10/10 Fantastiskt
Kim
22 mars 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
"An exquisite stay"!
Hej, just back from a fantastic holiday at Emerald Resort in Zanzibar. The hotel was "exquisite" with beautiful rooms with African wooden carved furniture, bubbles, fruit and chocolate up on arrival and every day spotless clean. But the best of all were your staff who everyone was so genuinely friendly. You were always greeted with a "jambo" or "I'll hope you're enjoying your stay and is there anything I can do for you?". You felt that they always "walked that extra mile". We'll definitely come back and next time hopefully with our sons and their families.
Just a couple of "small tips" to the Hotel management:
-a hand rail on the balcony to hang up wet clothes would be good..
- a cover sunshade over the children's play area, so they can also play when it's hot
-an ATM at the hotel, especially for those days when local craftsmen were invited to the hotel (we didn´t bring much cash)
- and a pram ramp at the outdoor stairs, as there are many families with children at the hotel
So thanks again for making our stay so fantastic! Specially to you "Sea", that greeted us every day with a joke and a big smile 😊
Best regards Kim&Björn
Kim
Bodde här 11 nätter i mars 2023