Resorter i North Bonneville

“Stayed one night with family. Property is nice with pool, hot tubs & sauna. Wish temp. of pool is more warmer … cold ! Why we gave 3 stars is - most issue is staff shortages… ppl is not at front desk all the time. When calling there , nobody takes phone and message machine came out but never call back : ( We ordered to go breakfasts in the restaurant and had to wait more than 1 hr!! Facility is great but they need to improve staffing issue .”

“Very nice hotel. We were unable to book a massage but we used the mineral pools. Very relaxing. Went back to the room and our tv didn’t work. They were unable to fix. It wasn’t that important, we were tired and had our phones. The big disappointment was our dinner. The dining area and bar was nice but we were very disappointed with our meals. We opted to leave early and not to eat breakfast there. ”

“We never got to stay at the hotel. They called us in the way there and cancelled our weekend due to a ‘ room emergency’. Then we began a nightmare of calls trying to get our refund being bounced between Expedia who told us to call VBRO who would promptly tell us to call Expedia. What a nightmare! I’m still waiting for the hotel GM to return my calls. ”

“Did not try”