Hotell nära Mercy Medical Center West Lakes

“This is by far our favorite place to stay when we are in Des Moines! They have never let us down in all the years we have been there, and that says a lot!”

“Good marriott property. Breakfast was nice and the check in and out staff were great.”

“Did not keep the room clean on the every other day rotation they stated”

“Conveniently located just off I80 and conveniently located close to the mall where you will find a variety of restaurants and shops. This property is very popular so it would behoove travelers to make plans to stay here well in advance.”

“Clean”

“We came back to this same hotel from a stay in 2025. It has significantly gone downhill. The entrance, hallways and doors are scuffed and look really worn. After check-in we found that our room was not cleaned. We specifically requested a room on the backside of the hotel to avoid Interstate traffic noise. The request was not communicated. Our room was clean and smelled deeply of Pine Sol. It had a fire alarm that continuously chirped, randomly. The first night, we called a front desk personnel...

“everything was great!!”

“We were charged a parking fee. There was nothing on our confirmation receipt about the fee. After we checked in the front desk person handed us a parking flyer to place in our window and told us it would be $7.00 to use the parking lot. I would expect a parking fee for a full service hotel in a downtown setting, but this was a convenience motel in a suburb of a small city in Iowa. Hidden fee...inexcusable”

“Nice pool and hot tub area. Not a lot of space to meet as a group. Rooms were OK. Not real fancy, but OK.”

“Staff was kind an friendly Cons other guests are rude an disrespectful I have so many door dings on my vehicle now but not property's fault they cant control their customers some people just dont have respect nor manners But property's other then that was quiet an relaxing”

“Room was okay, bed was comfortable, but facility was not very clean and breakfast was mediocre.”

“Quick & easy check in & out. Room very clean & comfortable”

“The breakfast area was not very clean, food on floor and counter tops,”

“Great location, clean and modern. Will stay again! ”

“So the hotel room was great.. one of the elevators were broken and with this property being as big as it is it needs at least 3 or 4 to keep the flow going. I was on the 7th floor alone and it was dreadful waiting. Normally I would just take the stairs in that situation but of you have luggage and small children it can be a bit tricky. Also there were A LOT of people there due to baseball tournaments so only having 1 functional elevator was ridiculous. Loved that room though!”

“I was greeted with a smile from the Desk Clerk, completely apprised of all the amenities and urged to make use of them. My room was delightfully clean and cooled, beginning with the sitting room and kitchenette, separate room for sleeping, and yet another room for shower and toilet. Needless to say, my first luxury was dropping my luggage in the waiting rack and climbing in to the hot shower which had shampoo/conditioner/body cleanser readily available, a very welcome option following the past...