Spahotell i Münster

“A four star hotel should have much better rooms than the one we stayed in, and yet we booked a “deluxe-room”. The beds were super hard, no comfort whatsoever. The pillows were like someone had squeezed in an old mattress or something. We specific wanted to stay in a hotel that provided air condition in the room, but when we turned it on, it sounded like a airplane engine inside our room and we to turn it off to be able to sleep. ”