Lägenhetshotell i Massy

“Dear Hotel Management!!! I am writing to formally express my deep dissatisfaction with my recent stay at your hotel. Unfortunately, the experience fell far below the standards that guests should reasonably expect. First, the staff displayed a highly unprofessional attitude, showing little to no sense of customer service. Their manner of communication gave the impression that we were not valued as paying guests, but rather as if we were staying free of charge. Furthermore, the room assigned to...

“Close to the trains and nice rooms”

“Je me suis demandée si le ménage avait été fait depuis le dernier locataire. En effet, il y avait 2 rouleaux de papier toilette pratiquement vides, le gel douche dans la douche vide. Nous étions 4 personnes et le canapé lit n'était pas déplié. La couette et les oreillers étaient sous le canapé dans une sorte de tiroir mais non fermé. Avaient-ils été lavés? Matelas du canapé lit trop fin: on sentait tous les ressorts et les barres du sommier! Nous avions l'impression que la douche n'avait pas...

“Petit appartement très bien, bien équipé proche des commerces etc...”

“The location of this room is amazing and it was nice and clean. Be prepared as it is very small which we were expecting. However the bed was very hard and uncomfortable and we were only provided one flat uncomfortable pillow for each of us. There is no cleaning service (which is fine) but we each only received one towel and one towel for the floor outside the shower. Would be very nice to have an extra towel or two and an extra pillow. I realize Paris is an expensive place to stay but a...

“Great stay!”

“We had a wonderful stay and were very happy with the hotel overall. The staff was friendly, the room was great, and the location was excellent. Just two small things that could be helpful for future guests to know: There is a fairly long staircase before reaching the elevator, so carrying luggage or a stroller can be a bit challenging. Also, the check-in process uses one link/app, while the room access codes are provided through another one. It took us a little while to understand how it...

“Bra, läge, superfin lägenhet.”

“Stor lägenhet med fantastiskt läge. Trevlig och hjälpsam personal. Mycket nöjda!!”

“Allt annat var så bra. Från frukosten, läget, renhet till personalen mm… rummet förvandlades till bastu när det blev varmt i Paris. Vi hade fläkt. Men det räckte inte. AC vore en bra move för hotellet.”

“Rent, fräscht, mysig lägenhet,toppenläge. Supertrevlig personal.”

“We walked in and turned around and walked out, terrible odour, I wouldn’t sleep in that bed.”

“Bra läge, bra utbud av restauranger shopping etc. Några steg från pendel och tunnelbana. Wifi:t fungerade inte. Bodde på 5:e våningen utan hiss, smal och brant trappa. Rent och fräscht.”

“Very friendly staff and quiet rooms”