Hotell nära Maunakea Marketplace

“The night clerk was very helpful and courteous, especially to find a room availability in our time of need during the torrential storms.”

“Room had used ear swab on the bed during check in, booked a room for four and was left two towels, requested room cleaning while we were out on day 4 of the stay and were told we had not been scheduled for it which left us with dirty towels and a mountain of trash that was not picked up day 6 of the stay I requested more towels at the front desk and the front desk manager as her name tag said come off with very rude tone because all of the guest were not listed which was her employees mistake...

“There were many bugs and cockroaches and leaky ceiling. had to leave vacation to attend to property technician. ”

“Exellent stay. Had everything we needed.”

“The room was very comfortable, quiet and clean. ”

“Great view, clean room, and perfect size for 2 people. I would recommend to family/friends. ”

“Fantastisk utsikt, rent rum, bra poolområde, nära till Waikiki & till shopping (även mataffärer)!”

“お部屋も広くてビューも素敵で非常に快適に過ごすことができました。基本完璧で最高です． ただ現在ホテル内が工事中で、フロントの6階が閉まっていたり、レストランへは階段で行かないといけなかったりと不便なところも多々ありました． 私たちのプランには1日50ドルのサービスが付いていたのですが、まとめて使えなかったので非常に勝手が悪かった．最終日のベットメイキングがあれ？掃除してくださった?という感じですそれが残念でした。”

“日本語での対応で、本当に快適に過ごすことができました！ 客室は広くて清潔でした。”

“Called the Ritz priced like a Ritz but did not feel likena Ritz”

“The condo itself was wonderful. Comfortable bed and in a great location. However the balcony is not small. It is tiny! And because they are working on it, we had no access to it. We couldn’t even open the door to it. There were instructions to operate the TV and get live programs. That didn’t work. The only way to watch virtually anything was to sign in to your own apps. We also tried to mirror our phones with the TV. That didn’t work either. ”

“フロントの女性、客室のクリーニングスタッフは非常に愛想がよく親切。部屋もアップグレードして貰え21回の最上階のコーナー部屋になり大変有難かったが、滞在中は稀に見る嵐が数日続きホテルは停電、ワイキキの信号も停止状態の中、最上階故にラナイ上部の雨どいから雨水がダラ漏れ、下にはバスタオルが敷かれる状態が続いた。部屋の設備も老朽化は顕著で浴室の設備は酷かった。このホテルは、これまでに２度利用したけど今後は利用しないと思う。”

“Wonderful exceptional all around. Superb service. ”

“Perfectly clean rooms with modern facilities. I arrived early so could use the hospitality room. Check in at 3pm was a bit messy though as hotel was full and staff not so organized. Small but nice gym. ”