Stugor i Norra Nevada

“Not at all what we expected when you see "by Best Western"! Then you think it's nicer than this. Better standard on the inside than what the outside shows. Thick and super soft towels. Comfortable beds. An iron, ironing board and microwave are available. On the downside, you can complain that there was no safety box or a place for opened suitcases. The carpet was very dirty. A staff member quite uninterested, and was in a great hurry back to his mobile phone after check-in. The other, an older...

“This was a clean property but the price was not honest. I would not stay here again. I purchased the night through Expedia. Expedia gave me a price which I paid online. When checking out, I was charged more money as a "hotel tax." The person at the counter told me Expedia had just done a hold and the real price, which was more, was what they charged me. I did not put any charges on my room. I accepted that, but was unhappy. I stayed at several other hotels on my trip and none of them...

“Very clean”

“Nothing good or bad.”

“Nice staff. We decided to leave early because of our long drive but their system wasn’t able to do it and said we had to contact Expedia instead which was inconvenient. The beds seemed very comfortable and the room had a nice view. The halls of the tower room we had needed more vacuuming. Interesting slot machines.”

“Was told at check in they can’t take reservations from Expedia. So they cancelled our reservation and said they would refund us but I’m doubtful. We had to book another room through another site and stayed anyways and it was horrible, dirty, they gave us a double bed instead of a queen, very noisy from room upstairs, dirrrtyyy shower with no amenities. Don’t do it!!”

“We were very disappointed that the Starbucks located in the casino was not open for business.”

“Clean rooms, friendly staff, worst pillows ever. Road noise was ridiculous.”

“Property was clean, room was not clean, especially the restrooms in the room. The showers should be scrubbed better, hairs left in the sink and showers, towels and toiletries should be restocked.”

“Eveeything was good”

“Was pleasantly surprised to find this SureStay and be as clean and comfortable as it is for the the price. As so far we stayed and more expensive hotels so far and have been disgusted so far at the previous 4. Recommend this place if passing through. ”

“I took only a banana & an apple for breakfast. Staff was very helpful. Room could use some updating. Parking was fine.”