Spahotell i Monticello

“The front hotel staff was completely rude and told us we had to walk ALL THE WAY AROUND the hotel to get to the casino when there was a hallway connecting the 2. My mom had to walk down a hill because he was rude and didn’t even tell us where to go or what direction our room was. I won’t be going back.”

“Meadow at check in was wonderful!!! Food was great at resort both day and night! The room was clean and great, only thing, they could use an upgrade on the rug.”

“The place is in a beautiful spot but totally run down. The staff does not care about the guests and will do nothing to help. No coffee until like 7:45 if you’re lucky. No complimentary coffee as advertised. Really disappointed all around. Place is so old and smelly. If you like nursing homes than you might enjoy staying. Sorry but true. Also would have been nice to know that they bus in inner city kids with one chaperone. I mean the kids were pretty nice but over ran the lobby and pool areas and...

“Wow. What a beautiful serene getaway in the Catskills. Every single staff member was incredibly friendly and went above and beyond to ensure a comfortable and relaxing trip. We came for my husband’s birthday. He received a men’s facial and I received a body clay wrap. The most relaxed and soft skin I ever felt, thank you Carol! We enjoyed the spa- sauna, steam room, jacuzzi. The somatic body movement and yoga classes helped our bodies stay loose and relaxed. We absolutely loved the prix fixe...

“When we first got there 30 minutes before check in we were told at the gate we would have to pay $75 for early check in - we said we just want to park and walk around - after an argument they let us check in 30 minutes early - we were the only car in the parking lot of what looked like a 200 room resort. The place was creepy - then I was told that I only made the reservation for 1 person rather than a room do had to pay $100 per night for my husband - the AC in the room was broken and it was...

“beautiful mix of modern and mountain.”