Exteriör

Recensioner av Best Western Bayou Inn

2.5 out of 5
Best Western Bayou Inn
9008 Westbank Expy, Westwego, LA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 418 av 1001 recensioner" "
8 - Bra i betyg. 303 av 1001 recensioner" "
6 - Okej i betyg. 125 av 1001 recensioner" "
4 - Dåligt i betyg. 74 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 81 av 1001 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Police
The hotel itself was ok but when we arrived there were two junkies making trouble at the motel and the porter had to call the police. But when the police was gone the junkies was back. The next morning they were gone but it was not the best way to greet new arrivals.
Bodde här 3 nätter i september 2023
Svar från Sophia CSR 28 sep. 2023
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your rating. However, we apologize for the inconvenience faced by you. Hope to see you again soon!

6/10 Okej

Helene

Gillade: Rummets bekvämlighet
Rummet var ok. Incheckningen var lite krånglig då personen i receptionen först inte ville acceptera passet som id och heller inte förstod att i Sverige har vi inte någon zip-code.
Bodde här 1 natt i september 2018
Svar från JR 21 nov. 2018
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Bra

Samuel

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It s a convenience place for the people want to play golf at the TPC
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Brett

Great location to get to the golf tournament.
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 30 apr. 2024
Hi Brett,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Fantastiskt

Tabitha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk staff was extremely understanding and helpful!
Bodde här 1 natt i april 2024
Svar från Sophia CSR 26 apr. 2024
Hi Tabitha,Thrilled to hear that you had such a positive experience with our front desk staff! Providing exceptional service and assistance to our guests is a top priority for us, and delighted that our team could exceed your expectations. Your kind words will be shared with our staff, and we look forward to welcoming you back for another great stay in the future!

2/10 Väldigt dåligt

David

Affärsresenär, Reste med sin partner
Dirty sheets
Bodde här 1 natt i april 2024
Svar från Sophia CSR 26 apr. 2024
Hi David,We apologize for the inconvenience faced by you regarding the dirty sheets. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better in the future.

8/10 Bra

Mary

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
This property was fine because it was close to the venue. It was small but suited our needs
Bodde här 1 natt i april 2024
Svar från Sophia CSR 18 apr. 2024
Hi Mary,Glad to hear that our property met your needs during your visit, especially given its proximity to the venue. While we may be smaller in size, we strive to provide a comfortable and convenient experience for all our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future!

8/10 Bra

Erica

Reste med familjen
Gillade inte: Boendets skick och faciliteter
I really liked how close it was to the Alario center we played at. It was conveniently close. The only thing that I was not to happy about was our sink drain wasn’t working correctly and our toilet seat was broken. We had to get up and go to an early morning volleyball tournament so by the time we got back up the hotel on Saturday, maintenance was gone we were told. I did inform the staff up front and was hoping to get a small discount but all I was told was “Thanks, I’ll notate that.” I think for the price we paid that some type of discount should have been applied. Also the sheets were a little dirty. Maybe one suggestion moving forward, is leaving a couple of toilet paper rolls instead of one. We had to ask the front desk 2x for toilet paper. Good location like I had mentioned above for our tournament. Thanks again.
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 8 apr. 2024
Hi Erica,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Fantastiskt

pablo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 8 apr. 2024
Hi Pablo,Thank you for your kind words! We are glad you enjoyed your time at our hotel. Providing a pleasant experience for our guests is important to us, and we appreciate your feedback. We hope to have the opportunity to welcome you back again soon!

10/10 Fantastiskt

Kame

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was great
Bodde här 2 nätter i april 2024
Svar från Sophia CSR 8 apr. 2024
Hi Kame,Thrilled to hear that you had a great experience during your stay with us! Providing excellent service and a comfortable environment for our guests is our top priority, and delighted that we were able to meet your expectations. Thank you for choosing our hotel, and we look forward to welcoming you back again in the future!

8/10 Bra

Natalie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Sophia CSR 28 mars 2024
Hi Natalie,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your rating and hope to see you again to deliver you a 5-star experience.

8/10 Bra

Sonya

Gillade: Renlighet och personal och service
I like the friendly staff. Particularly Debra. She made me feel comfortable and welcomed.
Bodde här 3 nätter i mars 2024
Svar från Sophia CSR 19 mars 2024
Hi Sonya,Thank you so much for the lovely review about your stay with us at our property. We are delighted to know that you had a fantastic experience and cannot wait to host you again soon!

10/10 Fantastiskt

Leah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Sophia CSR 14 mars 2024
Hi Leah,Thank you so much for the wonderful 5-star review about your recent stay. We are delighted to know that you had an awesome stay. Hope to see you very soon!

10/10 Fantastiskt

Leah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was exceptional. They were very kind, helpful and knowledgeable about the area. Breakfast was the perfect start to the day with hot and cold options. Again the staff kept everything well stocked, clean, delicious and with a smile. The grounds were clean with plenty of parking. Rooms were clean and made up each day upon request. I would definately book here again. Thank you for a great visit.
Svar från Sophia CSR 13 mars 2024
Hi Leah,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times in the future.

10/10 Fantastiskt

Kyle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to the venue.
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 28 feb. 2024
Hi Kyle,Thank you for sharing your feedback! We're glad to hear that our hotel's proximity to the venue was convenient for you. Providing a location that meets our guests' needs is important to us, and delighted that our proximity enhanced your experience. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!

6/10 Okej

Michelle, Las Vegas

The noise. The staff was too loud, I heard them through my whole stay.
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 21 feb. 2024
Hi Michelle,Our team strives to maintain a peaceful environment for all guests, and we regret that we fell short of this during your visit. We will address this issue with our staff to ensure that noise levels are kept to a minimum in the future. Your feedback is valuable to us, and we appreciate your understanding.

6/10 Okej

Brandyn

Gillade: Renlighet och personal och service
Not bad for the price but our biggest issue was the shower only had cold water.
Bodde här 3 nätter i februari 2024
Svar från Sophia CSR 16 feb. 2024
Hi Brandyn,We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Fantastiskt

Pierre

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love it!
Bodde här 3 nätter i februari 2024
Svar från Sophia CSR 16 feb. 2024
Hi Pierre,Thank you for an excellent 5-star review. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

2/10 Väldigt dåligt

Jaida

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
When we first arrived, we noticed that the sheets and thin blanket on the bed were visibly soiled. We asked for replacements, and those were dirty as well. Ended up going to Walmart and purchasing sheets and a comforter for our stay to feel comfortable. Hotel was nice and quiet but lots of broken items in the room, i.e. work desk and mini fridge. The hotel also has a roach problem as we saw a number of them during our stay. I would give this place 0 stars if I could. Just pay the extra money and go somewhere else!!
Bodde här 3 nätter i februari 2024
Svar från Sophia CSR 21 feb. 2024
Hi Jaida,We regret for your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 Bra

sangmok

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 16 feb. 2024
Hi Sangmok,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 Fantastiskt

Mateen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 14 feb. 2024
Hi Mateen,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Bra

Semone

Reste med familjen, Reste med sin partner
The hotel had a musty smell and there’s no stairs. That was a strike against it. Having to lug luggage up fflights of stairs is horrible.
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 11 feb. 2024
Hi Semone,We sincerely regret your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 Fantastiskt

Ron

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 3 feb. 2024
Hi Ron,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Fantastiskt

Baby

Affärsresenär
Bodde här 3 nätter i januari 2024
Svar från Sophia CSR 31 jan. 2024
Hi Baby,Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

6/10 Okej

Chandra D

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 31 jan. 2024
Hi Chandra,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.

6/10 Okej

Melissa

Reste med familjen
Over charge fixed
We were over charged for the last day, but the lady at the desk worked with us to fix it.
Bodde här 4 nätter i januari 2024
Svar från Sophia CSR 28 jan. 2024
Hi Melissa,It's great to hear that the lady at the desk was able to work with you to resolve the situation. Providing excellent customer service, even in the face of challenges, is important to us, and glad that the issue was promptly addressed. We hope to have the opportunity to host you again in the future.

10/10 Fantastiskt

Robin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Sophia CSR 28 jan. 2024
Hi Robin,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

6/10 Okej

Sheryl

Gillade: Renlighet
Gillade inte: Bekvämligheter
Bodde här 1 natt i januari 2024
Svar från Sophia CSR 21 jan. 2024
Hi Sheryl,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

6/10 Okej

Joshua

Bodde här 4 nätter i januari 2024
Svar från Sophia CSR 18 jan. 2024
Hi Joshua,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Fantastiskt

Eric

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not luxury but you feel comfortable
This is the best hotel on the West Bank in my opinion
Bodde här 3 nätter i januari 2024
Svar från Sophia CSR 17 jan. 2024
Hi Eric,Thank you for taking the time to share your thoughts on your recent stay. We're glad to hear that while our hotel may not be classified as luxury, you found it comfortable and to your liking. Your opinion that we're the best hotel on the West Bank is truly appreciated. Providing a comfortable and positive experience for our guests is our top priority. We look forward to welcoming you back for another comfortable stay in the future.

10/10 Fantastiskt

Justin

Bodde här 2 nätter i januari 2024
Svar från Sophia CSR 31 jan. 2024
Hi Justin,It is heart-warming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Fantastiskt

Natalie

Bodde här 2 nätter i januari 2024
Svar från Sophia CSR 28 jan. 2024
Hi Natalie,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Fantastiskt

Kenneth

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Sophia CSR 10 jan. 2024
Hi Kenneth,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Fantastiskt

Vonni

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel
Bodde här 2 nätter i december 2023
Svar från Sophia CSR 10 jan. 2024
Hi Vonni,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

6/10 Okej

Ana Alise

Reste i grupp
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Small vacation
The staff were very friendly, but the room didn't have hot water and the sink was backed up.
Bodde här 1 natt i december 2023
Svar från Sophia CSR 11 jan. 2024
Hi Ana,Thank you for bringing these issues to our attention, and we sincerely apologize for the inconvenience you experienced with the lack of hot water and the backed-up sink in your room. Your feedback is valuable, and we are addressing these issues promptly to ensure improvements. We appreciate your understanding and patience during your stay.

6/10 Okej

Carley

Reste med familjen
Gillade: Personal och service
All of the hotel employees I spoke with were very kind. My only real complaint about the hotel is that you can hear EVERYTHING from the neighbors on both sides & above you if you’re on the low level. It’s like the walls are made of tissue paper. I wouldn’t stay here again just because of that.
Bodde här 1 natt i december 2023
Svar från Sophia CSR 11 jan. 2024
Hi Carley,We appreciate your kind words about our staff's kindness. However, we sincerely apologize for the noise disturbances you experienced during your stay. Your comfort is important to us, and we regret that the soundproofing fell short of your expectations. We understand the impact this had on your overall experience, and we appreciate your honesty. Your feedback will be shared with our team as we continually strive to make improvements. We hope to have the opportunity to regain your trust in the future.

10/10 Fantastiskt

Kenneth

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2023
Svar från Sophia CSR 1 jan. 2024
Hi Kenneth,Thank you so much for the wonderful 10-star review about your recent stay. We are delighted to know that you had an awesome stay. Hope to see you very soon!

10/10 Fantastiskt

Farah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean
Bodde här 1 natt i december 2023
Svar från Sophia CSR 1 jan. 2024
Hi Farah,Thank you for your awesome review! We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our clean room. We hope your next visit will be even more pleasant than the previous one.

8/10 Bra

Josh

Affärsresenär
Gillade: Personal och service
Good staff, could hear a lot of noise through walls
Bodde här 1 natt i december 2023
Svar från Sophia CSR 21 dec. 2023
Hi Josh,Thank you for taking the time to share your feedback with us! We are glad to know that you liked our friendly staff. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and neat. Bed had a creaky spring but comfortable and i had a good noghts sleep. Would stay again no problem!
Bodde här 1 natt i december 2023
Svar från Sophia CSR 20 dec. 2023
Dear Guest,Glad to hear that you found our accommodations clean and neat and that you had a comfortable night's sleep despite the creaky spring in the bed. We appreciate your understanding and are pleased to know that it didn't significantly impact your overall experience. It would be our pleasure to welcome you back for another stay in the future.

10/10 Fantastiskt

Kenneth

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2023
Svar från Sophia CSR 17 dec. 2023
Hi Kenneth,Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Fantastiskt

Latasha

Bodde här 1 natt i december 2023
Svar från Sophia CSR 10 jan. 2024
Hi Latasha,Our team was delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels.

8/10 Bra

Bertha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It's one of my favorite last minute options. A place where I know we're safe.
Bodde här 1 natt i december 2023
Svar från Sophia CSR 17 dec. 2023
Hi Bertha,We are honoured to be your go-to last-minute option and grateful for your trust in us. Ensuring a safe and secure environment for our guests is of utmost importance to us, and we are delighted to be a place where you feel at ease. Your continued loyalty means the world to us, and we look forward to providing you with many more safe and enjoyable stays in the future.

10/10 Fantastiskt

ELIYAHU

Gillade: Bekvämligheter
Bodde här 3 nätter i december 2023
Svar från Sophia CSR 14 dec. 2023
Hi Eliyahu,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Fantastiskt

Robin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Sophia CSR 11 dec. 2023
Hi Robin,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 Okej

Donald J Scioneaux Jr

Reste med familjen
Sad
Shower was pathetic. hotel felt dirty overall Breakfast cook/server coughing like she wasn’t worried. What got me the most was this property was barely occupied however we were charged a high rate. We decided to just drive home instead of staying the second night.
Bodde här 2 nätter i december 2023
Svar från Sophia CSR 14 dec. 2023
Hi Donald,We sincerely regret your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 Bra

Fabian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Sophia CSR 13 feb. 2024
Hi Fabian,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Fantastiskt

Frederick

Svar från Sophia CSR 7 feb. 2024
Hi Frederick,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Sophia CSR 7 dec. 2023
Hi Jessica,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Bra

Angela

Reste med sin partner
Gillade: Renlighet
I like the staff and everything was near the property. Linens and towels were not cleaned and found cigarette butt behind nightstand
Bodde här 2 nätter i november 2023
Svar från Sophia CSR 28 nov. 2023
Hi Angela,We are happy that you liked our friendly staff and convenient location. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.