staying with us. Consider us your "home away from home"...we look forward to welcome you back in the future....

Thank you so much for your very favorable comment. That is exactly what we want our guests to feel - pleased that they got value for what they paid...Also, warm and good memories of their stay...We look forward to welcome you again soon...

Thank you for your comments. Since your visit, we have already added a small convenience counter where you can get sandwiches, salads, and other snacks and drinks once our Cafe closes at 10pm. We also have a Spa with Massage available on the hotel premises for guests who are tired after work. We also allow guests to order from any restaurants outside that do delivery. Front Office can assist you. We hope you will come and stay with us again in the future.

Thank you very much for your favorable comments. We are glad you had a pleasant stay and look forward to welcome you again in your next visit.

Thank you for your very encouraging comment. We always strive to give our guest best value for money and are so happy to get positive feedback such as yours. We look forward to welcome you once again in the near future!

Greetings from Hotel 878! Thank you for your feedback on your visit with us. We are so happy that you had a good stay. We continuously strive to give our guests best value for money -- your comments are very encouraging. We look forward to your next visit....till then.....

Thank you for your most welcome feedback with regard to your stay at Hotel 878. We are all committed to "giving our guest best value for money in facilities and especially service" and your positive comment makes us all very happy. We will continue to strive for constant improvement and look forward to welcome you once again in your next visit.

Thank you for your comment, much valued. We strive to give best value and full satisfaction to our guests by constantly improving our service. We look forward to welcome you once again!