Spahotell i NovaWorld Phan Thiet Binh Thuan

“Language barrier had an impact in our stay. We booked for an overnight stay unfortunately we had an event that may last hours. At 3am, I told one of the staffs that we will extend our stay (using a google translator) for few hours, and we got an OKAY. Few minutes before 12 noon (check out time) I asked the front desk to confirm about the few hours extension upto 4pm so that we can rest but the front desk said, "you need to get out." I begged to reconsider and even asked for any room but the...

“Communication was lacking. Sent messages that were never answered. If my wife wasn’t Vietnamese I’m not sure we would have figured anything out at all. Kept plastic on the mattresses. Lack of towels. Just did not feel visitor friendly or inviting. Far walk from beach, no view. When I booked it said it came with tickets to NovaWorld/circus land/water park but it didn’t. House and neighborhood was nice. ”

“Personalen var lite okunniga problem redan vid incheckning, rumme”

“Fantastisk personal som alltid hjälper till och ser till att man får högsta servicenivå. ”

“The property owners were super friendly and attentive to whatever needs came up. I was very impressed with how much care and devotion they put into the property and the rooms. Thank you to both Mr. Viet and Ms. Sam. ”

“We stayed in Princess d'An Nam for 5 nights and came there at the end of the new year celebration, which was a bonus. From the start the staff made us feel welcome, from the reception to the bar/restaurant. The hotel is quite remote, but the view and surroundings are perfect! It's not much more to say than that the food, the staff and the hotel itself is perfect. We got exactly what we were hoping for, and we are planning to return (first hotel i have ever wanted to go back to) Bonus: The...