Dear Percefones,Thank you for telling us about your recent visit at RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. I was happy to read that our comfortable hotel met your needs. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and our team look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear Sonja,Thank you for your review following your stay at Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the room and the tub was not clean, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

Hello Shafiqur,Thank you for choosing to stay at our RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. I appreciate your 1/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Eric,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. I'm so glad we earned your 4/5 score. At Red Roof, we are very happy to read that our hotel is nice to stay at. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Renee, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Deon. The team at our Red Roof Inn PLUS+ Newark Liberty Airport - Carteret was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that you liked our prices, it was displeasing to read that this was the impression left with you. You stated that the dirty hallway and the small room, along with your other concerns hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Hello Darshan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Alexis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Bianca, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issue highlighted with the floors along with the other issue mentioned. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Jessica, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the foul odor you described, the noise disturbances caused along with the other issues mentioned. I have shared your feedback with upper management to ensure your satisfaction. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Tiffany, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. Please accept our most sincere apologies for the towels. Relative to our hotel's upkeep, know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Rajinder, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret and I are delighted to see your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hi Monseline,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. Please accept our most sincere apologies for the concerns you described regarding the smell and cleanliness of the room you were assigned. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

I want to thank you Alberto, for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Ernest,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Adi,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 5/5 score following your stay. I am happy to read that you found our staff to be nice and respectful. Positive feedback like yours is always welcome as our hotel try to improve our guest experiences. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Ebony, Thank you for taking the time to complete our guest survey. Myself and the staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with clean rooms and all the comforts of home, so I am disappointed to see that was not achieved for you. We value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Thank you for your 5/5 rating of our RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET, Barbara. We are happy to see that you had a good stay with us. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Jet,Thank you for your 3/5 scoring of our RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. It's great to see that you were pleased with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Christine, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 5/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hey Scott,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. Red Roof sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with how limited our housekeeping service is, the appearance of our property, along with other highlighted concerns. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Johana,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. It's saddening to hear that our limited housekeeping service hindered your stay. Please know that you can always speak with the front desk about additional housekeeping service. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hey Ahmed,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR. Red Roof value you as our guest and welcome your 4/5 score. I'm sorry to hear that you weren't able to utilize our vending machine. We hope that on your next visit you'll have the required currency in order to utilize the machine. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Thank you, Ruth, for telling us about your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. I regret to discover that you weren’t thoroughly impressed with us, prompting your 1/5 score. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Adi,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the excellent service. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Andrii,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Maria, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear David, We appreciate your review following your recent experience at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the affordability of your room. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

Dear Regina,Thank you for your review following your stay at Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the uncomfortable bed, the housekeeping in the hallway and the other listed issues hindered your stay, which was saddening to read.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks,Red Roof Management

Thank you for taking a moment to leave a review, Kenneth. The staff and I at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Franklin. The staff and I at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret appreciate your 5/5 score following your stay. I am thrilled that everything was fine during your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Gracias por tomarte un momento para dejar una reseña, Luis. El personal y yo del Red Roof Inn PLUS+ Newark Liberty Airport - Carteret nos sentimos decepcionados al ver su puntuación de 1/5 después de su estancia. Tras las investigaciones, veo dónde se devolvió su depósito a la tarjeta desde la que se cargó el 12 de febrero. Espere entre 7 y 14 días para que se refleje en su cuenta. Si necesita más ayuda, comuníquese directamente con la propiedad.Gracias por compartir sus inquietudes y sería un placer brindarle mejores alojamientos en cualquiera de las ubicaciones de nuestra marca en el futuro.Con gracias,Red Roof Management

Hello Natasha, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Eric, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. We sincerely appreciate your comments and are happy to hear you had a great experience with us, resulting in your 5/5 score. However, I do apologize for the noise disturbances caused by the dogs. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

Dear Scaria,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. It's truly disheartening to read that your room was not available upon arrival. We strive to provide guests with all the comforts of home, so I am disappointed to see we fell short with you. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Walter,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean state of the first room given, encounter with holes in the towels, loud noise disturbances and the other issues that hindered your stay. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Our front desk team will be reminded to address noise complaints promptly in the future. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. Have a great day.Sincerely, Red Roof Management

Hello Taha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Hi Luz,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. Please note that your feedback is appreciated and will be taken into consideration. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Dear Steven, We at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. It was good to read you were pleased with your stay. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words. The staff and I would love to provide you with another nice stay in the future. Sincerely, Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. Sen, I am happy to read that you had a great encounter with us and we truly appreciate your comments about you found your stay to be good. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Sen, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

Obrigado por reservar um tempo para escrever sobre a experiência no RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. Julio, fico feliz em saber que você teve um ótimo encontro conosco e realmente apreciamos seus gentis comentários sobre sua ótima experiência em nosso hotel. Seu feedback irá encorajar todos os nossos funcionários enquanto nos esforçamos para melhorar continuamente a qualidade de nossos serviços e fornecer aos nossos hóspedes todos os confortos de casa. Compartilhei seus comentários com o restante de nossa equipe.Agradecemos sua preferência, Julio, e mal podemos esperar para vê-lo de volta ao Red Roof em breve, onde poderemos continuar a oferecer-lhe uma excelente estadia a um preço acessível!Sincerely,Red Roof Management

Dear Jovan,Thank you for taking the time to write a review of your stay at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. I am happy to hear that your stay was okay, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Hayden. The staff and I at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET were disappointed to see your 1/5 score following your stay. You indicated that you were unsatisfied with your experience. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Red Roof Management

Dear Kenneth,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 1/5 score. You indicated that you were unsatisfied with unclean sheets and tub with stains. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

Dear Jesus,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip! Sincerely, Chirell RediResponse Specialist

Hello Jose, I appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. I was saddened to read that your stay fell short of your expectations due to the insects you reported. I truly apologize for the impact this had on your stay and can assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist