Hotell i Mucarabones

“Okey”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Everything was excellent except the ac wasn’t too powerful on 100 degree weather. Thermostat was set at 70/75. Accordingly it’s set this way when I called for maintenance. Room was cool and comfortable but not cold enough. I didn’t need to cover myself”

“Great stay”

“I asked for a room foandicaped”

“Ett fantastiskt hotell med vacker omgivning och väldigt trevliga rum. ”

“Very clean location, good for kids and family, good food, not for resting a lot of people noise talking loud, screaming and smashing doors. Good air conditioning inside rooms and very fresh air outdoors. Not a place to enjoy the nature in the nature.”

“Can not recommend. Room smelled moldy and musty - got respiratory issues, and allergic reaction to the mold. Front desk did not adress the issues, only stating fully booked. ”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“We had an amazing stay at the Fairmont El San Juan Hotel! The hotel is beautiful, the beach is gorgeous, and the pools were clean and relaxing. The staff was friendly, welcoming, and always willing to help. The restaurants and bars offered delicious food and drinks, and the location was perfect—close to the airport and just a short ride to Old San Juan. Our room was comfortable, clean, and made our stay even more enjoyable. Thank you to everyone at the Fairmont for making our vacation so...

“Ok i like the breakfast was good but what I didn’t like wad that after i pay for the stays they charge me for resort fees without you guys letting me know that you was gonna do that we split the cost with friends and you guys never explained this cost now this bill its gonna be only my bill because you guys charge it after a day later when everyone was home and it wad $50 for day I ended up paying $250.00 extra thats not ok”

“Hotellet var helt okej. Vi hade förväntat oss något helt annat. Frukosten va ingen vidare, inget märkvärdigt med frukosten och väldigt dyrt. Skulle inte rekommendera att köpa till frukost. Personalen var trevliga. ”

“Mer hostel än hotell. Okej bemötande av personal. "Continental breakfast" var rostbröd, jordnötssmör och färska äpplen. Mysig liten gata i universitetsområdet, men lååångt om man vill promenera till stränderna.”

“Väldigt rent hotell/rum läget mitt i old san juan ”