Hotell i Maricao

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Great location and great staff”

“Bueno, pero esperaba mucho más para ser un hotel recién abierto! Mejoras en proceso que bloquean el acceso a algunos lugares y las puestas de la habitación no aíslan el sonido del exterior! Restaurante caro y poca calidad.”

“The Candado Plaza Hotel was a great location with many amenities for our family. The staff were very friendly and the hotel was very clean. We loved the little water slide and being able to use the more adult geared pool and lounge area at the sister hotel across the street. There is need to put some extra TLC into the facilities but thus wiuld not keep us from returning or recommending.”

“This is a gorgeous hotel and the ocean view my wife and I had were breath taking. With that said they weren’t totally honest / transparent about there holding fees and deposits so ended up paying 600$ more than planned. But other than that it’s a nice hotel if you like a lively scene”

“Everything was wonderful”

“Servicio personalizado y atentos.”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Mer hostel än hotell. Okej bemötande av personal. "Continental breakfast" var rostbröd, jordnötssmör och färska äpplen. Mysig liten gata i universitetsområdet, men lååångt om man vill promenera till stränderna.”

“Although I had a bit of trouble checking in, I contacted the staff, and they were very helpful and cooperative. The place looked new and freshly painted, but the room was very small for two people.”

“A”

“Very comfortable and centrally, located for tourists to be able to walk to the beach and get food!”

“I booked ocean view through Expedia which to my surprise meant an ocean view tower which you can look in the corner to see a partial view of the ocean. The hotel told me that I would have to pay $250 more a night for a true ocean view. The suites are the only rooms with true ocean views I was told. Staff was extremely nice and professional and I appreciate them alllowing me to book elsewhere after the first day when learning this information. I do believe they need to be more transparent about...