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Recensioner av Mercure Pakenham

4 out of 5
Mercure Pakenham
77 Racecourse Rd, Pakenham, VIC

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 73 av 92 recensioner" "
8 - Bra i betyg. 15 av 92 recensioner" "
6 - Okej i betyg. 3 av 92 recensioner" "
4 - Dåligt i betyg. 1 av 92 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 92 recensioner" "

9,8/10

Renlighet

9,8/10

Personal och service

9,6/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good value. Friendly staff. Comfortable rooms very functional
Bodde här 3 nätter i april 2024
Svar från Anna 5 maj 2024
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Lynette

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I travelled with My Elderly Parent. Checking in was a breeze. At Check in I was offered to drive around and enter the side door where the lift was located to take My Parents up to our room, with ease. I had 3 cases and an over night bag and suits bag. I was told to just leave everything at reception. He (the gentleman who checked me in )would take care of them. I drove to the side door, got my parent to our room and all our cases were in our room.. I cannot tell you how ,unchecked that helped me. Friendly staff all round. We stayed for 2 nights. I would recommend Mucure Packenham to Everyone.
Bodde här 2 nätter i februari 2024
Svar från Anna 12 mars 2024
Dear Lynette,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
nice & relaxing for a new Hotel
a newish Hotel of 15 Months. my checkin was fast & easy & the very lovely Miss M was fantastic, even offered to help me with my luggage, the room was large, only a view of the car park but nice to lay at the window & relax, the door slamming was a pain, Guests need to be considerate. Breakfast was continental only & they need to lift their game here, no cutlery at table, no greeting, only had 1 danish out,1 piece of watermelon, 1 piece of fruit bread & it was hard, wasn't worth the $16.50.
Bodde här 6 nätter i januari 2024
Svar från Anna 13 mars 2024
Thank you for taking the time to tell us about your experience at the Mercure Pakenham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure Pakenham, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Greg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Anna 12 mars 2024
Dear Greg,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

8/10 Bra

Raelene

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are well appointed and Staff were all extremely attentive and helpful. We were travelling for work purposes. Bed was very comfortable which is what you need for a good nights rest. Onsite parking, room service sited our needs.
Bodde här 1 natt i december 2023
Svar från Anna 12 mars 2024
Dear Raelene,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

KRISTINE

Gillade: Renlighet och boendets skick och faciliteter
Night security was helpful and assisted with our afterhours check in . Nothing was a problem to them.
Bodde här 1 natt i januari 2024
Svar från Anna 12 mars 2024
Dear Kristine,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Terence

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel!
We had to check in late, but the accomodating staff made arrangements for us to pick up the room key and ensured the process was smooth and easy. Great place to stay!
Bodde här 1 natt i januari 2024
Svar från Anna 12 mars 2024
Dear Terence Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments about your late arrival experience with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Yi

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice staff and very big clean room.
Bodde här 1 natt i januari 2024
Svar från Anna 12 mars 2024
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Drew

Bodde här 2 nätter i november 2023
Svar från Anna 12 mars 2024
Dear DrewThank you for taking the time to review Mercure Pakenham. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Gregory

Reste med familjen
All good
Bodde här 4 nätter i december 2023
Svar från Anna 12 mars 2024
Dear Gregory,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Eva

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Mercure had everything needed for an overnight stay. We dined next door at the restaurant. Lots of food options very close by. Gumbya World is only 18mins away. Room amenities were great. Clean, modern, and spacious. We are a family of four and had plenty of room. The hotel overall is beautiful on the inside. There is a coffee machine in the foyer for those who like coffee. This hotel is great, we will definitely stay here again, next time for a longer stay.
Bodde här 1 natt i december 2023
Svar från Anna 12 mars 2024
Dear EvaThank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i december 2023
Svar från Anna 12 mars 2024
Dear Robert,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

8/10 Bra

Debra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I didn't like the smell of the room on arrival, but adjusted to it. The bed was heaven. Did not hear any outside noise at all, we were on the ground floor. They only thing I found annoying was when we turned off all the lights, the TV glowed for sometime, making the room light. We had not had the TV on, so was hard to get to sleep because of that, once it stopped glowing, the room darken and I slept like a log.
Bodde här 1 natt i december 2023
Svar från Anna 13 mars 2024
Dear Debra,Thank you for taking the time to review Mercure Pakenham. At Mercure Pakenham, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured your feedback will be passed on to the relative department. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Jiefei

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good for a business trip.
Bodde här 1 natt i november 2023
Svar från Anna 13 mars 2024
Dear JiefeiThank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Jack

Bodde här 2 nätter i november 2023
Svar från Anna 13 mars 2024
Dear Jack,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Raymond

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The place It was very beautiful and relaxing and quite even with the pub nexted door and the stuff was very friendly and helpful.
Bodde här 1 natt i november 2023
Svar från Anna 12 mars 2024
Dear Raymond,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

anthony

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
great team and hotel
great staff service with a smile from arrival to departure the hotel was in perfect condition throughout room was modern comfortable and 5 star bed great in everyway.
Bodde här 1 natt i november 2023
Svar från Anna 12 mars 2024
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Yet again, a very comfortable stay.
Bodde här 4 nätter i oktober 2023
Svar från Anna 3 nov. 2023
Dear Michael,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

8/10 Bra

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good.
Bodde här 5 nätter i september 2023
Svar från Anna 3 nov. 2023
Dear Paul,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

8/10 Bra

Drew

Bodde här 2 nätter i september 2023
Svar från Anna 3 nov. 2023
Dear Drew,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, quiet. Friendly staff. Good privacy.
Bodde här 1 natt i september 2023
Svar från Anna Coffey 13 sep. 2023
Dear Kevin,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Anna Coffey 13 sep. 2023
Dear Mark,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Natasha

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We travel to the area multiple times a year and this makes it so much more enjoyable knowing I’m always coming to a clean and well presented accommodation. The staff are always extremely friendly and welcoming I love the fresh clean smell throughout the building
Bodde här 1 natt i augusti 2023
Svar från Anna Coffey 13 sep. 2023
Dear Natasha,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

8/10 Bra

Linda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel was brand new, room was great, super comfy bed, big tv (no guide showing programs was annoying), need small light to keep on at night when using toilet (current ones too bright), small kettle took forever to boil (not a big deal but lots of energy for small amount of water). Decided to try Continental breakfast at 9.30am - what a disappointment, 2 pieces of see through ham, crumpets dried out, 3 strawberries placed strategically with red on top, green underneath, tried to bite into a pear - so hard I nearly broke my tooth. I spoke to reception and they were very understanding, refunded my cost however I was happy to pay for my friend as she had the yoghurt etc and enjoyed that. It was a good location next to the Cardinia Club - good meals with Pensioner options.
Bodde här 4 nätter i juli 2023
Svar från Anna Coffey 13 sep. 2023
Dear Linda,Thank you for taking the time to review Mercure Pakenham. At Mercure Pakenham, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured your feedback will be passed on to the relative department. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Peter and Barbara

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 1 natt i juli 2023
Svar från Anna Coffey 13 sep. 2023
Dear Peter,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Tanya

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love staying here, extremely comfortable and quality facilities.
Bodde här 1 natt i juli 2023
Svar från Anna Coffey 13 sep. 2023
Dear Tanya,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Helene

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean. Great dining options nearby. Lovely staff. Close to shops and easy parking. Nice experience.
Bodde här 1 natt i juli 2023
Svar från Anna Coffey 13 sep. 2023
Dear Helene,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Shayne

Reste med familjen
Gillade: Renlighet och personal och service
It Was a Very Nice Room & Staff Where Very Friendly & Helpful
Bodde här 1 natt i juli 2023
Svar från Anna Coffey 13 sep. 2023
Dear Shayne,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Ruth

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A wonderful hotel!
Bodde här 1 natt i juli 2023
Svar från Anna Coffey 13 sep. 2023
Dear Ruth,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Grant

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juni 2023
Svar från Anna Coffey 13 sep. 2023
Dear Grant,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Cath

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Undercover secure parking.
Bodde här 1 natt i juni 2023
Svar från Anna Coffey 13 sep. 2023
Dear Cath,Thank you for taking the time to review Mercure Pakenham. At Mercure Pakenham, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured your feedback will be passed on to the relative department. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
we loved it so clean and new
Bodde här 2 nätter i juni 2023
Svar från Anna Coffey 13 sep. 2023
Dear Stephen,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Ken

Reste med sin partner
Gillade: Renlighet och personal och service
Very clean. Staff were very friendly.
Bodde här 1 natt i juni 2023
Svar från Anna Coffey 13 sep. 2023
Dear Ken,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Reuben

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent customer service and great facility very clean,close to shopping and work
Bodde här 1 natt i juni 2023
Svar från Anna Coffey 13 sep. 2023
Dear Reuben,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Richelle Saumaiafe

Bodde här 1 natt i juni 2023
Svar från Anna Coffey 13 sep. 2023
Dear Richelle,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Wayne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location
Bodde här 1 natt i juni 2023
Svar från Anna Coffey 13 sep. 2023
Dear Wayne,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Raymond, Melbourne

Reste med sin partner
Gillade: Renlighet och personal och service
Lovely new and clean property. Staff very helpful I would defystay there again
Bodde här 1 natt i juni 2023
Svar från Anna Coffey 13 sep. 2023
Dear Raymond,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Serrena

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2023
Svar från Anna Coffey 13 sep. 2023
Dear Serrena,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Christine

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Liked everything except all the Greyness. Everywhere overwhelmed by Grey. Felt like I was colour blind but it was just the decor. Too much grey. The colour of outdated ness.
Bodde här 1 natt i maj 2023
Svar från Anna Coffey 13 sep. 2023
Dear Christine,Thank you for taking the time to review Mercure Pakenham. At Mercure Pakenham, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured your feedback will be passed on to the relative department. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 Fantastiskt

Richard

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved rooms , great customer service, only knock is 2 tea bags and 2 coffee and 2 sugars for a couple is not enough
Bodde här 1 natt i maj 2023
Svar från Katherine Vaughan 28 maj 2023
Greetings Richard,Thank you for taking the time to review Mercure Pakenham. At Mercure Pakenham, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured your feedback will be passed on to the relative department. We hope to welcome you back in the near future. Kind regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 Fantastiskt

Craig

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Clean, modern/spacious rooms like new, friendly staff, comfortable king beds. Club next door for food and drink. Highly recommend
Bodde här 1 natt i maj 2023
Svar från Katherine Vaughan 28 maj 2023
Hi Craig,Thank you for taking the time to review Mercure Pakenham. We’re so glad you enjoyed your stay! We strive to make your stay with us as comfortable as possible and are delighted to receive your positive feedback.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

8/10 Bra

Bodeen

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2023
Svar från Katherine Vaughan 28 maj 2023
Hi Bodeen,Thank you for taking the time to review Mercure Pakenham, we’re so glad you enjoyed your stay.Kind regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 Fantastiskt

Hayley

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
New. Clean. Beds were comfy. Shower was great. Had some sticky muck on the ground in the outdoor car park but overall wonderful to stay at. Would definitely stay again if needed this area.
Bodde här 1 natt i april 2023
Svar från Katherine Vaughan 28 maj 2023
Greetings Hayley,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 Fantastiskt

Annette

Reste med familjen
Gillade: Renlighet och personal och service
We have stayed a couple of times at mercure Pakenham it is a lovely stay all staff very friendly and helpful
Bodde här 2 nätter i april 2023
Svar från Katherine Vaughan Assistant Manager 28 apr. 2023
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 Fantastiskt

Richelle Saumaiafe

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
LOVED EVERYTHING ABOUT THE PLACE!
Bodde här 1 natt i april 2023
Svar från Katherine Vaughan Assistant Manager 28 apr. 2023
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 Fantastiskt

Tanya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well presented and really enjoyed our stay. Bed and facilities very nice. Will definitely stay again.
Bodde här 1 natt i april 2023
Svar från Katherine Vaughan Assistant Manager 25 apr. 2023
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 Fantastiskt

Ming

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Two-nights stay in the 2-queen bed room. Staff was friendly and helpful. Room/bathroom was spacious and really clean. Large screen TV facing both beds. Would visit again.
Bodde här 2 nätter i april 2023
Svar från Katherine Vaughan Assistant Manager 25 apr. 2023
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay. Easy parking, clean and good location. Would recommend.
Bodde här 1 natt i april 2023
Svar från Katherine Vaughan Assistant Manager 25 apr. 2023
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 Fantastiskt

Natasha

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Overall a lovely stay as soon as you walk it smells clean and fresh very inviting
Bodde här 1 natt i april 2023
Svar från Katherine Vaughan Assistant Manager 18 apr. 2023
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

8/10 Bra

Helen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i april 2023
Svar från Katherine Vaughan 28 maj 2023
Hi Helen,Thank you for taking the time to review Mercure Pakenham, we’re so glad you enjoyed your stay.We hope to welcome you back in the near future. Kind regards,Katherine VaughanAssistant ManagerMercure Pakenham