Hotell i Mont-Royal

“We arrived at 03:00 am due to flight cancellations at the airport. There were long hairs on the wall in the shower. There were also long hairs and hairs that looked like they were from a dog on the sheets. I went downstairs and asked reception for new sheets and the man at the desk responded by calling the night porter and asking for him to bring us new sheets because “she says she thinks the sheets are a little bit dirty “. The night porter brought the new sheets (which I noticed had small rips...

“Tout était propre et le personnel attentif.”

“Très bon séjour, personnel disponible et accueillant ”

“The hotel has a great gym (for a hotel). Thats why I booked it. There are both free weights and some machines. Very friendly staff.”

“Very clean”

“The room was very clean, the staff friendly and helpful. Lots of food options close by.”

“Room was clean, staff friendly and more importantly (at least for us) the location was perfect. Close to Old Montreal, at the same time close to St. Catherine shops. The best of both worlds”

“Easy parking”

“Service excellent, belle piscine, bonne salle de sport.”

“Som min fru så målande sammanfattade det här boendet ”här är INGET att klaga på!” Städningen var perfekt, in- och utcheckning supersnabb och allt funkade klanderfritt. Lite skolmatsal över frukostbuffén, där det var lite trångt och högljutt men det var bara en detalj.”

“Extremely bad house keeping and cleanliness of the room. I checked in and there was hair and dirt all over the room. After asking for full cleaning service it was the exact same, this was repeated 3 times. Unfortunately this drags down the overall experience . The location of the hotel was good. Staff by the reception was nice.”

“Clean room and great decor ”

“Chambre très belle on manquait de rien. Je n’ai pas déjeuner. La baignoire à remous est très plaisant et très chaude. J’ai passé un très bon moment.”

“On the day of leaving, we got an invoice via email and a message that they carged our creditcard to cover something from the minibar even though nothing was taken and this was confirmed at checkout. There was no email address stated in the invoice, so we instantly sent a complaint to their main reservation email but did not get a response. ”