Hotell nära Niseko Tokyu Grand HIRAFU

“Great breakfast. Clean room and facilities. Perfect location. ”

“Great”

“Väldigt fina lägenheter nära till allt, skidbackar, byn för att handla eller restaurangbesök. Otroligt bra service och bemötande från all personal som var tillmötesgående och gjorde vistelsen till något särskilt. Körde oss vid behov med boendets minibussar. Fin onsen med utomhusbad att avsluta dagen med.”

“El servicio James, a Thomas a Sharon fueron grandiosos ”

“The staff was incredibly helpful. They went out of their way to help arrange transport to and from the area when other resorts would not. I would stay here again for sure”

“This hotel is well located well maintained but you should forget Japanese hospitality. One of the most arrogant attitude i have ever experienced in any hotel. Check in lady was the worst then shift manager lady was no help. ”

“Great staff! Knowledgeable and friendly ”

“Great place and good location. Note - there is NO hot tub as shown in advertisements ”

“Really nice, super friendly.”

“We have visited Niseko several times and have always appreciated the high standard of hospitality in Japan. Unfortunately, this stay was the most disappointing service experience we have had so far. We arrived around midnight to check in, and there was only one front desk staff member on duty. From the beginning, his attitude felt quite unfriendly and unwelcoming. There was no greeting, and when I asked if we could check in, he immediately asked for everyone’s passports in a rather abrupt...

“Okej utsikt, bra fresh frukost ”

“This is a nice but a little bit fading hotel. Very good location ski in/out. Nice onsen with outdoor pool. Very good breakfast but only untul 9:30. Biggest drawback is that all rooms are smoking rooms and they are smelling.”

“Estupendo departamento cerca de Kutchan, muy completo, cómodo y central a las pistas de ski. La gente de Trailside apartments es muy amable, siempre atenta y realmente me ayudaron mucho con mi reserva y cambios a esta, que ellos mismos gestionaron con Expedia.”

“The location was great. The place was a bit dated but had a decent layout and was clean but had a musty smell especially downstairs. Otherwise the place had everything we needed and we enjoyed our stay in Niseko. ”