thank you so much. i appreciate that your stay was good. Valeria

Good Morning,We are in tHe verY center of tHe city, via TOLEDO is the more important street of NAPLES...IS NOT VERY NOISY BUT IT IS IN THE VERY CENTER...BEST REGARDS VALERIA

La recensione è assolutamente inadeguata. Non mancava nessun lenzuolo ed avete impostato l’intero sistema di condizionamento della struttura su deoumidificazione. Incredibile !!!Il prezzo della nostra bellissima Loft large suite normale è il triplo: basta che controllate sul nostro sito. Fare delle recensioni completamente fuori luogo dovrebbe essere vietato.SALUTITOLEDO LOFT

Bonsoir,Notre propriété est un bâtiment historique, il s'appelait autrefois Palazzo Motta. Notre propriété est située dans l'artère commerciale la plus importante de Naples : Via Toledo.notre propriété est toujours tenue par le portier ou l'agent de sécurité.Le gestionnaire immobilier, c'est-à-dire moi, était toujours prêt à vous aider.votre avis n'est pas acceptable.Bonne Année.

grazie mille Mario ! torni a trovarci quando vuole !grazie mille per la sua recensione !

Dear Linda , Thanks for your review and had having appreciated that even though in a B&b there isn’t reception active 24/7 , I try to do my best and always be helpful.But there are things to be rectified:1) via toledo is the commercial hearth of the city and staying at toledo loft is an immersive experience in our culture. We are a short walk from QUARTIERI SPAGNOLI a part of naples that many tourists visit for this reason!!! We called tourists / you called them MULTITUDES OF PEOPLE.The garbage trucks pass during the night as in all metropolises.“The vendors that are dragging their carts along the cobblestone street after a long day” do you mean streets vendors??? They are in every city!!The hairdryer did not need to be replaced : if it overheats it goes into protection mode and turns off , after cools down it works again !!!I have provided a basket to place your things in the bathroom. Concluding : I saw you every day, you could have talked about it to me, I am the property manager an I would have been happy to help you !Best Regards Valeria SANNINO

Det forekommer mig mærkeligt at læse, at personalet ikke taler engelsk.måske taler vi ikke dansk, undskyld. anmeldelser.

grazie Signor Spartaco.Speriamo di ritrovarla presto.

Er du sikker på, at du var på Toledo Loft?

DEAR MR.SILVANO CORTESE,YOU CANNOT BOOK A STAY AND ASK TO CANCEL IT ONE ONE LATER BECAUSE YOU ARE NOT ATTENTIVE TO THE STREETS, YOU ARE NOT INFORMED ABOUT CHECK IN TIME , YOU ARE NOT INFORMED ABOUT PARKING THAT WE CAN RESERVE FOR THE GUEST.WE ADVICE YOU TO BE MORE CAREFUL WHEN MAKING A RESERVATION ANDTO WE ADVICE RESPECT THE RULES TO BE FOLLOWED WHEN ENTERING A PROPERTY.WE ARE IN VIA TOLEDO AND IT IS A PEDESTRIAN ZONE. BEST REGARDS

WE WOULD LIKE TO KNOW ALL THE REASONS WHY.BEST REGARDS

Sie haben sich für die kleine Loft-Suite entschieden und nicht für die mittlere oder große Suite und nicht für das Apartment größer als 60 m2. Sie haben unvorsichtig reserviert und das Innenzimmer gebucht, das kein Fenster mit Blick auf die Via Toledo hat. Vielen Dank für die Komplimente, aber seien Sie vorsichtiger, wenn Sie ein Hotel oder B&B buchen!!!!!!!!!!!!!!!!!!!!!!!!!!!!

grazie

grazie Loris,tornate presto:))

thank you for the review, we are glad that your toledoloftexperience was good:)hope to welcome you again:)

Good Morning MR Leipziger!The review is anonymous and it is not correct. Let me explain:1)We are on the first floor; in the building there is a concierge 24/24 who kindl takes you to the lift without charging guests, just ask.2)we were full on the weekend and no guests had difficulty with the wifi. we have two lines available, you reached me on the phone and I explained it to you.3)we have reception open from 11 to 18 and I always offer assistance if I'm not in reception.4)ABOUT BREAKFAST we offer one thing to drink and one thing to eat. you can choose between a pastry or a rotisserie or a coffee or a fresh orange juice. any additional thing is an additional cost for the guest. 5) let's not forget that in each room there is a boiler for coffee, tea or infusions; water in the fridge, biscuits and fruit jam.6)in the bathroom each guest will find a set with shampoo, shower gel, body cream, toothbrush, razor, shower cap, slippers, hair dryier.7)the cleaning service is daily and the change of towels too.More than a b&b in my opinion.Best Regards Valeria Property manager Toledo loft

GRAZIE Signora Ornella, Siamo davvero orgogliosi di avere avuto lei e la sua famiglia come ospite.Spero che torniate presto a trovarci.

gracias:)we are glad that your toledo loft experience was glad!!!

Grazie mille SARA:)

grazie per la sufficienza.speriamo durante una sua prossima visita di meritare di più.valeria

tak for anmeldelsen, men der er nogle forkerte oplysninger.cia toledo 156 er en gågade, dørmanden taler italiensk, men kan hjælpe dig med at tage liften med nøglen. i baren kan du spise morgenmad med enhver, der tør spise eller drikke.anmeldelserne skal være sande.tak skal du have

Grazie lily!hope to welcome you again:)

hi, i didn't know your surname but i would like to answer.it is very strange to write a bad review anonymously because we cannot apologize to you, we cannot understand what room you were in and what date you stayed. "even my husband who could sleep through an earthquake was awake" is a good joke but we're in the heart of a big city. You were wrong not to check which area we were in, perhaps you had to opt for areas such as via posillipo or corso vittorio emanule to be central but more isolated from traffic.Thanks again

thank you barbara!!!

thank you for the review!!

Danke Markus für die tolle Bewertung. Wir freuen uns, dass Ihre Erfahrung nach Ihrem Geschmack war. Komm bald wieder.

DEAR Raul,we are very apologize if the staff seemed unkind to you, what kind of problems were there??i tried to solve water problem in a while!!best regards valeria

hi, thank you for the review.we furnished night masks and ear plugs...and the we are in the very center of the city :)regards

Thanks Elena for your review, it was a bit difficult to understand us because you spoke mostly Japanese but it was very nice to have you hosted. Many guest lines expire every 50 minutes but I have also provided my own second one. I'm sorry you wrote that we didn't want you to come back, maybe to help you with the bags? during the check out we were very busy and I also explained to you the fastest way to the taxi pick up point. Nice to meet you.

grazieee megan!!!! torna a trovarci quando vuoi! valeria

Dear Mr Shewrkramani, we are very sorry that your experience was bad. i find it incredible that during a bad weather night you complained about the lifesaving alarm which is an electric device present in every space or home. you can turn it on and off if there is not electricity , especially with a bad weather like that night. you wanted to leave your apartment as your choice, so don't send us any refund requests from expedia or hotel.com best regards

thank you! we are glad that your toledo loft experience was good best regards

DEAR Ms Peterson, thank you for your review but i think you are in error. you reserve for a superior that is a small and you receive a small that is the only one that not have view in via toledo. you never talk with me about it. if you desire a view in the city you had to reserve a loft executive or junior suite; from expedia there are all photos. every day i met you and your husband , i am always at the reception. i remember very well. about the time to find toledo loft...i am sorry but you went to the other staircase of the building despite my instuctions on the phone. thank you for appreciated our SUPERIOR LOFT. Valeria