Lekområde för barn utomhus

Recensioner av Lakeshore Inn Water Front

2 out of 5
Lakeshore Inn Water Front
3206 W Lakeshore Ct., Moses Lake, WA

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 75 av 257 recensioner" "
8 - Bra i betyg. 84 av 257 recensioner" "
6 - Okej i betyg. 43 av 257 recensioner" "
4 - Dåligt i betyg. 23 av 257 recensioner" "
2 - Väldigt dåligt i betyg. 32 av 257 recensioner" "

7,8/10

Renlighet

7,8/10

Personal och service

6,6/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Gerald

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location and room was large and comfortable. Great shower and hot water. A little aged but OK. The property/yard, at one time, would have been incredibly beautiful but requires maintenance. Pool looked unusable. The water front view is fantastic.
Bodde här 1 natt i april 2024
Svar från Josh, Manager 18 apr. 2024
Hey Gerald, Thank you for taking the time to post a review. We are just in the spring season and are getting ready for the summer. Im happy to hear the room was cozy for you and glad you were able to enjoy the water front and views!

8/10 Bra

Liz

It took a long time to get hot water
Bodde här 1 natt i mars 2024
Svar från Josh, Manager 29 mars 2024
Liz, Thank you for taking the time to post a review. I will have out maintenance staff check on the issue you mentioned. other than that, I hope you had an enjoyable stay. thank you!

10/10 Fantastiskt

Gemma

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Josh, Manager 27 mars 2024
Thank you for the Great Review!

4/10 Dåligt

Hedwig

Reste med familjen, Reste med husdjur
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Josh, Manager 15 feb. 2024
Dear Hedwig, We thank you for choosing us for your recent Moses Lake visit, however, we are sadden to hear you did not fully enjoy your stay. our notes indicated your where hoping for a ground floor room, we already almost fully booked could not accommodate. If there any spicific other issues you faced with us, we hope you would reach out to us in the future so we can address any concerns and provide an enjoyable stay. Thank you again, and we look forward to hearing from you.

10/10 Fantastiskt

Jason, Kent

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy check in. Perfect rooms for our group.
Bodde här 1 natt i december 2023
Svar från Josh, Manager 18 jan. 2024
Thank you for the wonderful review!

8/10 Bra

Kathy

Affärsresenär, Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Josh, Manager 18 jan. 2024
Thank you for the wonderful review!

6/10 Okej

Gregory

Reste med sin partner, Reste med husdjur
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I was pleasantly surprised at the cleanliness of the room. It was very run down on the exterior and the "shouting through a window to check in" wasn't pleasant.
Bodde här 1 natt i december 2023
Svar från Josh, Manager 18 jan. 2024
Thank you for taking the time to post a review. We are Redesigning our check in and will allow you to check in straight from their phone. Guest will be able to go straight to their room unlocking their door from their phone or with a 4 digit code. We are happy to hear the room was very clean! thank you!

10/10 Fantastiskt

Ann

Gillade: Renlighet
Bodde här 3 nätter i september 2023
Svar från Josh, Manager 28 nov. 2023
Hi Ann, Thank you for the great review! Glad you enjoyed your stay!

8/10 Bra

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s a retro motel and very clean and inexpensive. Staff is very friendly and accommodating. Easy to find and close to the freeway but very quiet. I’d stay here again!
Bodde här 1 natt i oktober 2023
Svar från Josh, Manager 6 nov. 2023
Thank you Mary for posting a wonderful review. I'm glad our staff was very accommodating!

8/10 Bra

Alex

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Josh, Manager 16 okt. 2023
Hi Alex, Thank you for taking the time to post a wonder review!

6/10 Okej

kris

Gillade: Personal och service
Bodde här 1 natt i juli 2023
Svar från Josh, Manager 14 okt. 2023
Hi Kris, Thank you for taking the time to give us a review!Have a great trip!

8/10 Bra

Dennis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
a bit worn, but clean, comfortable, fairly quiet, and right on the lakeshore with some nice lawn seating for relaxing - would definitely stay here again
Bodde här 2 nätter i september 2023
Svar från Josh, Manager 22 sep. 2023
Hi Dennis, Thank you for the wonderful Review!

2/10 Väldigt dåligt

Raymond

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I recently had a disappointing and frustrating experience at Lakeshore Inn waterfront.I feel i have to share my experience preventing others from failing into the same trap.Lakeshore Inn failed to deliver on its promises, charged defrauding fees maintained unhygienic conditions & displayed a complete lack of customer service. Lakeshore Inn website was misleading, the photos & descriptions portrayed a clean well-maintained establishment but the reality couldn't have been further from the truth. Upon arrival it became apparent that the property housed long-term residents. This was not disclosed on the website. The room was dirty, bedding looked old & worn there was black mold in the shower the carpet was stained it was uncomfortable and unpleasant environment to spend time in.But the most frustrating aspect of my experience was the owners complete rude lack of willingness to address our concerns, when we asked for a refund we were met with a refusal to cooperate,mine you that all our concerns were brought up the first day there we lost alittle over1600 hundred dollars for 12 days and we weren't on vacation we were there to take our son to college. This level of customer service is unacceptable & demonstrates a complete disregard for there guest satisfaction.
Bodde här 12 nätter i september 2023
Svar från Josh, Manager 25 sep. 2023
Hi Raymond, Thank you for taking the time to post a review. I understand you faced some cancellation issues regarding your non-refundable reservation. We would have addressed any of the issues you mentioned above or would have made accommodations if there was an issue with the room, we have no notes of this but will audit the room. We strive to provide clean rooms with premium bedding options for an affordable price. Had we have been made aware of the above issues, we would moved your room, sent in housekeeping and make any reasonable accommodations we could possible make. There where no additional fees charged you your account. Just the agreed upon booking amount with the reservation details. Thank you again for choosing lakeshore and we hope you will consider us again for a future visit to Moses Lake.

8/10 Bra

Carol

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place was old but had a face life, was clean and quite. I slept really good that night.
Bodde här 1 natt i september 2023
Svar från Josh, Manager 16 sep. 2023
Hi Carol,Glad you had a great rest with us!Thank you for the review :)

8/10 Bra

Vonda

Gillade: Renlighet och personal och service
Bodde här 1 natt i september 2023
Svar från Josh, Manager 16 sep. 2023
Hi Vonda, Thank you for taking the time to give us a review!

8/10 Bra

joshua, la mesa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Place was clean, the rooms were much nicer than I thought they would be. Staff were friendly. Bed was comfy and smelled clean. I would definitely stay here again. I guess if I have to complain about something it would be parking. It was a bit tricky, not a real problem though.
Bodde här 1 natt i september 2023
Svar från Josh, Manager 9 sep. 2023
Hi Joshua! Thank you for the wonderful review! Hope you enjoyed your trip!

10/10 Fantastiskt

Michael

Bodde här 1 natt i augusti 2023
Svar från Josh, Manager 22 sep. 2023
Hi Michael, Thank you for the Wonderful Review!

4/10 Dåligt

Megan

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Disappointing.
I arrived at 2pm and my room was ready, yet they wanted to charge $45 to check in 1 hour early. I paid $196 for 1 night in a “lake view” room which is upstairs and your only view of the lake is obstructed by other buildings and trees. If you have a pet, expect to pay an additional $26. I wanted to support a local mom/pop establishment versus going across the street to the Best Western, but the poor customer service and high rates just left me disappointed and wishing I would’ve gone with a trusted name. The only positive was the linens smelled fresh and bleached, bed was soft and comfortable.
Bodde här 1 natt i augusti 2023
Svar från Josh, Manager 9 sep. 2023
Hi Megan, Rates do fluctuate throughout the year. Bookings made earlier will usually get the lowest rate. If there was any issues with the room, we would had loved the opportunity to fix it. Im glad your enjoyed the linens and fresh beddings. Thank you for Choosing us for your Moses Lake Visit.

8/10 Bra

Erik

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
not bad
check in was great, room had odd smell, but bed super comfortable, shower was low n had to kneel down to use, but room was clean, just had weird smell when we arrive, front staff super nice
Bodde här 1 natt i augusti 2023
Svar från Josh, Manager 24 aug. 2023
Hi Erik, Thank you for taking the time to give us a Review!Glad the bed was comfortable!We will work to address the smell you encountered. Thank you,

8/10 Bra

Isabella

Reste med familjen, Reste med husdjur
Gillade inte: Boendets skick och faciliteter
I like that it is on the water but it is very run down
Bodde här 1 natt i augusti 2023
Svar från Josh, Manager 12 aug. 2023
Hi Isabella, I'm happy to hear you enjoyed the water during your stay with us. We will continue to work on our facilities. Thank you!

6/10 Okej

kathy

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
pool empty, metal staircase going upstairs very hard to climb and maybe unsafe, otherwise room clean and service good.
Bodde här 4 nätter i augusti 2023
Svar från Josh, Manager 11 aug. 2023
Hi Kathy, Glad the room was Clean and the service treated you well. A Ground floor room can be requested if we are given a notice before hand. Our pool is out at the moment, However, we do have 6 docks and a boat launch off the back. Thanks for Choosing Lakeshore Inn!

10/10 Fantastiskt

Chi

Bodde här 1 natt i augusti 2023
Svar från Josh, Manager 31 aug. 2023
Thank you for the great review Chi!

10/10 Fantastiskt

Kahrin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place is very clean, room, bathroom, and grounds. The bed was comfortable. I knew from other reviews that property is dated, but all we wanted was a clean room, the last few hotels we stayed at were dirty, even though they had very good review and well over $100 a night. It seems that everyone is struggling to find good housekeepers/employees. Will definetely stay here again. Recommend!!!
Bodde här 1 natt i augusti 2023
Svar från Josh, Manager 11 aug. 2023
Thank you Kahrin for the Amazing Review! Glad you Enjoyed your time with us and in Moses Lake! Have a great rest of the summer!

10/10 Fantastiskt

Shawna

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet och personal och service
The bed was very comfortable. The room was clean and had a microwave, refrigerator and coffee maker. The bathtub was functional, but needs a better shower head. The price of the room was very reasonable so it makes up for the lack of updating.
Bodde här 1 natt i augusti 2023
Svar från Josh, Manager 10 aug. 2023
Shawna, Thank you for the great review. I will have out maintenance tech look into the shower head. Glad you enjoyed your stay with us otherwise! Great travels!

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Not accommodating
The check in experience was horrible I booked 2 rooms one in my name and the other in my sons name same last name they wouldn’t let me check him in to try and get the rooms close to each other then they couldn’t accommodate a senior on a lower level room had to take really steep steps as there is no elevator
Bodde här 2 nätter i augusti 2023
Svar från Josh, Manager 7 aug. 2023
Hi Valued Guest, Unfortunately, we are at fully occupied on your specific dates of stay and we could not accommodate you to a lower floor. Had we known you needed a ground floor sooner, we would have accommodated. When we are fully occupied, we have to make sure the correct guests are checking in to avoid over bookings. At times we can have unrelated guests checking in with the same last name. Thank you for Choosing Lakeshore Inn Water-Front for your recent stay!

6/10 Okej

Maria

Gillade: Renlighet
The lakeside inn was a great stopping spot in travel for a good night rest and early leave for the price. Technically it is by the lake, yet the view is limited. This is an old motel where the owners are putting great effort to update the interior space. The exterior has seen better days. Yet, the bed slept well, it is clean, and met all our needs for a travel night.
Bodde här 1 natt i juli 2023
Svar från Josh, Manager 28 juli 2023
Thank you for taking the time to post a review! we will work more on the exterior appeal shortly, thanks again for staying!

8/10 Bra

Eleanor

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was reasonably priced and pretty convenient.
Bodde här 1 natt i juli 2023
Svar från Josh, Manager 24 juli 2023
Eleanor, Thanks for the great review, Glad we met your expectations!

10/10 Fantastiskt

Mike, Puyallup

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Josh, Manager 24 juli 2023
Hi Mike, Thanks for the 5/5 Review!

8/10 Bra

Melissa

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Nice Room and Peaceful View of the Lake
This motel is older and needs some work. The rooms were nice and comfortable. It felt sketchy when pulling in but we felt safe.
Bodde här 1 natt i juli 2023
Svar från Josh, Manager 24 juli 2023
Hi Melissa, Glad your visit was enjoyable, we will be working on our curve appeal to meet those expectations. Thanks again!

6/10 Okej

Melanie

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Property was clean and quiet, but old and I’m sure need of an upgrade. The photos online of the lake made the “lake view” rooms appear to be right on the lake. They are not. You can see the lake from there, over the grassy area and empty swimming pool, past a couple of boat sheds and past the boat launch. Not a bad place when it was the only room available in the area but overpriced for what we got. Outdoor entrance, 1960s roadside motel vibes. No elevator, no ice machine, no pool or hot tub. Convenient location, clean and quiet.
Bodde här 2 nätter i juli 2023
Svar från Josh, Manager 10 juli 2023
Hi Melanie,We appreciate you for taking the time to post a review. Glad our rooms where clean and quiet for your recent visit. We will work to get our new ice machine in for a better guest experience. Thank you for choosing us!

8/10 Bra

Daniel

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Very quiet Comfy And beautiful view
Bodde här 1 natt i juli 2023
Svar från Josh, Manager 9 juli 2023
Hi Daniel, Thanks for the great review! Have a great summer!

10/10 Fantastiskt

Katherine

Bodde här 3 nätter i juli 2023
Svar från Josh, Manager 25 juli 2023
Hi Katherine, Thanks for the 5/5 Review! Glad you enjoyed your visit!

10/10 Fantastiskt

david

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juni 2023
Svar från Josh, Manager 27 juni 2023
Thank you David for the great review! have a great trip!

10/10 Fantastiskt

Joan

Bodde här 1 natt i juni 2023
Svar från Stacey, Front Desk Manager 17 juli 2023
Hi Joan, Thank you for the great review!Hope you had a great trip!

10/10 Fantastiskt

Susanne

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Josh, Manager 27 juni 2023
Susanne, we appreciate the great review! Have a great weekend!

8/10 Bra

Eugenia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Josh, Manager 25 juni 2023
Hi Eugenia, Thank you for the wonderful review :)

4/10 Dåligt

Donna

Reste i grupp, Reste med familjen, Reste med sin partner, Reste med husdjur
Gillade inte: Renlighet
Last minute, Late check no other options, in I am willing to tolerate some... Billing issues was the last straw! At check in we used another card and specifically said use this one, that the reservation was NOT made with. ON TOP of, a bath tub that was 'clean' with rust stains and other questionable stains. Carpet needs to be replaced due to missing chucks. 2 different occasion I felt the need to call the cops for different domestic disturbances, including 1 out side of my door. That does not include the 'earth quake' anytime someone is walking up or down the steps.
Svar från Josh, Manager 27 juni 2023
Hi Donna, We are sorry to hear you faced some issues during your stay. our records indicate you stayed a few days with us. If we had known there where any issues with your room we would have addressed them immediately. Guest comfort, safety, and overall experience is our number one goal. Please reach out to our frost desk if you ever feel there is an issue with billing, room or other concerns. Thank you again for choosing Lakeshore Inn Waterfront and we hope you have a great day.

8/10 Bra

Rebekah

Reste i grupp
Gillade: Renlighet och personal och service
Bodde här 1 natt i juni 2023
Svar från Josh, Manager 16 juni 2023
Hi Rebekah, Thank you for taking the time to give us a great review! :)Have a great summer!

8/10 Bra

Kathleen

Affärsresenär
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
To high priced for what you get!
It was old and needed several upgrades! The walls were thin, and the passersby’s shook my room, Every time they walked by.! It had a musty smell and bath was stained terribly. The beds were the thing about the room!
Bodde här 1 natt i maj 2023
Svar från Josh, Manager 31 maj 2023
Hi Kathleen, Thank you for taking the time to post a review. I will work with the team to address the issues you faced. glad the bed was comfortable for you!

10/10 Fantastiskt

Jenny

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was a really nice place to say.
Bodde här 3 nätter i maj 2023
Svar från Josh, Manager 28 maj 2023
Thank you Jenny for the great review! have a great weekend!

4/10 Dåligt

Virginia

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
The waterfront access was nice even though we didn't have time to use it. The overall condition of the motel was terribly run down. Check in was from the office porch through a plexiglass window.
Bodde här 1 natt i maj 2023
Svar från Josh, Manager 28 maj 2023
Hi Virginia, We appreciate your feedback. Glad you enjoyed the waterfront. We still have covid screens and sanitizers throughout the property. Please reach out to the front desk regarding any particular issues you had during your stay; we will work to address them. We try and offer a competitive price point and lakefront amenities for all our guest and hope to see you again.

8/10 Bra

Grant

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Totally acceptable for the price!
Overall Lakeshore Inn Water Front is worth staying at, especially for the price. The exterior is certainly dated and the rooms, at least my room, showed signs of its age, but overall it was very comfortable. The ice machine was broken (unfortunately during 90+ degree weather, and the pool wasn't operable, but maybe the pool wasn't open for the season yet. It was certainly great being right on the lake! I went for a swim and couldn't belive how warm the water was being so early in the season. Overall I would stay here again, especially for the price.
Bodde här 1 natt i maj 2023
Svar från Josh, Manager 20 maj 2023
Hi Grant, Thank you for your recent visit. Glad you got to enjoy the lake and had a great experience with us!

10/10 Fantastiskt

Doreen Duff

Gillade: Renlighet, personal och service och boendets skick och faciliteter
If you like motels of yesteryear - you’ll like this time capsule. The bed is comfy and the room is spacious.
Bodde här 1 natt i maj 2023
Svar från Josh, Manager 20 maj 2023
Hi Doreen, Glad the bed was just right for you!Thanks for the visit!

8/10 Bra

Susan

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice property on the lake. Gardens were well kept and flowers smelled amazing. It is an older motel but fixed up as best as possible. Beds were comfortable and clean and the price was right.
Bodde här 1 natt i maj 2023
Svar från Josh, Manager 20 maj 2023
Hi Susan, Thank you for taking the time to post a review. We appreciate your visit and glad you enjoyed the spring bloom this spring.

6/10 Okej

Alicia

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2023
Svar från Josh, Manager 18 maj 2023
Thank you for taking the time to give us a review !

8/10 Bra

Thomas, Seattle

Reste med sin partner
Gillade: Renlighet och personal och service
Nice, cheap hotel with a nice view of lake
Bodde här 1 natt i maj 2023
Svar från Josh, Manager 4 maj 2023
Hi Thomas, We are happy to provide value, and glad you enjoyed your stay.Thank you,

10/10 Fantastiskt

Joe

Bodde här 1 natt i april 2023
Svar från Josh, Manager 22 maj 2023
Thanks for the Great Review Joe!

10/10 Fantastiskt

Sandra

Gillade: Renlighet, personal och service och bekvämligheter
I was worried there would be I90 noise, but it was very quiet and peaceful in the room. They have done a nice job with taking an old motel and updating it as much as they could. It was clean and comfortable. The owners were so helpful and friendly! Lovely lawn on the lake with BBQ grills and chairs. They have a free Tesla destination charger. The door locks are very old and flimsy, but there was a safety latch inside - and really, it's Moses Lake. Nobody doing hotel room invasions there. Very reasonable for a room in the mid seventy dollar range, I would stay there again.
Bodde här 1 natt i april 2023
Svar från Josh, Manager 21 apr. 2023
Hi Sandra, Thank you for the great review. we are glad you were able to use our EV Chargers on the property. Thank you,

10/10 Fantastiskt

Ethan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient for a one night stay
Bodde här 1 natt i april 2023
Svar från Josh, Manager 21 apr. 2023
Hi Ethan, Thank you for the great feedback and for choosing us for your recent visit.

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was so easy going and very friendly
Bodde här 1 natt i april 2023
Svar från Josh, Manager 21 apr. 2023
Hi Christopher, Glad the staff was able to meet your expectation, thank you again for choosing us for your recent stay!