4/10 Dåligt
Verifierad resenär
7 jan. 2024
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would never choose again
At first glance it looks as if this hotel is a quite calm luxurious hotel. But after staying here for 5days I would not say that luxury is the correct word. All in all we had 5 cockroaches (apart from other critters) in our room at different times. After the first night we told the reception and got the reply that they would try to fix it but that they really can’t because the hotel is located in a very green area. They sprayed a lot of bug spray in our room hoping that it would solve the issue at hand. Well, it didn’t. The door to the room had a glitch of maybe 3-4 cm at the bottom, that was the critter highway 1 to our room, the doors to the terrace where the same, a huge whole that just was another entrance for bugs of all sorts to enter our room. The room also had the bathroom window (not really a window, patterned holes in the wall with insect nets for coverage.) that was straight towards the stairs that other guest used to get to their rooms. So whenever you needed to go, you had to check so there wasn’t anyone outside that could peek in or just hear the sounds that can happen during a visit to the restroom.
Furthermore the hotel did not comunicate well, as an example, we were away on a trip all morning and back at the hotel at 12:30, a lot of time for the staff to clean. But they came and wanted to clean the room exactly when we got back and needed to change clothes. They had so much time to do this, but chose the worst possible time.
Verifierad resenär
Bodde här 5 nätter i december 2023
