Hotell nära Massachusetts Vietnam Veterans Memorial

“We left late and did not stay over. We had 2 large thick spiders in our room. No one could sleep after that. We drove home at 11pm instead of staying.”

“The room was average. After paying in advance for the room I discovered that there was a $15/day charge for parking and all food was charged to the room or paid for in cash. No breakfast included. Perhaps I overlooked this when making the reservation.”

“Very good stay, excellent clean room, very good breakfast, really nice lobby/breakfast room and halls. Very quiet. The desk needs to be manned more consistently. Each time I went to the desk, it took a few minutes for someone in the back room to notice I was there - they were otherwise very helpful.”

“The staff at front desk were rude! I have been trying to get in touch with a supervisor from this property for over a week now! I paid the full bill for the stay in Expedia and Fairfield Auburn charged me AGAIN for the room and is now refusing to refund my money. On top of all of that, Expedia is refusing to assist. I will NEVER use Expedia and and I will NEVER stay at another Fairfield Inn. Your customer service is pathetic.”

“Booked a room and paid upfront for a 2 queens room. When I arrived to check in, they did not have the room. Did not want to give me a refund or a discount for a 1 king room. Terrible customer service.”

“Decent breakfast and room. My only complaint was the door handle was broken but still worked.”

“Nos fue genial muy limpio todo el check in muy rápido el único inconveniente era el Aire acondicionado del cuarto 310 muy ruidoso pero aparte de eso muy bueno”

“Hotel was ver”

“N/A”

“The exterior is being updated, so you might be discouraged. However, the interior is redone and the staff are great.”

“Easiest check in ever.”

“Booking through Expedia did not offer the same customer service friendly staff as you would booking directly with the hotel. Once the check in issue was resolved, my stay was good. Breakfast buffet was a highlight for our family needs. Would recommend!”

“I left property shortly after arriving. Sketchy characters hanging around, curtain falling off window. My car was only car in the lot. Perfectly scary and felt unsafe.”