This was our first time staying with this company, RealJoy, and unfortunately the experience did not meet our expectations. The biggest issue was the condition of the mattresses, which had noticeable dips/sagging and caused back discomfort for multiple guests throughout the stay. A good nightâs sleep is important when traveling, so this had a significant impact on our overall experience.We also noticed visible rust and wear on the outdoor bistro furniture, which added to our disappointment regarding the overall condition of the property. Additionally, the bedrooms did not have TVs, which may matter to some guests when booking.To be fair, management was responsive and did attempt to offer solutions such as mattress toppers and air mattresses, but those options would not have resolved the underlying mattress condition issues. I do appreciate their professionalism and communication throughout the process.Overall, while the location and communication may have been positives, the comfort and condition issues were significant enough that we would not choose to stay here again.