Pensionat i Newcastle-Under-Lyme

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“I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process”

“Fruit bowls were usually empty on all five days I stayed. There was an odd smell from the food in general. Unsure why, perhaps cooking oil?”

“Very good experience.”

“The room was great. We stayed in 1A. Clean and spacious. Just needs a mirror in the room so you dont have to stand with bathroom door open when drying hair. Breakfast was yummy. Plenty of continental to choose from. Staff very courteous and professional. ”