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Recensioner av Quest Sanctuary Lakes

4 out of 5
Quest Sanctuary Lakes
9 Greg Norman Drive, Point Cook, VIC

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 188 av 321 recensioner" "
8 - Bra i betyg. 94 av 321 recensioner" "
6 - Okej i betyg. 29 av 321 recensioner" "
4 - Dåligt i betyg. 8 av 321 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 321 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

mugeni

Bodde här 1 natt i februari 2024
Svar från Jazmine 27 feb. 2024
Thank you so much for taking the time to review Mugeni! We are pleased to hear you enjoyed your stay. We wish to welcome you back in future!Kind regards,The QSL Team

10/10 Fantastiskt

John

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great facilities
Bodde här 3 nätter i mars 2024
Svar från Jazmine 3 apr. 2024
Thank you for your review, John!We appreciate the feedback.Please don't hesitate to speak to our friendly staff if there is anything we can do to make your stay more comfortable in future.Hope to see you again soon :)

10/10 Fantastiskt

Malcolm

Affärsresenär, Reste med sin partner
Gillade: Renlighet och bekvämligheter
enjoyed that was safe and quiet.
Bodde här 2 nätter i mars 2024
Svar från QSL Team 18 mars 2024
We appreciate your time to give us a nice review. The team is happy to see that you enjoyed your stay with us Mr. Malcolm. We hope to see you soon again!

4/10 Dåligt

monique

Bodde här 1 natt i mars 2024
Svar från Jazmine 3 apr. 2024
Thank you for taking the time to review, Monica.Please reach out to our friendly staff if there is anything we can provide to make your stay a pleasant experience.

10/10 Fantastiskt

Sonia

Bodde här 1 natt i februari 2024
Svar från Jazmine 21 mars 2024
Thank you for the wonderful review, Sonia!We hope to see you again soon. :)Kind regards,The QSL Team

10/10 Fantastiskt

Leon

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från QSL Team 9 feb. 2024
Dear Leon,Thank you for 10/10. We are glad to hear that you enjoyed your stay.Kind regards,

8/10 Bra

Rajinderdave

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Should change bedsheets more often, only change once in 7 days
Bodde här 7 nätter i januari 2024
Svar från QSL Team 27 jan. 2024
Dear Rajinderdave,Thank you for the feedback!We usually do bedsheet change in every 3rd day. My apologies if it was not done in your case.Kind Regards,

10/10 Fantastiskt

Kristin

Gillade: Renlighet och boendets skick och faciliteter
You get an entire apartment and it's very nice and very quiet.
Bodde här 2 nätter i januari 2024
Svar från Moyna 27 jan. 2024
Dear Kristin,Thank you for writing feedback. We are glad to hear that you enjoyed nice and very quiet apartment.Look forward to seeing you again on another occasion!Kind regards,

10/10 Fantastiskt

Akilimali

Reste i grupp, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från QSL Team 17 dec. 2023
Dear Akilimali,Thank you for 5/5.Kind regards,

10/10 Fantastiskt

Marcus

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
nice and close to the golf club
Bodde här 2 nätter i december 2023
Svar från QSL Team 14 dec. 2023
Dear Marcus,Thank you for the Feedback.Kind regards,

10/10 Fantastiskt

Russell

Gillade: Renlighet och boendets skick och faciliteter
Quiet and well presented
Bodde här 1 natt i december 2023
Svar från QSL Team 14 dec. 2023
Dear Russell,Thank you so much for the feedback! we are glad to hear that you enjoyed your stay.Kind regards,

10/10 Fantastiskt

Akilimali

Bodde här 1 natt i november 2023
Svar från QSL Team 23 dec. 2023
Dear Akilimali,Thank you for 5/5.Kind regards,

10/10 Fantastiskt

HIN CHING

Bodde här 1 natt i november 2023
Svar från QSL Team 4 nov. 2023
Dear Hin,Thank you so much for the feedback!Kind Regards,

10/10 Fantastiskt

Ashley

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Great place to stay
Bodde här 1 natt i oktober 2023
Svar från QSL Team 4 nov. 2023
Dear Ashley,Thank you so much for the feedback! Glad to hear you enjoyed the stay.Kind Regards,

8/10 Bra

Elissa

Bodde här 1 natt i november 2023
Svar från QSL Team 4 nov. 2023
Dear Elissa,Thank you so much for the feedback!Kind regards,

10/10 Fantastiskt

Farrah

Gillade: Renlighet och boendets skick och faciliteter
So much space! Clean and a lot of privacy
Bodde här 1 natt i oktober 2023
Svar från QSL Team 15 okt. 2023
Dear Farrah,Thank you for the feedback! we are pleased to hear that you enjoyed your stay.We do hope to see you again soon!Kind regards,

8/10 Bra

Ritu

Bodde här 4 nätter i september 2023
Svar från QSL Team 8 nov. 2023
Dear Ritu,Thank you for rating 04/5.kind regards,

10/10 Fantastiskt

Anita Fuentes

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från QSL Team 10 okt. 2023
Dear Anita,Thank you for 10/10!Kind regards

8/10 Bra

Bevan

Gillade: Renlighet och rummets bekvämlighet
Bodde här 7 nätter i september 2023
Svar från QSL Team 10 okt. 2023
Dear Bevan,Thank you for the feedback!Kind Regards,

8/10 Bra

Melissa

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Would be ideal for a long-term stay. For a one-night stay a location with closer facilities would have been preferable.
Bodde här 1 natt i september 2023
Svar från QSL Team 5 okt. 2023
Dear Melissa,Thank you for the feedback!We do hope to see you again at QSL.Kind Regards,

8/10 Bra

Lauren

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very large, clean apartment. Dishwasher was great. The indoor pool was very nice, you have to walk about 5 min to the function centre to use the pool.
Bodde här 1 natt i september 2023
Svar från Moyna 25 sep. 2023
Dear Lauren,Thank you for the feedback!Glad to hear that you enjoyed clean large apartment, and indoor swimming pool.Kind regards,

10/10 Fantastiskt

Craig

Reste med sin partner
Very nice affordable apartment, will be staying again!
Bodde här 1 natt i september 2023
Svar från Jazmine 21 sep. 2023
Thank you for taking the time to review Craig.We are so glad you pleased you had enjoyed your stay! We look forward to seeing again you soon. Take care.

10/10 Fantastiskt

Janine

Gillade: Renlighet och boendets skick och faciliteter
Great location next to Golf Course
Bodde här 1 natt i september 2023
Svar från QSL Team 10 sep. 2023
Dear Janine,Thank you for writing a review! Kind Regards,

6/10 Okej

Jacqui

I booked a studio apartment and got a 2 bed 2 bath townhouse with the main bedroom and bathroom locked. So had bedroom two and a small ensuite which were upstairs - this should have been communicated when you booked. If you have even limited mobility issues this would be a problem. The lawn to the courtyard wasn’t mowed, the carport and exterior needed a clean, there wasn’t a bath mat and only one mug (was cups and saucers). The receptionist was polite and helpful.
Bodde här 2 nätter i september 2023
Svar från Sakia 10 sep. 2023
Dear Jacqui,Thank you for leaving a feedback. I am sorry to hear that your experience was not great. Please kindly accept my sincerest apologise.I have discussed your feedback with our team to ensure that such issues do not recur.Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest.Kind Regards,

6/10 Okej

Aron

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Need attention to cleanliness.
Bodde här 2 nätter i augusti 2023
Svar från QSL Team 4 sep. 2023
Dear Aron,Thank you for writing a feedback. I apologise for any inconvenience you went through during your stay. I will discuss about cleanliness with HK supervisor and ensure that do not recur by taking appropriate actions on it.We hope to accommodate you again at QSL.Kind RegardsKind Regards

10/10 Fantastiskt

Ander

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023
Svar från QSL Team 13 aug. 2023
good morning,we are so happy that you enjoyed your stay!we look for to having you com e back and stay.kind regards Jess

8/10 Bra

Sui

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
QUIET
Bodde här 1 natt i juli 2023
Svar från QSL Team 8 aug. 2023
Dear Sui,Thank you for rating QSL 4/05. Look forward to seeing you again in Quest Apartment Hotels.Kind Regards,

8/10 Bra

kenneth

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
IT was a nice place to stay.
Bodde här 2 nätter i juli 2023
Svar från QSL Team 11 juli 2023
Dear Kenneth,Thank you so much for leaving us a feedback about your recent stay. We are glad to hear that you enjoyed your stay.Look forward to seeing you again soon!Kind Regards,

8/10 Bra

malcolm

Affärsresenär
Reception french lady was excellent
Bodde här 1 natt i juni 2023
Svar från QSL Team 11 juli 2023
Dear Malcolm,Thank you for writing a feedback. We pleased to hear that you enjoyed your stay, and found team excellent.We do hope to see you again at QSL.Kind Regards,

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great spot with great apartments
Bodde här 2 nätter i juni 2023
Svar från QSL Team 14 juni 2023
Dear John,Thank you so much for sharing your experience with us. We are pleased to hear that you had great stay with us here at QSL.Looking forward to see you again at our property.Kind Regards,

8/10 Bra

Lana

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Overall it was good but the hot water or lack there of was not great.. nor was the keycards for the door not working. But they were quick to get us another one even if it was at 11.30pm. They were polite and good to deal with too.
Bodde här 1 natt i juni 2023
Svar från QSL Team 4 juni 2023
Dear Lana,Thank you so much for reviewing our property. I am pleased to hear that overall was okay. However, please accept my apologise for inconvenience caused to you due to hot water and key issue. I will be sure to discuss with maintenance team and make sure that do not recur next time.Look forward to seeing you soon again at QSL!Kind Regards,

10/10 Fantastiskt

Jeanette

Reste i grupp
Gillade: Bekvämligheter och boendets skick och faciliteter
Nice apartment great parking
Bodde här 1 natt i maj 2023
Svar från QSL Team 3 juni 2023
Dear Jeanette,Thank you so for reviewing our property. Glad to hear that you enjoyed your stay.Look forward to seeing you soon again!Kind regards,

10/10 Fantastiskt

Masashi

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 24 nätter i april 2023
Svar från QSL Team 22 maj 2023
Dear Masashi,Thank you for rating QSL 10/10.Kind Regards,

8/10 Bra

Carmel

Reste med sin partner
Very nice property, however rather sterile. Unfortunately there was no spare blankets and therefore the bed was very cold.
Bodde här 1 natt i april 2023
Svar från Begum 7 maj 2023
Dear Carmel,Thank you so much for writing a review. My apologise there was no extra blanket. I will be sure to pass your comments to the supervisor so they will make sure it for future. I can assume how cold it was.However, I would request you please kindly ask to reception for an extra blanket and they will bring it to your apartment. Thank you again for your feedback, and hope to see you again in Quest Apartment hotels.Kind Regards,

10/10 Fantastiskt

Nishant

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2023
Svar från QSL Team 22 maj 2023
Dear Nishant,Thank you for rating QSL 10/10.Kind Regards,

8/10 Bra

rosaline

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från QSL Team 29 apr. 2023
Dear Rosaline,Thank you for rating us 08/10. Have a lovely evening!Kind Regards,

10/10 Fantastiskt

Gulshan

Gillade: Renlighet och boendets skick och faciliteter
Very comfy and affordable place to stay.
Bodde här 1 natt i april 2023
Svar från Begum 25 apr. 2023
Dear Gulshan,Thank you for writing for feedback. I am please to hear that you enjoyed your stay.Hope to see you again soon!Kind Regards,

10/10 Fantastiskt

neil

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent place to stay
Svar från Begum 25 apr. 2023
Dear Neil,Thank you so much for writing a feedback. Glad to know that you enjoyed your stay.Kind Regards,

10/10 Fantastiskt

ISHIZUKA ANA CRISTINA

Reste med familjen
Gillade: Boendets skick och faciliteter
The close proximity to shops and the sports club and spa made our stay very comfortable.
Bodde här 9 nätter i mars 2023
Svar från Mandy 5 apr. 2023
Dear Ishizukaana,Thank you so much for the feedback. We are overjoyed to read your 5-star review and glad to hear you had a great stay at QSL.Look forward to seeing again soon!Kind Regards,

6/10 Okej

Karen

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Property needs maintenance/upgrade. First thing you see are curtain tracks hanging off wall, curtains hanging off tracks, no runners or missing hooks!!! Bathroom walls with water damage & mould. Walls with missing paint & patching.
Bodde här 2 nätter i mars 2023
Svar från QSL Team 7 apr. 2023
Dear Karen,Thank you for your feedback. We’re sorry to hear that you had a negative experience.. We’re constantly striving to improve our service, so we’ll consider your feedback in our efforts to do so.Again, I am sincerely apologised for inconvenience you went through during your stay. Kind Regards,

10/10 Fantastiskt

Matthew, Darwin City

Svar från QSL Team 25 apr. 2023
Dear Matthew,Thank for rating 5/5.Kind Regards,

8/10 Bra

TANYA

Bodde här 3 nätter i mars 2023
Svar från QSL Team 30 mars 2023
Dear Tanya,Thank you for providing feedback. We believe feedback is an opportunity to learn more about the property and our services. We do work every to improve.See you again!Kind Regards,

10/10 Fantastiskt

Kritesh

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i februari 2023
Svar från QSL Team 30 mars 2023
Dear kritesh,Thank you for giving 5/5. We do hope to see you again at QSLKind Regards,

10/10 Fantastiskt

Jacob

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Really enjoyed our stay. Perfect if you're having a longer stay and have a car. The area has plenty of facilities (shops, restaurants etc) and it's a relatively short drive into Melbourne city. The apartments are spacious, clean and well maintained and the staff are extremely helpful
Bodde här 14 nätter i januari 2023
Svar från Moyna 7 feb. 2023
Dear Jacob,Thank you for the review our property, glad to hear you had an wonderful stay.Kind regards,

8/10 Bra

Verifierad resenär

Reste med familjen
Ok
Property manager was great, the furnishings such as the lounges are getting tired when you can feel the springs, all the pillows where the tired, hard and flat. Place is nice just needs an update.
Bodde här 1 natt i januari 2023
Svar från Moyna 29 jan. 2023
Dear Guest,Thank you so much for the feedback, and for your recommendation. We have already started upgrading few things and few apartments are done already.We do hope to see you again.Kind Regards,

8/10 Bra

Gary

Bodde här 1 natt i januari 2023

10/10 Fantastiskt

RUJIRA

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Fantastic stay. Spacious, clean and good value. The property is in golf club and lake resort. Such a beautiful area.
Svar från Moyna 14 jan. 2023
Dear Rujira,Thank you so so much for taking your time to write a feedback. I am pleased to hear that you had a pleasant stay at Quest Sanctuary lakes.I do hope to see you on another occasion.Kind regards,

4/10 Dåligt

Darren

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter

8/10 Bra

Magdalena

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We had a pleasant 1 night stay. Very hospitable people.
Bodde här 1 natt i januari 2023
Svar från Moyna 14 jan. 2023
Dear Magdalena,Thank you so much for taking time to write a feedback. We glad you enjoyed your stay.Kind regards,

10/10 Fantastiskt

Sayeed