Hotell nära Metroplex Shopping Mall

“Das Zimmer war sehr spartanisch eingerichtet und entsprach vor allem in Farben (Wände) nicht den dargestellten Fotos. Etwaige Dekorationen fehlten komplett. Die Balkontür ließ sich nicht sicher verschließen, zum Fernseher fehlte die Fernbedienung und im Bad gab es kein Licht. Diese Qualität ist den Preis von 60 € pro Nacht nicht wert. Die Benutzung des Pools war zudem extra kostenpflichtig und im Treppenhaus wurde am Fahrstuhl gebaut, was sich als sehr Lärm-intensiv herausstellte. Das Frühstück...

“We had 3 rooms booked and paid for in full. But when we arrived the hotel was booked out. Very disappointing. The reception staff were very nonchalant and didn’t really care that we had paid in full yet no rooms were available. The Manager, however, was good. He apologised over phone to us (he wasn’t actually there). And he got our money refunded in full. But it took several messages between us, the Manager and Hotels.com to get them to refund us in full. And the refund took 3 weeks to...

“Brian and his team did a wonderful job of making me feel welcome and safe!”

“Fairly good”

“Clean room. Helpful staff. Very good food. ”

“Jag hade en fantastisk vistelse ! Området var lugnt och mycket välskött, perfekt för avkoppling. Säkerheten var på topp dygnet runt, och fastighetsskötaren var alltid hjälpsam och uppmärksam. Allt med vistelsen var verkligen 100%. Jag rekommenderar varmt detta boende till alla som söker komfort, trygghet och en tyst och trevlig miljö.”

“I can't sleep at night on account of heavy traffic noisy for 3 nights. Terrible. I requested the change of my room, employee refused my suggestion. Oher side room is better, but they denied the my suggestion. I don't want to recommend any more with internet reservation. Hotel gave me a bad room.”

“I booked and paid through the app. But they refused me check inn.”

“I need my refund before I sue you. The hotel refused to give me a room. They doesn't have any contract with you. If I don't get my refund I will take this matter to coat of low.”