Utsikt mot resorten

Recensioner av Mantra Nelson Bay

4.5 out of 5
Mantra Nelson Bay
1A Tomaree Street, Nelson Bay, NSW

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 631 av 1375 recensioner" "
8 - Bra i betyg. 549 av 1375 recensioner" "
6 - Okej i betyg. 143 av 1375 recensioner" "
4 - Dåligt i betyg. 35 av 1375 recensioner" "
2 - Väldigt dåligt i betyg. 17 av 1375 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,6/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

6/10 Okej

Katarina

Bodde här 1 natt i december 2019

10/10 Fantastiskt

Brett

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
The position in town is great to shops and restaurants
Bodde här 3 nätter i maj 2024

8/10 Bra

Suanne

Gillade: Renlighet
Bodde här 2 nätter i maj 2024

8/10 Bra

Bree

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Leanne 8 maj 2024
Thank you Bree! We'll hope to see you next time you need a Port Stephens recharge. Kind regards, Leanne

6/10 Okej

Annette

Gillade: Renlighet
Bodde här 3 nätter i april 2024
Svar från Leanne 8 maj 2024
Thank you Annette! We'll hope to welcome you again, and to tick all of the right boxes. Best wishes, Leanne

6/10 Okej

Fernanda

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Very nice resort , big and comfortable but unfortunately the apartment wasn’t very clean , bathroom had hair everywhere , toothpaste on cabinets ,dirty tails catering was also dirty . Not very happy this time .
Bodde här 3 nätter i april 2024
Svar från Leanne 8 maj 2024
Happy to see that we've ticked some boxes for you, Fernanda. Our sincere apologies for any short-fallings. Kind regards, Leanne

10/10 Fantastiskt

Andrew

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great place to stay
Bodde här 2 nätter i april 2024
Svar från Leanne 8 maj 2024
5/5- can't beat that! Thanks so much Andrew. Best wishes, Leanne

8/10 Bra

Amit

Gillade: Renlighet
Quiet & nice place. Close to the shops & water activities.
Bodde här 2 nätter i april 2024
Svar från Leanne 8 maj 2024
We love it here too! Thanks so much Amit. We'll hope to welcome you at another time soon. Kind regards, Leanne

10/10 Fantastiskt

Rajesh

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
everything was nice for our 2 nights stay with family - spacious apartment, secure parking, hot pool, walking distance to shops, kids friendly
Bodde här 2 nätter i april 2024
Svar från Leanne 23 apr. 2024
5/5- can't beat that! Thanks for your glowing review and for choosing Mantra Nelson Bay for your Port Stephens getaway. We'll hope to welcome you again. Kind regards, Leanne

10/10 Fantastiskt

Annette

Bodde här 3 nätter i april 2024
Svar från Leanne 8 maj 2024
Thanks so much Annette! Nothing pleases us more than happy guests. Visit again soon won't you? Kind regards, Leanne

4/10 Dåligt

Majid

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Nice And quite area but unfortunately the apartment but unfortunately the furniture is NOT in good conditions And some of them is broken especially the doors and it's fallen on my kids
Bodde här 2 nätter i april 2024
Svar från Leanne 16 apr. 2024
We're very glad that you enjoyed your time in beautiful Nelson Bay, Majid. Our maintenance team was waiting to repair the laundry door which came off it's runner in this instance, but we did not receive your return call to enter the unit. It was since been rectified. Kind regards, Leanne

10/10 Fantastiskt

Ranganagowda

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Property was clean and located close to city center
Bodde här 2 nätter i april 2024
Svar från Leanne 10 apr. 2024
Many thanks for sharing your positive experience Ranganagowda. We'll hope to welcome you again, Leanne

10/10 Fantastiskt

Blair

Bodde här 2 nätter i april 2024
Svar från Leanne 8 maj 2024
It was our pleasure to be your host Blair! Thanks for choosing to stay for us and for the 5/5. Kind regards, Leanne

10/10 Fantastiskt

Troy

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Favourite place to stay in Nelson!
Bodde här 2 nätter i mars 2024
Svar från Leanne 10 apr. 2024
We love having you stay Troy! Thanks for the 5/5. Visit again soon won't you? Best wishes, Leanne

10/10 Fantastiskt

Krsta

Reste i grupp
Very nice clean and friendly staff
Bodde här 7 nätter i mars 2024
Svar från Leanne 25 mars 2024
Thank you for sharing your positive experience with us Krsta. We greatly appreciate it! With best wishes, Leanne

2/10 Väldigt dåligt

santosh

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
1. Tiny 2. Air conditioning in one corner and not reachable to all area. 3. Toilet had no exhaust fan. 4. one of the room remote for fan and light was not working. 5. Overall worst experience so far.
Bodde här 2 nätter i mars 2024
Svar från Leanne 15 mars 2024
So very sorry to hear that you didn't love your stay with us Santosh. Our standard 2 bedroom apartments are 71m2, so we wouldn't describe them as tiny. Our penthouses are 145m2 if extra space and ducted air is a priority. We would love to have the opportunity to welcome you again, and to see you leave having had a fantastic experience. Kind regards, Leanne

8/10 Bra

Kay

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Good position and had everything that we needed but the apartment was just a bit bland and tired looking. With a quick update this place would be so much more inviting
Bodde här 2 nätter i februari 2024
Svar från Leanne 19 feb. 2024
Thanks for choosing to stay with us Kay, and for sharing your experience. We greatly appreciate your custom and your review, and will hope to welcome you at another time. Kind regards, Leanne

8/10 Bra

Anna

Reste med familjen
Gillade: Renlighet och bekvämligheter
Had a decent stay at Mantra in Nelson Bay. Like other reviews have said, the property is dated and could use some upgrades inside the rooms, but it was decent enough and very clean. Good location, close to shops, cafes and restaurants. Pool area does get quite busy with nice weather and it can get loud but overall happy with our experience.
Bodde här 3 nätter i januari 2024
Svar från Leanne 7 feb. 2024
Thanks for choosing to stay with us at Mantra Nelson Bay Anna. Thank you for taking the time to share your feedback too, we'll hope to welcome you at another time soon. Kind regards, Leanne

10/10 Fantastiskt

Mary

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från Leanne 23 feb. 2024
5/5! Thanks so much Mary! Kind regards, Leanne

6/10 Okej

jodie

Bodde här 4 nätter i januari 2024
Svar från Leanne 23 feb. 2024
Thanks for spending your summer break with us Jodie! Best wishes, Leanne

8/10 Bra

Soo jin

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Good facilities but the rooms seemed to be quite dated.
Bodde här 2 nätter i januari 2024
Svar från Leanne 7 feb. 2024
Pleased to hear that you had a good time Soo Jin. Visit again soon! Kind regards, Leanne

10/10 Fantastiskt

Lin

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Leanne 23 feb. 2024
Delighted to see that we ticked all of the right boxes for your Port Stephens getaway Lin. We'll hope to welcome you at another time, Leanne

8/10 Bra

Ammar

Gillade: Boendets skick och faciliteter
Bodde här 5 nätter i december 2023
Svar från Leanne 23 feb. 2024
Thanks for choosing to stay with us Ammar. Kind regards, Leanne

8/10 Bra

Andrew

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Daniel

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I really liked the size of our unit and the fact that everything was within walking distance. Friendly staff too.
Bodde här 6 nätter i december 2023

2/10 Väldigt dåligt

Sarah

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i november 2023
Svar från Leanne 1 dec. 2023
Very sorry to see that your stay didn't meet nor exceed expectations Sarah. We have addressed the issues as noted on another online platform. Kind regards, Leanne

8/10 Bra

Renee

Reste med familjen
Gillade: Bekvämligheter
Easy walking distance to shops, restaurants etc. Pool and BBQ area was fantastic.
Bodde här 4 nätter i november 2023
Svar från Leanne 24 nov. 2023
Thanks so much Renee! We loved having you here with us. Kind regards, Leanne

10/10 Fantastiskt

Sam

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I like the pool
Bodde här 2 nätter i november 2023
Svar från Leanne 10 nov. 2023
Thanks for choosing to stay -and swim- with us Sam! We'll hope to welcome you again soon. Kind regards, Leanne

6/10 Okej

Kirrel

Reste i grupp
Huge 3 bed apartment, great layout. In need of some general maintenance and the balcony needs a good clean! Even clearing all the leaves would have made a big difference. Lots of aging items inside, some updates definitely needed. Still had a great stay.
Bodde här 2 nätter i oktober 2023
Svar från Leanne 27 okt. 2023
Thanks for your feedback Kirrel. It was our pleasure to be your host and we will hope to welcome you at another time soon. Kind regards, Leanne

8/10 Bra

Bryan

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Very clean, comfortable and well furnished
Bodde här 2 nätter i oktober 2023
Svar från Leanne 25 okt. 2023
Much appreciation Bryan! We're delighted that we ticked all of the right boxes for you. Kind regards, Leanne

10/10 Fantastiskt

Leonie

Reste med sin partner
Close to town, shops walking distance, quiet.
Bodde här 2 nätter i oktober 2023
Svar från Leanne 25 okt. 2023
Can't beat 5/5- thanks so much Leonie! Visit again soon won't you? Kind regards, Leanne

10/10 Fantastiskt

Vahan

Bodde här 1 natt i oktober 2023
Svar från Leanne 13 nov. 2023
Fabulous to hear- thanks so much Vahan! Kind regards, Leanne

10/10 Fantastiskt

Kylie

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Fantastic place to stay, so much to do. Friendly staff & the apartment was comfy and well appointed. Will definitely stay again!
Bodde här 5 nätter i oktober 2023
Svar från Leanne 9 okt. 2023
Truly fabulous to hear- thank you Kylie for choosing to stay with us at Mantra Nelson Bay, and for taking the time to share your great experience. It will be our pleasure to welcome you again. Best wishes, Leanne

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great for family
Bodde här 4 nätter i september 2023
Svar från Leanne 5 okt. 2023
Fabulous to hear that you and your family enjoyed your time with us Michelle. Thanks for taking the time to share your great experience! Kind regards, Leanne

6/10 Okej

vivian

Reste med familjen
if stay for more than 1 day, we would need to wash our towel for tomorrow use. no one clean the aprtment and we also do our own rubbish clean during our stay.
Bodde här 3 nätter i september 2023
Svar från Leanne 29 sep. 2023
Thanks for choosing to stay with us Vivian. We operate as self-contained apartments- like a home away from home. Guests do have a mid-week clean if staying for 7 nights or more. Kind regards, Leanne

10/10 Fantastiskt

Virginia

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Well organised
Bodde här 3 nätter i september 2023
Svar från Leanne 29 sep. 2023
Many thanks Virginia. We'll hope to welcome you again, Leanne

8/10 Bra

Dianne

Bodde här 1 natt i september 2023
Svar från Leanne 29 sep. 2023
Great to see that we ticked lots of the right boxes for you Dianne. Kind regards, Leanne

8/10 Bra

LANHU

Reste med familj och småbarn, Reste med familjen
Gillade: Boendets skick och faciliteter
I would say just OK, cleanness is not good, toilet & shower was not cleaned. Also ants in bed. Staffs are nice, location is good and quiet. Beautiful court yard and swimming pool, parking is easy. Facility is OK. I think they need to find better cleaner.
Bodde här 2 nätter i augusti 2023
Svar från Leanne 29 sep. 2023
Thanks for taking the time to share your experience Lanhu. The housekeeping team takes great pride in their work and will be disappointed that they fell short of expectations for you. Happy to hear that you enjoyed the pool and our location in beautiful Nelson Bay. Kind regards, Leanne

6/10 Okej

Melanie

Gillade inte: Renlighet
I had to clean the bathrooms They needed a good deep clean
Bodde här 5 nätter i september 2023
Svar från Leanne 22 sep. 2023
Again, our sincere apologies for the oversight in cleaning on your arrival Melanie. We do hope that you enjoyed the rest of your stay with us. We'll hope to welcome you at another time, and to tick all of the boxes then!! Best wishes, Leanne

10/10 Fantastiskt

sam

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The Mantra was only a few minutes walk from the town centre, Marina and supermarket. Undercover reserved secure parking and lift access were great. The 3 bedroom 2 bathroom apartment was very spacious and had everything we needed for a large family. Pool was clean and well sized. Staff were accommodating and friendly. Will stay here again, highly recommended.
Bodde här 2 nätter i september 2023
Svar från Leanne 22 sep. 2023
Thanks so much Sam! We love our Mantra Nelson Bay families and are delighted to hear that you enjoyed your stay with us. It will be our pleasure to welcome you again, Leanne

10/10 Fantastiskt

Ebony

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Rooms were beautiful pool was lovely parking was awesome would highly recommend. My kids wanted to stay forever lol
Bodde här 2 nätter i september 2023
Svar från Leanne 11 sep. 2023
Thanks for taking the time to share your fabulous experience Ebony! Bring the kids back again soon, won't you? Kind regards, Leanne

10/10 Fantastiskt

Rachel

Bodde här 2 nätter i september 2023
Svar från Leanne 29 sep. 2023
10/10-many thanks Rachel! Visit again soon won't you? Best wishes, Leanne

8/10 Bra

Wendy

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Well positioned with everything needed for a great holiday
Bodde här 2 nätter i augusti 2023
Svar från Leanne 31 aug. 2023
Delighted to hear, thanks so much Wendy!!

10/10 Fantastiskt

Salesh

Bodde här 2 nätter i augusti 2023
Svar från Leanne 11 sep. 2023
Nothing pleases us more than ticking all of the right boxes! Thanks so much Salesh, Leanne

10/10 Fantastiskt

Jung No

Bodde här 3 nätter i augusti 2023
Svar från Leanne 11 sep. 2023
5/5- thanks so much Jung!

6/10 Okej

Raelene

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
The beds were really uncomfortable and you could smell the rubbish bins in the apartment
Bodde här 4 nätter i augusti 2023
Svar från Leanne 21 aug. 2023
Thanks for taking the time to share your thoughts Raelene. We really appreciate it. We'll investigate the beds, thank you. The garbage bins are located in the basements for guest convenience. Don't ever hesitate to contact our friendly team with any queries, we're here to help and your comfort is our priority. Best wishes, Leanne

6/10 Okej

Michael

Gillade: Renlighet
Bodde här 3 nätter i augusti 2023
Svar från Leanne 14 aug. 2023
Thanks for taking the time to review your stay Michael. We'll hope to welcome you at another time. Best wishes, Leanne

10/10 Fantastiskt

Scott

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Stayed here for over 2 weeks. Great property. Very convenient. Can walk everywhere in Nelson Bay. Many local coffee shops, restaurants, and small businesses nearby. Woolworth's supermarket is new and modern. The front staff are super friendly and very welcoming. Rooms are spacious and fully equipped. Staying for that long, it is nice to have space and also your own laundry facilities in-room. Pool and spa are great, and designated undercover parking is available. Overall a great stay.
Bodde här 17 nätter i juli 2023
Svar från Leanne 11 aug. 2023
Just fabulous to hear, thanks so much Scott! We'll hope to welcome you at another time. Best wishes, Leanne

6/10 Okej

tapash

Reste med familjen
Gillade: Renlighet
Parking and bathrooms needs serious attention Plumbing’s are leaking from many places basement parking area and I believe these are sewerage piping , Accomodation in one building and parking in another building?
Bodde här 2 nätter i juli 2023
Svar från Leanne 1 aug. 2023
We appreciate you taking the time to review your stay Tapash. Parking is complimentary and as per strata allocation, we are unable to change this- being without charge is a bonus though. We can assure readers that there is no sewerage leaking from any pipes.Kind regards, Leanne

10/10 Fantastiskt

Vincene

Gillade: Renlighet
Bodde här 2 nätter i juli 2023
Svar från Leanne 6 sep. 2023
We LOVE ticking all the right boxes for our guests- thanks so much Vincene! Kind regards, Leanne