Hotell nära Mar y Sierra

“Very nice place ,”

“STAY AWAY. When we checked in I had trouble with electronic lock, which after many tries finally did open only for us to find a cracked door. When we attempted to shut the door it would not shut because the dead bolt refused to slide back into cracked door. We only rented for one night as we were leaving next day and it is close to airport. It was the end of a holiday for two couples and it was a NIGHTMARE to get anything done we could not leave because the door was broken and we did not want...

“Oh BETTY! She is the Best! Greets you like family (and after 2nd visit, I consider her part of mine) 💜 Allnof the staff are are so kind and wonderful! ❤️ I will always be returning!”

“Very respectful front desk staff. Very tasty breakfast. Clean rooms and good amenities”

“Excellent location walking distance to restaurants and shopping”

“Resort was great”

“The elevator doesn’t work and my husband was trapped in it as soon as we arrived. The gym was unusable as it was under water. There is nothing close by in terms of groceries, the Walmart is closest but would be a 25 minute walk and do not recommend it. The appliances worked but all the cupboards smelled strong like vinegar. The safe didn’t work and the door code didn’t work and when we locked the door it still banged around because it didn’t fit properly. The pool was nothing special at all. The...

“Bien ubicado”

“The concierge was not very helpful arranging my ride from hotel back to the airport, she booked an Uber and the driver was very unprofessional. I was quoted one price and had to pay more and the driver was on his phone texting the entire ride back to the airport. Perhaps the hotel could find and evaluate drivers with high guest approval and always use those drivers or shuttle service.”

“Estaba en remodelación, los restaurantes se encontraban cerrados, a fuerza tenias que salir para comer o comprar bebidas, las llaves de la regadera están deterioradas, lo hicimos saber, fue el de mantenimiento y nos dijo que las llaves se abre del otro lado, efectivamente si se abren cono nos dijo, pero si estaba trasroscada, ya que giraban de ambos lados y me queme al salir el agua”

“Great property”

“It was my birthday on 24th July that I celebrated it with my wife. Everything was very nice, everything in the resort was clean, the staff liked to view it the most.”