Hotell i Mavilla

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Internet connection only on day 1. Walking distance to a beautiful and enchanting beach, close enough to the city, but not right in the middle of it. Hot water, nice a/c. Staff was not present all the time, but that works for me as I prefer peace & quiet. Nice place.”

“I would rate this hotel 3.5 out of 5 stars. The biggest challenge was finding it at first, as it’s located on the 4th floor of a hospital, which was a bit confusing. The property also feels somewhat outdated. That said, I only stayed for one night, and my experience was generally positive. The staff at check-in were extremely friendly and welcoming, which made the arrival process pleasant. The hotel was clean, smelled nice, and provided a comfortable stay for the night. Overall, while the...

“Parking”

“Todo estaba limpio, estaban en mejorias y en arreglos de algunas areas, el staff amable y atentos. El desayuno continental no fue de nuestras expectativas, esperabamos algo más, como la proteína, había pan, cereales (cornflakes), avena y manzanas. El área de la piscina estubo limpia y espaciosa. En el área de niños, el joven que nos atendió muy servicial, comunicativo y atento. Los cuartos excelente, agua caliente, dos camas, agua caliente, closet, tabla de planchar, TV, Direct TV le funcionaba...

“Room was clean, staff was friendly.close to a lot of places.”

“The rooms are a bit out dated. The pillows are very uncomfortable. We stayed 5 night and 2 of the days we did not get our bath towels replaced. We also ran out of shampoo and body wash in the room. We called the front desk to get these items refilled but we never had a staff member bring them to us.”

“Todo muy limpio el Res. Proseres del hotel muy bueno, sólo recomendaría instalar cisterna de agua ya qué una nache no hubo por problemas del gobierno. Lo recomiendo y vuelvo. El dueño y empleados son muy amables.”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Very unique property it is beautiful and very peaceful. The owners and staff are very friendly and supportive of anything you need. We had a great experience and would visit again.”

“Minimal städning. Heltäckningsmatta kunde man inte gå barfota på. Då fastnade gamla hårstrån, damm mm. som sedan hamnade i sängen.”

“Hotellet låg extremt långt utanför stan och det var jättesvårt och dyrt att ta sig runt OM man inte har bil. Stranden var inte alls bra utan man får ta sig ca 30 minuter med bil till en mycket bättre eller gå 15 minuter till en som var helt okej. Killen i receptionen var dock extremt hjälpsam och erbjöd väldigt god service så tack vara han blev inte våra nätter där så tokiga trots allt.”

“Väldigt rent hotell/rum läget mitt i old san juan ”

“It was great, honestly. I’m just a little picky my review mean nothing”