6/10 Okej
Kristen
3 mars 2019
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Disappointed
We are a family of 5 with three kids under 7.
Upon arrival we were shown to the “apartment” we had booked. This was in fact two small adjoining rooms connected by a door.
When we spoke to the staff, we were told that Hotels.com had labeled the rooms incorrectly for the pictures. The room we thought we had booked was their “suite”. They said they could move us to the suite on our third day. I did sincerely appreciate this! The bigger room was much better, quieter (further from night club) and had room for the kids to play a bit.
High points: location, nice staff, clean
Low points: small rooms, run down, hard beds, loud night club (music ended at 7AM).
I really want to give a good review but I am afraid I cannot. The staff were great but it didn’t outweigh the needs of our family and the fact that this place should refurbish a bit (new textiles, modern TVs without taped in batteries, better beds....). There are no “apartment” type rooms and really that is what we needed and expected. We will not stay here again
Kristen
Bodde här 5 nätter i februari 2019