Pensionat för Norfolk

“Poor maintenance of the property ”

“A lovely and friendly hotel. My room was great with a very comfortable bed. Breakfast (full english) was great, with all elements cooked to perfection. I stayed a couple of nights to go to Yarmouth races. Only a few minutes drive away and if the weather was better, I would have walked. It's about a 40 minutes walk, along the sea front then a few minutes inland. Or 20 minutes walk the other way and you're into the heart of Yarmouth. So the hotel is convenient, whatever you're looking for.”

“A very warm welcome, clean and comfortable room and a delicious breakfast. Many thanks.”

“Hotel staff was very helpful and friendly.”

“The staff were very friendly and welcoming and our room was clean and comfortable.”

“We stayed one night last weekend, we had to be moved because the toilet flush didn't work but fortunately that wasn't a problem. The bed was very comfortable and the rooms are far enough away from the bar so as to be quiet. Our only small criticism of room 3 is that it's in the eaves and the shower screen is fixed so it is almost impossible to turn on the bath tap without actually getting in the bath! A silly design fault. The location on the river is lovely and it was good to have a drink...

“We were given room 4, apparently it has an Infamous reputation as the lad who looks after the hotel called a few hours before check-in to ask if we wanted to find alternative accommodation due to the amount of complaints they have about this room. Unfortunately Hotels.com were not especially helpful in changing our booking and we were about to set off so opted to just keep the room. It is at the top of the hotel, 4 flight of stairs up. There is no bathroom, you have to share the one on the 2nd...

“Friendly comfortable decent value nothing seemed to be any trouble Very nice”

“Room spacious, condiments & bedding dirty, shower head kept coming off, needed extra pillows, bed was really low and showed dirty marks on sheets etc, couldn’t get a breakfast, staff were rude when asked for more pillows etc and asking why questions. ”