Hotell med pool i Navelim

"The stay at Heritage Village was great 😊 The staff is incredible, very helpful, polite and literally fulfilled all our needs. They take very good care of you. The property is overall very clean, spacious and great for family holidays. The beach is 200m away and is also very clean and huge. Overall an excellent experience and great value for the money. The sty was extremely comfortable and enjoyable. "

"Arrived to a room smelling strong of urine. Didn’t get a connected room until last day, despite being promised one upfront. The elevator didn’t work for 3 of 4 days when we stayed. The baby crib was a joke (looked homemade) and didn’t have a mattress. The canteen staff said that our nanny had to pick up the baby chair herself while holding the baby. Not enough baby chairs in the restaurant. The Ines they had was disgusting, full of black mold and looked like they had never been cleaned. Luggage boy and security tried to put us in a normal taxi despite us having prepaid for an airport drop off. Don’t provide any shade or beach chairs on the beach. Loud construction going on until 21:00 in the evening, even Saturday and Sunday. In summary, we didn’t enjoy our stay at all and we won’t be coming back."