Villor i Near West End

“xx”

“We arrived at 6:00 PM to check in, but our room was not ready—despite the official check-in time being 4:00 PM. We were not placed in a room until after 9:00 PM. To make matters worse, the pool water looked incredibly cloudy and lacked proper maintenance. Navigating the hotel was also highly frustrating; the surrounding area is under heavy construction, and there is no clear signage explaining how to enter the parking lot. Getting in and out of the property was incredibly confusing.”

“Great hotel! Would stay here again!”

“Breakfast”

“friendly staff.”

“The cabinet where the refrigerator is located was about off the hinges. The headboard was scratched up. Then a train comes through early in the morning and disturbs your sleep but that’s not the worse!!! We woke up to ANTS in the bed. I went to the front desk quickly and was asked was I eating in the room? Are you serious!! I will never stay at this hotel again”

“Property has been renovated, and the room was clean and fairly nice. Beds were comfortable. Elevators seem to be old - one was not working on check-in, and there were often lines to wait for elevators. Signs warned to limit elevator use to 5 passengers at once, so they must break down often. Biggest problem was thin walls and a large group of guests making noise from 3:30-6:30 AM. I could hear every word they said and all their loud laughter and slamming doors. The AC system can't be set to have...