Dear Anders,Thank you for sharing your positive feedback about your experience at Holiday Inn Melbourne Airport. I'm delighted to hear that you found the hotel clean and tidy, with friendly staff and an excellent breakfast. It's great to know that despite a late arriving plane, you were able to enjoy your brief stay.Your recommendation is appreciated, and I'm sure future guests will find your insights helpful. If there's anything specific you enjoyed about the breakfast or any other aspect of your stay that you'd like to highlight, feel free to let me know.If you have any more feedback or if there's anything else you'd like to share about your stay, please don't hesitate to inform me. Your input is valuable and contributes to the continuous improvement of the hotel's services.Kind Regards,Aaron YaoFront Office Manager

Dear Anonymous,Tack för din feedback. Vi är glada att höra att sängarna var jättebra, men vi beklagar att du upplevde vissa problem under din vistelse. Vi tar din feedback på allvar och kommer att vidta åtgärder för att förbättra våra tjänster. Vi beklagar för matbeställningsproblemet och kommer att använda detta som en möjlighet att förbättra vår service. Vi uppskattar ditt tålamod och hoppas att du ger oss en chans att göra det bättre vid din nästa vistelse.Vänliga hälsningar,Nick Henderson

Hi Magnus,Thank you for your rating of our hotel. We hope to welcome you back in the future.Sincerely,Nick HendersonGeneral Manager

Dear Catharina, Thank you for your eight star review of our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Sincerely, Nick Henderson General Manager

Thank you for staying with us Thomas!

Dear Marilyn,Thank you for your wonderful review and perfect rating! We're delighted you chose Holiday Inn Melbourne Airport for its convenient location and that you enjoyed our restaurant and experienced our helpful staff. It's fantastic to hear that our shuttle service was prompt and efficient for you. We can't wait to welcome you back for another exceptional stay. Safe travels until then!Kind Regards,Aaron YaoFront Office Manager

Dear Glenda,Thank you for your review! We're thrilled you found our location convenient and enjoyed the efficiency of our airport shuttle service. At Holiday Inn Melbourne Airport, we strive to make your travels hassle-free and comfortable. We hope to have the pleasure of welcoming you back again soon for another great stay!Kind Regards,Aaron YaoFront Office Manager

Dear Richard Paul,It's wonderful to hear that your stay with us after a long flight was so enjoyable! We're delighted that you found the check-in process easy, the room comfortable, and the amenities just right for your needs. Our team takes pride in providing excellent service, and we're glad that the dining experience and shuttle transfer added to your positive experience. We look forward to welcoming you back for another lovely stay in the future. If there's anything more we can do to make your next visit even better, please let us know. Kind Regards,Aaron YaoFront Office Manager

Dear Judith,It sounds like you had a fantastic experience with us! We're thrilled to hear that everything was grand and that our staff were friendly and accommodating. It's great to know that booking was easy for you and that you enjoyed the delicious food, especially the breakfast. We appreciate your kind feedback and hope to welcome you back again soon for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Kind Regards,Aaron YaoFront Office Manager

Dear Eva Maria,Thank you for your rating! If there are any areas where you think we can improve to earn that fifth star next time, please let us know. We value your feedback and hope to welcome you back for an even better experience in the future!Kind Regards,Aaron YaoFront Office Manager

Dear Sivakumar,Thank you for sharing your wonderful experience! We're delighted to hear that you found our hotel extremely convenient and that our customer service exceeded your expectations, especially during check-in and airport transfers. It's fantastic to know that you enjoyed our superb breakfast as well. We look forward to welcoming you back for another exceptional stay at Holiday Inn Melbourne Airport! If there's anything else we can assist you with, please feel free to reach out. Kind Regards,Aaron YaoFront Office Manager

Dear Sophie,Thank you for the perfect score! We're thrilled you had a fantastic experience at Holiday Inn Melbourne Airport. If there's anything we can do to make your next stay even better, please let us know.Kind Regards,Aaron YaoFront Office Manager

Dear Paul,We're thrilled to hear that our team could promptly address the issue with the air conditioning and that you enjoyed your room service meal. Our goal is to ensure your comfort and satisfaction throughout your stay. Thank you for your kind words, and we hope to welcome you back for another fantastic experience soon. If there's anything else we can assist with, please don't hesitate to let us know.Kind Regards,Aaron YaoFront Office Manager

Dear Judy,Thank you so much for your kind words! We're delighted that our staff could make your stay comfortable and enjoyable. Your feedback means a lot to us, and we look forward to welcoming you back for another excellent experience in the future. If there's anything more we can do to enhance your next visit, please feel free to reach out. Safe travels until we see you again!Kind Regards,Aaron YaoFront Office Manager

Dear Rob,Thank you for your rating! We appreciate your feedback and hope you had a pleasant stay with us. If there's anything we can do to make your next visit even better, please let us know. We look forward to hosting you again at Holiday Inn Melbourne Airport!Kind Regards,Aaron YaoFront Office Manager

Dear Sharron,Thank you for sharing your experience with us! We're delighted that you found our staff helpful and friendly, and that you enjoyed the comfort and cleanliness of your room. Our free shuttle service is designed to make your stay more convenient, and we're glad you appreciated it. If there's anything else we can do to enhance your next visit and turn it into a 5-star experience, please let us know. We look forward to welcoming you back soon!Kind Regards,Aaron YaoFront Office Manager

Dear Michael,Thank you for your feedback! We're thrilled to hear that you enjoyed our dining experience and found the food exceptional. Our team takes great pride in providing excellent service, and we're delighted that you found them helpful. We look forward to welcoming you back for another exceptional dining experience soon! If there's anything else you need, please feel free to reach out. Kind Regards,Aaron YaoFront Office Manager

Dear James,Thank you for sharing your experience with us! We're glad to hear that you found our location convenient and enjoyed the comfort and cleanliness of your room, as well as the delicious food from our restaurant and room service. We apologize for any delay you experienced during check-in and in requesting the shuttle. Your feedback is valuable to us, and we'll use it to improve our services. We hope to welcome you back again soon for an even smoother stay. If there's anything else we can do to enhance your experience, please let us know.Kind Regards,Aaron YaoFront Office Manager

Dear Joshua,Thank you for the fantastic rating! We're delighted that you had a great experience during your stay with us. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind Regards,Aaron YaoFront Office Manager

Dear Suzan,Thank you for sharing your experience with us! We're delighted that you found your stay with us to be a cut above the standard airport hotel. Your feedback regarding the shuttle wait time is appreciated, and we apologise for any inconvenience caused. We'll look into this to ensure a smoother experience for future guests. Despite this, we're thrilled that overall you had a positive and enjoyable visit. We hope to welcome you back soon for another pleasant stay!Kind Regards,Aaron YaoFront Office Manager

Dear Julia,Thank you for your positive feedback! We're delighted to hear that you found our hotel's proximity to the airport convenient for your travels. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!Kind Regards,Aaron YaoFront Office Manager

Dear Yoshinari,Thank you for your feedback! We're glad to hear that you had a positive experience overall. If there's anything specific that we can improve upon to earn that extra star next time, please feel free to share it with us. We appreciate your support and hope to have the opportunity to welcome you back again soon!Kind Regards,Aaron YaoFront Office Manager

Dear Patricia,Thank you for choosing to stay with us! We're delighted to hear that you found our hotel clean, conveniently located, and enjoyed the comfort of our beds. It's great to know that you appreciated our on-site restaurant and bar as well. Your feedback is truly valuable to us, and we hope to have the pleasure of welcoming you back for another comfortable stay in the future!Kind Regards,Aaron YaoFront Office Manager

Dear Bruce,Thank you for sharing your experience! We're delighted to hear that you found our hotel modern and appealing. If there are any specific areas where we can improve and earn that extra star for your next visit, please feel free to share. We're committed to providing the best possible experience for our guests. We hope to have the pleasure of welcoming you back soon!Kind Regards,Aaron YaoFront Office Manager

Dear Yoshihiro,Thank you for your feedback, and we apologise for the inconvenience you experienced during your stay. We'll address the issue with the bathtub immediately to ensure it's resolved for future guests. Despite this, we're glad to hear that you found our location convenient. If there's anything else we can assist you with or if you have any further concerns, please feel free to reach out. We hope to have the opportunity to welcome you back and provide you with a more seamless experience.Kind Regards,Aaron YaoFront Office Manager

Dear Sandra,Thank you for your feedback! We're glad you had a positive experience overall. If there's anything specific we can improve upon to earn that extra star next time, please feel free to let us know. We appreciate your support and hope to welcome you back soon!Kind Regards,Aaron YaoFront Office Manager

Dear Stuart,Thank you for your feedback. We appreciate your honesty and are sorry to hear that your experience fell short of your expectations. If there are specific areas where you feel we could improve, please let us know so we can address them accordingly. We value your input and hope to have the opportunity to better serve you in the future. If you have any further comments or concerns, please don't hesitate to reach out.Kind Regards,Aaron YaoFront Office Manager

Dear David,Thank you for the wonderful review! We're delighted to hear that you had a fantastic experience during your stay with us. Providing a clean, comfortable environment and excellent service is our top priority, and we're glad to know that you found our staff friendly and enjoyed our breakfast offerings. It's great to hear that our proximity to the airport made your journey more convenient. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future! If there's anything else we can assist you with, please feel free to let us know.Kind Regards,Aaron YaoFront Office Manager

Dear Christy Shuet,It's wonderful to hear that you found our hotel to be a great choice for your stay, especially considering the value you received. We're pleased that you found our rooms to be spacious and conveniently located near the main terminals. Should your travels bring you back to the area, we'd be honored to host you again for another enjoyable experience!Kind Regards,Aaron YaoFront Office Manager

Dear Tony,We're delighted to hear that you had a positive experience with our service, food, and room during your stay! Providing excellent service and amenities is always our goal, and we're glad to know that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience in the future!Kind Regards,Aaron YaoFront Office Manager

Dear Ed,Thank you for your glowing review! We're delighted to hear that you found your room to be well-appointed and clean, and that our staff provided pleasant and professional service. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future!Kind Regards,Aaron YaoFront Office Manager

Dear Keith,Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay. If there's anything specific you feel we could improve upon to make your next visit even better, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back again soon!Kind Regards,Aaron YaoFront Office Manager

Dear Douglas,Thank you for sharing your feedback with us. We're glad to hear that your overall experience was satisfactory. We understand your expectations regarding the price and strive to provide the best value for our guests. Your comments will be taken into consideration as we continually work to improve and enhance our offerings. If you have any further suggestions or if there's anything specific we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your valuable input and hope to welcome you back again in the future.

Dear Liz,Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience with us. Our team works hard to ensure that every guest feels welcomed and well taken care of, so it's wonderful to hear that our staff exceeded your expectations. We're also delighted that you enjoyed the food at our restaurant. Your perfect rating means a lot to us, and we truly appreciate your kind words. We can't wait to welcome you back for another terrific stay whenever your travels bring you our way again!Kind Regards,Aaron YaoFront Office Manager

Dear Kayoko,Thank you for your feedback! We're glad to hear that you had a positive experience overall. If there were any specific aspects of your stay that you particularly enjoyed or if there's anything we can improve upon to earn that extra star next time, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experiences. We hope to welcome you back again soon for an even better stay!Kind Regards,Aaron YaoFront Office Manager

Dear Asuka,Thank you for your perfect rating! We're delighted to know that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit just as enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!Kind Regards,Aaron YaoFront Office Manager

Dear Alden,Thank you for your kind words about our rooms and property! We're delighted to hear that you had a wonderful experience during your stay. We appreciate your feedback regarding the convenience of reaching the terminal and understand the challenges posed by the airport's design. We'll certainly take your comments into consideration as we strive to enhance the overall experience for our guests.Despite the pedestrian challenges around the hotel, we're thrilled that you found our property to be excellent. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We value your feedback and look forward to welcoming you back again soon!Kind Regards,Aaron YaoFront Office

Dear Alan,We sincerely apologise for the inconvenience and frustration you experienced during the check-in process. It's disappointing to hear that our agent did not listen to your concerns and that there was a misunderstanding regarding the payment method.Your feedback is valuable to us, and we will address this issue with our team to ensure that proper training is provided to prevent similar situations from occurring in the future. Our goal is to provide efficient and attentive service to all our guests, and we regret that we fell short of meeting your expectations on this occasion.If there's anything else you'd like to share or if you have any specific preferences for future visits, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to regain your trust and provide you with a more satisfactory experience during your next visit.Kind Regards,Aaron YaoFront Office Manager

Dear Alisa,I'm sorry to hear about the issues you encountered during your stay at Holiday Inn Melbourne Airport. It's disappointing to learn that the room was run down and that there was an unpleasant smell in the bathroom. Please accept our sincere apologies for any inconvenience this may have caused.I appreciate your positive note about the friendly staff at reception and the fast check-in process, as well as the helpful free shuttle to the airport. Your feedback is important, and I will ensure that it is shared with the relevant teams for further review and improvement.If there's anything else you'd like to share or if you have specific suggestions on how we can make amends and enhance your experience in the future, please feel free to let me know. We value your feedback and hope to have the opportunity to welcome you back for a more positive stay in the future.Kind Regards,Aaron YaoFront Office Manager

Dear Samantha,Thank you for your rating. If there's anything specific you'd like to share about your experience or if you have suggestions on how we can make your next visit a 5-star experience, please feel free to let me know. Your feedback is valuable, and we appreciate your input. We hope to have the opportunity to welcome you back for an even better stay in the future.Kind Regards,Aaron YaoFront Office Manager

Dear Gilbert,Thank you for providing a rating. We appreciate your feedback! If there are specific aspects of your stay at Holiday Inn Melbourne Airport that contributed to the 6 out of 10 rating, or if there are areas where we can improve, please feel free to share more details. Your input is valuable, and we strive to continually enhance the guest experience. If there's anything we can do to address any concerns or make improvements, please let us know.Kind Regards,Aaron YaoFront Office Manager

Dear Barry,Thank you for providing a rating. We appreciate your feedback! If there are specific aspects of your stay at Holiday Inn Melbourne Airport that contributed to the 8 out of 10 rating, or if there are areas where we can improve, please feel free to share more details. Your input is valuable, and we hope to have the opportunity to enhance your experience in the future.Kind Regards,Aaron YaoFront Office Manager

Dear John,We're glad to hear that you found Holiday Inn Melbourne Airport very convenient. If there's anything specific you'd like to share about your experience or if there are aspects you enjoyed and would like to highlight, please feel free to let us know. We appreciate your feedback, and we hope to have the pleasure of welcoming you back for another convenient stay in the future.Kind Regards,Aaron YaoFront Office Manager

Dear David,Thank you for your positive feedback! We're glad to hear that you found the convenience to the airport satisfactory and that you rated your experience at Holiday Inn Melbourne Airport with a 5 out of 5. Providing a convenient and comfortable stay is a top priority, and we're delighted that we met your expectations.If there's anything else you'd like to share about your experience or if there are specific aspects you enjoyed and would like to highlight, please feel free to let us know. We appreciate your feedback, and we look forward to the pleasure of welcoming you back for another great stay in the future.Kind Regards,Aaron YaoFront Office Manager

Thank you for the perfect rating! We're delighted to hear that you had a stellar experience at Holiday Inn Melbourne Airport. If there's anything specific you'd like to share about your stay or if there are aspects you particularly enjoyed, feel free to let us know. We appreciate your feedback, and we look forward to the pleasure of welcoming you back for another 10 out of 10 experience in the future.Kind Regards,Aaron YaoFront Office Manager

Dear Kimberley,Thank you for providing your rating! We appreciate your feedback, and if there are specific aspects of your stay at Holiday Inn Melbourne Airport that contributed to the 4 out of 5 rating, or if there are areas where we can improve, please feel free to share more details. Your input is valuable, and we hope to have the opportunity to enhance your experience in the future.Kind Regards,Aaron YaoFront Office Manager

Dear Claudia,Thank you for providing your feedback. We appreciate your input about the breakfast, and we apologise if it didn't meet your expectations. Understanding our guests' preferences is essential for us to continually improve our services.If there are specific aspects of the breakfast that you think could be enhanced or if there's anything else you'd like to share about your stay, please feel free to provide more details. Your feedback is valuable, and we aim to ensure that future experiences at Holiday Inn Melbourne Airport exceed your expectations. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience.Kind Regards,Aaron YaoFront Office Manager

Thank you for sharing your feedback! We're pleased to hear that you found the free shuttle service to Melbourne Airport nice and that your overall experience warranted an 8 out of 10. If there are specific areas where we can improve or if there's anything else you'd like to share about your stay, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future.Kind Regards,Aaron YaoFront Office Manager

Dear Chuck,Thank you for providing a rating for your experience at Holiday Inn Melbourne Airport. We appreciate your feedback. If there are specific aspects of your stay that contributed to the 4 out of 5 rating, or if there are areas where we can improve, please feel free to share more details. Your input is valuable, and we want to ensure that we continue to meet and exceed your expectations. Thank you for choosing Holiday Inn Melbourne Airport, and we hope to have the opportunity to welcome you back for an even better experience in the future.Kind Regards,Aaron YaoFront Office Manager