Motell i Monticello

“Absolutely terrible customer service. My party has the flu and think everybody would much rather not have somebody who is sick on the premises. I have been trying for two days to cancel my reservation and whenever somebody actually does answer the phone the guy just yells at you and hangs up on you. I am now stuck paying the fees because nobody on the other side knows how to answer a phone. I will tell anybody and everybody I know to never stay here.”

“The staff is super friendly and the place is fun”

“Good location. Clean, but the room could use a tighter fitting door.”

“Room seemed brand new. I would have given 5 stars, but the heat wasn't working. However, they did provide a portable space heater.”

“Parking was very convenient.”

“This place was extremely dirty with spots on the carpet, spider web in the ceiling and the shower heads where rusty and you just felt like you didn’t want to put anything down on the floor or agains the walls. The breakfast was spare with bought dry waffles, sausage and eggs. ”

“Todo”

“The room was cleanish. There was what I assume is soap residue on the shower curtain, a few stray hairs in the shower and I did not step on the floor barefoot. It was clean enough for what we needed but I would not book more than a few nights. There is only a mini fridge in the room and microwave in the lobby. Water pressure was good and hot. Overall cleanliness was disappointing but for the price I didn’t expect much better. The staff that I interacted with was kind. ”