Hotell i Medina

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Una estadía muy buena, la cual volvería a repetir. Mi única recomendación es al desayuno continental, deben tener algunos extras. Excelente para compartir en familia y con niños”

“personal muy amable”

“Small kitchen, super slippery tiles all over … don’t plant to cook a lot. Pool was great tho, we enjoyed it a lot.”

“This property is only good for 1 or 2 stay. Unfortunately, we didn’t have a good experience. We stayed for 6 days and the room was not cleaned. .We asked for the bathroom and room to be cleaned as well for towels and it didn’t happened until the night before we left. We had water issues during whole stay. Water pressure and not having hot water. They moved us to another room in which we had an issue with the toilet, then we move back to the original room and the same sheets were on the bed from...

“It was on top of a medical building and on forth floor.”

“Can not recommend. Room smelled moldy and musty - got respiratory issues, and allergic reaction to the mold. Front desk did not adress the issues, only stating fully booked. ”

“Absolutely amazing property and staff. Can't wait to go back.”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Very clean, the hotel staff was friendly and the lobby is amazing and once you hit the beach its a wrap.”

“Serena's Boutique Hotel is a magical place. From the moment you check in, you feel a sense of peace & tranquility. Our patio/sea view room was spacious & comfortable with a large bathroom. The view from the patio was dreamy. By day, it was lush, mountainous beauty & by night it sparkled with the pretty city lights. We were spoiled with a delicious homemade breakfast every morning & enjoyed one very special traditional Puerto Rican homecooked dinner during our stay. My teens enjoyed the...

“Väldigt rent hotell/rum läget mitt i old san juan ”

“Mer hostel än hotell. Okej bemötande av personal. "Continental breakfast" var rostbröd, jordnötssmör och färska äpplen. Mysig liten gata i universitetsområdet, men lååångt om man vill promenera till stränderna.”

“¡Gracias por todo! ¡Todo con la estadía estuvo espectacular!! Volveremos con amistades y familia. Cayey esta hermoso. ¡Nos encantó!”

“The ocean view from the bedroom was amazing! The hotel is quite dated, but they've tried to provide an updated modern space. Our first room was dirty, but the second was better but the mirror was badly damaged. The hall carpet needs replacing. There's no restaurant or room service which is a huge bummer. However, there is a new Hilton Garden Inn across the street that connects with a bridge where theg have some restaurants and breakfast. The Condado does have a small beach at the lagoon on...