Hotell nära Merchants Quay Shopping Centre

"Great hotel, first time staying here. Check in was super easy and fast, pleasant staff. Room was modern, clean and quiet. Great gym facilities. And nice breakfast option with alacarte instead of buffet. In walking distance to restaurants."

"All good, friendly staff and good breakfast. A nice hotel."

"Room was in good condition and clean but there was very poor noise proofing. Was kept up by outside noise the first night. But they did move us and the second room was much better. "

"Trevlig personal, rent rum!"

"Ett trevligt hotell , bra restaurang och fint rum"

"Should give more information about how high up on a hill it is. While it does have a nice view of the city I wouldn’t recommend it for anyone who has problems walking. I didn’t want cleaning the first days but that resulted in the staff totally overlooking my room the days I did request cleaning. When they were cleaning it was not done properly. Not impressed. Also, I needed help with the luggage from third floor, where my room was, as the elevator only goes to second floor. No one showed up so I had to do it myself, which isn’t good when you have problems with your shoulder. "

"Online Coupley Court seemed like a colourful and unique place to stay at. In reality it was the opposite. Grey and dark. Literally dark since the lightning in both the room and kitchen was very bad and dim. You couldn't see a thing in the hallway mirror in the room since there was no light at all as you came in. The bathroom had dust falling into the shower cabin from the ventilation. The bed was so soft that I actually hurt my back by sitting down on it. The kitchen lacked most amenities and the floor was sticky, as if it'd been mopped with the wrong kind of floor cleaner. I wanted to mop it myself but there were no cleaning products to use. There was also no kitchen cloth, kitchen paper or kitchen towel so the surfaces were wet or stained from having been wiped with a sponge. I told the reception about this but nothing was done. We had to use a towel from our room in the kitchen. Cleaners couldn't help us when we asked since they only cleaned the rooms and the staff cleaning sheets on the walls showed that no one had signed them since mid May (our stay was 11-13 June). The facilities had a gym that we could use which was good - but that was also very dirty. None of the machines had been wiped in a very long time and you could see both dust and sweat stains on them. There was no spray nor paper towels or similar to wipe with even tho notes stated "wipe machines after every use". There were also two big piles of water on the floor amongst the machines from a leak in the roof"