Inomhuspool, en säsongsöppen utomhuspool, parasoller och solstolar
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Recensioner av Wyndham Grand Novi Vinodolski Resort

3.5 out of 5
Wyndham Grand Novi Vinodolski Resort
Hrastic 15, Novi Vinodolski

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 21 av 97 recensioner" "
8 - Bra i betyg. 38 av 97 recensioner" "
6 - Okej i betyg. 20 av 97 recensioner" "
4 - Dåligt i betyg. 12 av 97 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 97 recensioner" "

6,8/10

Renlighet

7,0/10

Personal och service

6,8/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,2/10

Hållbarhet

Recensioner

4/10 Dåligt

Mikael

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Stort hotell som tyvärr börjar förfalla, mycket av delarna var avstängda och det märktes att pengar sparades in på underhåll
Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

RR

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt!
Super bra hotell. Men många poler och fin strand. Perfekt ställe att åka till med eller utan barn.
Bodde här 1 natt i juli 2023
Svar från Wyndham Novi Vinodolski 24 juli 2023
Dear RR,Thank you for your wonderful review. We are glad to see that you enjoyed your stay here at Wyndham Grand Novi VInodolski Resort and we hope you will visit us again soon.Best regards.

4/10 Dåligt

Erik

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2022
Svar från WGNR team 31 maj 2023
Dear Erik, Thank you for taking the time to leave us your comment that we really appreciate. We are sorry to read that you were not completely satisfied with your stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope we will welcome you again to our resort in the near future and offer you a better experience.Kind regards, WGNR team

8/10 Bra

arshad

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2020
Svar från Marwan Ragheb, General Manager 14 aug. 2020
Dear Arshad, Thank you for leaving your rating of your stay here with us at Wyndham Grand Novi Vinodolski Resort. We hope you will visit us again soon. Best regards,

4/10 Dåligt

Marie

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Åk inte hit, boka annat boende
Mycket slitet och nergånget Hotel. Smutsigt. Bara en restaurang utanför hotellet och förutom trevlig utsikt inget annat att se utan en bil tur. Pooler ok men det räcker inte i en annars sliten miljö. Mycket som inte var öppet tex pool baren som de gärna har foto på när de annonserar. 10 euro/ dygn att parkera. Wi fee av och till ofungerande vilket spec barnen tyckte var tråkigt. Utrustning i lägenheter undermålig.
Bodde här 4 nätter i augusti 2017

6/10 Okej

Morgan

Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
Slarv
I det stora hela var allt bra förutom att städerskan eller någon annan av personalen hade varit ivårt rum och sedan glömt att stänga dörren och låsa så det stod öppet hela dagen då vi var på utflykt. Vi klagade i på hotellet men fick inget gehör från dem angående detta. Så detta drar ner betyget från vår vistelse.
Bodde här 5 nätter i juli 2017

8/10 Bra

Jimmy, Hillerstorp

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
Tyvärr tycker jag inte hotellet lever upp till 5 stjärnor men vi bodde i lägenheten och inte i hotellbyggnaden Dålig städning var det Maten testade vi bara en gång och den var dyr och inte så bra. Det tog även slut och då fanns det inte mer Hade hoppat över maten på detta stället och istället tagit denna inne i stan där det var super trevligt eller i nån av restaurangerna utmed havspromenaden. Lucas blev vår favorit resturang !

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Christian, Borås

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Fint hotell med bristande städning på vårt rum
Ett väldigt stort hotell med massor av pooler och barer. Ligger fantastiskt på en sluttning precis vid havet, bra solstolar och lätt att komma i och ur via badkaj. Vi bokade sent och uppenbarligen lyckades inte administrationen på hotellet lösa det, vi hamnade utanför städlistan. Stora problem med städning och också svårt att få dit dem efter tillsägelse, tyvärr. Denna upplevelse sänker kraftigt betyget, MEN hade å andra sidan städningen fungerat så hade våra betyg höjts upp rejält. Vi blev kompenserade både av hotellchefen på plats, sedan också av Hotels.com. Luna på Hotels.com, stort TACK, du såg och kände vår frustation utifrån vår beskrivning - bra ordnat! Vi kommer definitivt boka med Hotels.com i framtiden också, härligt med företag som tar ansvar. Ibland kan små fel och saker hända, livet går vidare ändå.

8/10 Bra

Tina, Sweden

Gillade: Renlighet och personal och service
we had a nice stay but..
the apartment was clean when we arrived. but they didn´t clean it during our stay. we have to ask for towels, and they didn´t change sheets.. The fully equiped kitchen was about 2 forks,4 knives, 3 glasses, 4 plates.. but lot´s of pots!

8/10 Bra

jonas, stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel with many pools
Nice hotel with nice facilities. My kid loved the childrens pool area.

8/10 Bra

Bruno, Helsingborg

Gillade: Renlighet och rummets bekvämlighet
Det saknades supermakt och kanske ett bageri. Det var ganska så begränsat med matställen. Mest bara buffé. Och det är inte för alla. Sen hade dom problem vid incheckning, vi stod i kö i 1,5timme plus att det är för sen incheckning (16.00) Annats var vi supernöjda. Jättefint område. Rena och fina pooler. Mycket trevlig personal.

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet

4/10 Dåligt

Eldar

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Unfortunately, our stay at this “5 star” resort was less than ideal. We were disappointed the second we stepped inside. As you walk around the property, you can see that general maintenance is not a priority to management. We arrived a few hours before check in and wanted to take advantage of the amenities, but the pool was cold and the hot tub lukewarm. When we were able to check in, we were told that we were given a complimentary upgrade to a room with a sea view, and were completely underwhelmed when we walked in. The second we opened the door, there was a strong odor that hit us, the wallpaper and amenities were outdated, and overall, not what we were expecting. We would have cancelled the reservation altogether but didn’t have a refund option.
Bodde här 1 natt i september 2023
Svar från Wyndham Grand Novi Vinodolski Resort team 6 okt. 2023
Dear Mr. Eldar, thank you for your feedback. We are sorry to hear that you were not satisfied with your stay at our resort. We apologize for these inconveniences. Please rest assured that your observations will be forwarded to the relevant departments. Likewise, we are aware of needed renovations, but this year we have not had enough time for a complete renovation due to COVID and its consequences. For that very reason, we reduced prices so they could match current condition of the resort. However, we will work hard on our growth and we sincerely hope that we will welcome you again. Kind regards, WGNR Team

10/10 Fantastiskt

Martin

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Schöne Anlage/freundliches Personal
Bodde här 1 natt i augusti 2023
Svar från Wyndham Grand Novi Vinodolski Resort 3 okt. 2023
Lieber Herr Martin, vielen Dank für Ihre tolle Bewertung. Wir freuen uns zu lesen, dass Ihnen die Lage des Resorts und nettes Personal gefallen hat. Wir hoffen, Sie bald wieder in unserem Resort begrüßen zu dürfen. Mit freundlichen Grüßen

10/10 Fantastiskt

Feodor

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice place, it has an hotel and "an apartment" part. Property is huge, has multiple pools, private beach and access to public one. Some things are still closed but its ahuge place. AC works fine, service is good and polite. For me its a place to get back to.
Bodde här 4 nätter i juli 2023
Svar från Wyndham Novi Vinodolski 24 juli 2023
Dear Feodor,Thank you for your wonderful review. We are glad to see that you enjoyed your stay and the facilities and services offered here at Wyndham Grand Novi VInodolski Resort. We hope you will visit us again soon.Best regards.

8/10 Bra

Johann

Gillade: Personal och service
Bodde här 5 nätter i juni 2023
Svar från Wyndham Grand Novi Vinodolski Resort team 28 juni 2023
Dear Johann, thank you for taking time to leave us your nice review. We are happy to see that you were satisfied with your stay and we hope we will welcome you in our Resort once again. With kind regards,

10/10 Fantastiskt

Cathy Jessie

Reste med familjen
Gillade: Personal och service
Bodde här 7 nätter i juli 2022
Svar från WGNR team 31 maj 2023
Dear Cathy Jessie, Let us thank you for taking time to post your superb review regarding your recent stay at Wyndham Grand Novi Vinodolski Resort. We hope we will welcome you again in our resort in the near future. With kind regards, Wyndham Grand Novi Vinodolski Resort team.

6/10 Okej

Agnes

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2022
Svar från WGNR team 31 maj 2023
Dear Agnes, Thank you very much for your honest review. We are very sorry that you were not satisfied with your stay. Rest assured that we have forwarded your comments to the relevant departments. We hope that in the future, when these plans come true, you will once again give us the opportunity to welcome you and leave a much better impression on you. Best regards, WGNR-team

6/10 Okej

Irina

Bodde här 6 nätter i augusti 2022
Svar från WGNR team 31 maj 2023
Dear Irina, Thank you very much for your review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope we will welcome you again in our resort in the near future and offer you a better experience. Kind regards, WGNR team

8/10 Bra

Amalie

Bodde här 2 nätter i augusti 2022
Svar från WGNR team 31 maj 2023
Dear Amalie, Thank you very much for your candid review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope we will welcome you again in our resort in the near future and offer you a better experience. Kind regards, WGNR team

8/10 Bra

Aurelie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
En famille
Personnel au top ! Au petit soin pour nous Hôtel très joli Malheureusement les piscines en plein août sont froides très peu de monde se baignent dans les 7 piscines que comprend l’hôtel
Bodde här 3 nätter i augusti 2022
Svar från WGNR team 3 juni 2023
Dear Guest, Thank you for taking time to tell us about your experience at our resort. We are happy to read that you were satisfied with our friendly staff. We must emphasize that our outdoor pools are not heated and the temperature of the water depends on the weather condition. Please rest assured that your thoughts will be delivered to the relevant departments. Despite the inconveniences I hope we will have the opportunity to welcome you again and offer you a better experience. With kind regards, WGNR team

6/10 Okej

Roberta

Reste med familjen
Gillade: Personal och service
La struttura è molto decadente e ha visto tempi decisamente migliori. Sarebbe molto bella ma veramente trascurata.
Bodde här 2 nätter i augusti 2022
Svar från WGNR team 31 maj 2023
Dear Roberta, Thank you for taking the time to leave us your comment that we really appreciate. We are sorry to read that you were not completely satisfied with your stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. . Rest assured that we've forwarded your observation to the relevant department. We hope we will welcome you again to our resort in the near future and offer you a better experience.Kind regards, WGNR team

4/10 Dåligt

Arthur

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Déception totale !
5 étoile sur le panneau a l’arrivée mais…! Ça vaut pas plus que 2,5! L’ensemble de l’hôtel est dans l’état. Le personnel donne aucune information. Pour trouver le chemin de la plage c’est un vrais « tomb raider »! Il faut chercher dans les couloirs mal éclairés sur plusieurs niveaux et avec un peut de chance nous avons le récompense-la plage. Pas de parasol 4 jours sur 6 a cause du vent et sur les consignes du directeur (justifié que pour un jour). Tous les soirs à 19h le personnel ramasse les chaise long. Parking 10€/nuit, c’est exagéré vu le prix du séjour. La climatisation à fonctionné qu’un jour dans la chambre. Pas de clim dans le reste de l’établissement non plus (resto, bar, hall…) Loin, tres loin des 5 étoiles et peu accueillant dans l’ensemble! Le lit très inconfortable, mal au dos dès la première nuit!
Bodde här 6 nätter i augusti 2022
Svar från WGNR team 5 juni 2023
Thank you for your comment, we are sorry that we did not meet your expectations. We will forward your comment to the management. Kind regards

4/10 Dåligt

Laurent

Reste med familjen
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Hôtel à éviter !!!
Cet hôtel est probablement un des pires que je connaissent. C'est "soi-disant" un 4 étoiles mais il ne correspond même pas au niveau de confort d'un trois étoiles. Une partie de l'hôtel (proche de la plage) est carrément à l'abandon. La partie de l'hôtel où nous logions, semblait avoir été refaite mais visiblement pas par des professionnels. Il y a tellement de malfaçons et d'illogismes dans l'agencement de la chambre que je ne peux pas tout citer ici. La porte de la salle de bain ne ferme pas (le cadre est cassé). Dans la salle de bain : - le lavabo n'est plus fixé au mur et bascule en avant - il n'y a aucun endroit pour poser ses affaires, ni crochet, ni porte-serviette, ni étagère (il faut tout déposer au sol) - la douche est sans rideau (=innondation de la sdb à chaque utilisation). Il n'y a d'ailleurs aucun endroit pour étendre le linge (ni dans la salle de bain, ni dans la chambre ni même sur le balcon), étrange pour un hôtel avec une plage... Les points positifs sont : la situation géographique (accès à la mer) et la gentillesse du personnel.
Bodde här 4 nätter i juli 2022
Svar från WGNR team 5 juni 2023
Thank you for your comment, we are sorry that we did not meet your expectations. We will forward your comment to the management. Kind Regards

8/10 Bra

Alexander

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 7 nätter i juli 2022
Svar från WGNR team 31 maj 2023
Dear Alexander, Thank you very much for posting your candid review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope we will welcome you again in our resort in the near future and offer you a better experience. Kind regards, WGNR team

6/10 Okej

Iwona

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
In the evening no wlan, ants in the room and in the kitchen
Bodde här 3 nätter i juli 2022
Svar från WGNR team 31 maj 2023
Dear Iwona, Thank you for taking the time to leave us your comment that we really appreciate. We are sorry to read that you were not completely satisfied with your stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. . Rest assured that we've forwarded your observation to the relevant department. We hope we will welcome you again to our resort in the near future and offer you a better experience.Kind regards, WGNR team

6/10 Okej

László

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i juni 2021
Svar från General Manager 13 juli 2021
Dear László, Thank you for grading your stay here at Wyndham Grand Novi Vinodolski Resort. I see that we were not able to fulfill your expectations and I would love to know what we could have done to make your experience better. Please write to me to gm@wyndhamgrandnoviresort.com. Best regards,

4/10 Dåligt

Xenia, Frankfurt am Main

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Wir waren vor 12-13 Jahren schon mal da. Es war eine sehr schöne Anlage. Deshalb haben wir uns auch gefreut wieder unseren Urlaub dort zu verbringen. Leider war die Enttäuschung sehr groß, als wir angekommen sind. Alles ist sehr ungepflegt, kaputt und heruntergekommen.
Bodde här 4 nätter i augusti 2020
Svar från Marwan Ragheb, General Manager 14 aug. 2020
Sehr geehrte Frau Xenia, Vielen Dank, dass Sie sich die Zeit genommen hatten, Ihre Kommentare zu hinterlassen. Wir entschuldigen uns aufrichtig, dass wir Ihre Erwartungen nicht erfüllen konnten. Wir sind uns bewusst, dass das Hotel Gebrauchsspuren aufweist und renovierungsbedürftig ist. Leider wurden unsere Renovierungspläne aufgrund der Pandemie verschoben. Wir hoffen, dass wir Sie wieder begrüßen können, sobald wir das Hotel renoviert haben. Mit freundlichen Grüßen,

2/10 Väldigt dåligt

FamilieB, Frankfurt

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Die Anlage ist leider sehr heruntergekommen. Die Bilder sind alt oder sehr geschönt. Der Putz brökelt in der gesamten Anlage. Überall sieht man heraushängende Kabel sowie kaputte Platten bzw. Fliesen. Der Strand war sehr ungemütlich mit vielen Steinen. Der beworbene Sandstrand existiert quasi gar nicht. Vielmehr war das eine Baustelle, wo scheinbar das Geld ausgegangen ist. Das Wasser im Pool war zu kalt und der Whirlpool war gesperrt. Die Wohnung war sehr spartanisch ausgestattet. Wir hatten lediglich einen Teelöffel und erst auf Anfrage wurde uns ein vietes Glas zur Verfügung gestellt. Das Preis Leistungsverhältnis passt hier bei der Anlage nicht im Entferntesten. Lediglich das Appartment und die Ausstattungen waren zufriedenstellend. Würden da nicht nochmal buchen.
Bodde här 7 nätter i juli 2020
Svar från Marwan Ragheb, General Manager 24 juli 2020
Liebe FamilieB, Vielen Dank, dass Sie sich die Zeit genommen hatten, Ihre Bewertung abzugeben. Es tut mir leid zu lesen, dass unser Resort Ihre allgemeinen Erwartungen nicht erfüllt hat. Leider mussten wir aufgrund der aktuellen Pandemie unsere geplanten Renovierungsarbeiten verschieben. Wir sind auch nicht in der Lage, unseren üblichen Service anzubieten. Wir mussten einige unserer Dienste einstellen oder ändern, und der Whirlpool war, aufgrund der geltenden Vorschriften, keine Ausnahme. Ich freue mich zu lesen, dass Ihnen Ihre Apartment gefallen hat. Ich hoffe, dass wir die Gelegenheit haben, Sie nach Abschluss unserer Renovierungsarbeiten wieder in unserem Resort willkommen zu heißen und Ihre Vorstellung von uns zu ändern.

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade inte: Renlighet
Very Dated. Room was very run down. Entire property very old nothing like the pictures that are online. Only great thing was the staff very nice and accommodating. There was nothing close to walk too and taxi service was not available so only restaurant was the one at the hotel, food was just okay
Bodde här 2 nätter i oktober 2019
Svar från Spiros Ioannou, General Manager 14 okt. 2019
Dear Guest, Thank you for taking time to tell us about your experience at our resort. I am sorry to see that you weren't satisfied with the state of the resort. Unfortunately, this year we haven't had enough time for a complete renovation due to the delay in re-branding the property. However, it is a pleasure to announce that we will be implementing many upgrades to the resort and renovating it for the next season. Please rest assured, I will forward your observations to the relevant departments. I am happy to see that you liked our nice and accommodating staff. and I hope we will have an opportunity to welcome you again in our new and improved resort. Best regards, Spiros Ioannou, General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i september 2019
Svar från Spiros Ioannou, General Manager 23 sep. 2019
Dear Guest, Thank you for your excellent review. I am happy to see that you enjoyed your stay at Wyndham Grand Novi Vinodolski Resort and I hope we will have an opportunity to welcome you again. Best regards, Spiros Ioannou, General Manager

4/10 Dåligt

Algirdas

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Avoid this hotel
It was confusing experience. Hotel is 5 stars but apartments are 4 stars. I would rate no more than 2 star hotel. It might be hard to manage hotel during peak but that should not be problem of visitors. All in all it was very overpriced hotel and would not recommend it to anyone(You can get better service for less). Apartments are located on separate building from main hotel and entrance looks like entrance to spooky house. No light in the evening. Peeled paints and crumbling walls near entrance. Holders in the bathroom were not fixed and broken. That not working TV, welcome to museum of History. Electric sockets should not be trying to jump out of wall. Furniture in bathroom was waterlogged and hiding them under towels is not the best idea. Room was never cleaned during our 3 night stay and probably just some partial cleaning before arriving(used toilet paper tube in the hallway was it a welcome gift?) We arrived after midday we were given cards to use towels next to pool. We went to pools area and found staff member sitting with nose in the phone with sign no towels available... If you want cocktail go to main bar or outside of hotel as in other areas they know how to make only Mojito. If you order something they might forget your order and after hour will ask again and will try to charge you twice. Good things: Kids entertaining team, variety of pools, pizzaiolo near pools area. All in all overpriced hotel.
Bodde här 3 nätter i augusti 2019
Svar från Spiros Ioannou, General Manager 30 aug. 2019
Dear Algirdas, Thank you for taking time to tell us about your experience at our resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As the resort was re-branded at the end of April 2019, when hotel was already opening, so unfortunately this year we haven't had enough time for a complete renovation. However, it is a pleasure to announce that we will be implementing many upgrades to the resort and renovating it for the next season. I am also sorry to hear that you were not pleased by our staff 's attitude and service. Let me say that we get in general very positive comments about our professionalism. However rest assured that your thoughts will be delivered to the relevant departments.On the other hand, I am glad to see that you liked the kids animation, pools and our pizzaiolo at Sea Breeze restaurant. 2. We hope that we can convince you to change your mind about another visit to our resort. Please reach out to us if you would be willing to give us a chance to turn your experience around. With much appreciation Spiros Ioannou, General Manager

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
Pass on this place
For the price we expected it to be really nice. Seems the property was in need of repairs, paint etc. looked way nicer in the photos. Also we had lunch by the pool and it wasn’t anything terrific. My husband ordered a sandwich and it came with a chicken nugget inside of it! My kids could have made a better lunch.😂 Oh and they have chairs in the beach...plastic and mostly broken. Better to spend your hard earned money elsewhere!
Bodde här 2 nätter i augusti 2019
Svar från Spiros Ioannou, General Manager 26 aug. 2019
Dear Guest, Thank you for taking time to tell us about your experience at our resort. I am sorry to see that your experience didn't meet your expectations. Unfortunately, this year we haven't had enough time for a complete renovation due to the delay in re-branding the property. However, it is a pleasure to announce that we will be implementing many upgrades to the property and renovating it for the next season. Please rest assured that your observations will be forwarded to the relevant departments. Despite the inconveniences I hope we will have the opportunity to welcome you again and offer you a better experience. With kind regards, Spiros Ioannou, General Manager

10/10 Fantastiskt

Alexander

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best place.
Very good, comfortable hotel with many pools and sea beach.
Bodde här 6 nätter i augusti 2019
Svar från Spiros Ioannou, General Manager 23 aug. 2019
Dear Alexander, Thank you for your excellent review. I am happy to see that you enjoyed your stay at our resort, especially that you liked our numerous pools and the beach. I hope we will have an opportunity to welcome you again some day soon. Best regards, Spiros Ioannou, General Manager

10/10 Fantastiskt

Annette

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sehr gut, Erwartungen voll erfüllt!
Grosse Anlage, guter Standard, Frühstück sehr gut, Service gut. Zu Fuss ca. 20 min vom Ortskern entfernt.
Bodde här 2 nätter i augusti 2019
Svar från Spiros Ioannou, General Manager 14 okt. 2019
Dear Annette, Thank you for taking time to tell us about your experience at Wyndham Grand Novi Vinodolski Resort. I am very pleased to see that you enjoyed your stay and that you liked the location, standard, breakfast and the service. I hope we will have an opportunity to welcome you again some time. Best regards, Spiros Ioannou, General Manager

8/10 Bra

Natale

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Struttura bellissima x quello che offre sarebbe un 5 stelle x quello che offre ma x come è tenuta è già tanto dargli un 3 stelle pulizie in appartamento scarse alcune piscine con ruggine e muschio cornicioni rotti ecc ecc
Bodde här 10 nätter i augusti 2019
Svar från Spiros Ioannou, General Manager 22 aug. 2019
Dear Natale, Thank you for taking time to tell us about your experience at our resort. I am happy to se that you enjoyed your stay with us. I am particularly pleased that you like our offer. However i am unhappy to read that you were not satisfied with the cleanliness. Rest assured that your observation will be forwarded to the relevant department. I hope we will have an opportunity to welcome you again some time soon. Best regards, Spiros Ioannou, General Manager

8/10 Bra

kerry

Gillade inte: Boendets skick och faciliteter
So much potential but needs work.
The apartments are super worn and furniture broken and stained. Kitchens are missing basic items like soap, sponge, dish towel, kettle, etc. The majority of the staff seems to be laCking in hospitality training - especially for what is considered a resort property. Many were dismissive and rude. Sad because there is so much potential. Wyndham recently purchased the property and promises a refresh soon. Great area. Amazing clean beaches.nice pools. Breakfast was great with many choices and decent quality.
Bodde här 2 nätter i augusti 2019
Svar från Spiros Ioannou, General Manager 22 aug. 2019
Dear Guest, Thank you for taking time to tell us about your experience at our resort. I am happy to see that you enjoyed your holiday with us and that you liked our clean beaches, pools and breakfast offer. As you said, the Management of Wyndham Hotels & Resorts took over just recently, unfortunately there wasn't much time to invest in renovations due to delay in re branding. We have big investment plans for this winter as we fully intend to bring this resort up to the high standards of Wyndham Grand, which is the most luxurious brand of the Wyndham group. I hope we will have an opportunity to welcome you again some time soon. With kind regards, Spiros Ioannou, General Manager

8/10 Bra

dagmar, Austria

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2019
Svar från Spiros Ioannou, General Manager 22 aug. 2019
Dear Guest, Thank you for your excellent review. I hope we will have an opportunity to welcome you back some day soon. Best regards, Spiros Ioannou, General Manager

4/10 Dåligt

Bogdan

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Quite a fantastic place to come, the complex is full of facilities to join, nevertheless service quality so something I couldn’t understand as a costumer that has been in many locations in the world. Room cleaning was not scheduled a per my knowledge, we had to continuously call reception for things like pillows, brooms, soap and towels. Then internet service was good the first day then intermittent, family not happy. On top of this, room furniture and other utilities just too basic. I think needs more attention from service management or maintenance department. Attention- location is fantastic but house service and conditions need an uplift
Bodde här 4 nätter i augusti 2019
Svar från Spiros Ioannou, General Manager 20 aug. 2019
Dear Bogdan, Thank you for taking time to tell us about your experience with us. I am happy to see that you liked our resort and all of the facilities. On the other hand, I am sorry to see that we didn't match your expectations regarding the service. Rest assured that your thoughts will be delivered to the relevant departments. This year we haven't had enough time for a complete renovation due to the delay in rebranding the property. However, it is a pleasure to announce that we will be implementing many upgrades to the property and renovating it for the next season. Despite the inconveniences we hope we will have the opportunity to welcome you and offer you a better experience. With kind regards, Spiros Ioannou, General Manager

2/10 Väldigt dåligt

Logha L

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Thank you, but no thank you
Beautiful main lobby and spa. The view from the terrace (main lobby) is amazing, but the rooms (we had one in those houses/apartments) was not clean at all, the floor wet and it was smelling and it was very humid. We booked very short notice 6pm on the road but had to wait 1 hour and 40 minutes to get the room. We could access the room short before 8pm only. The service person were not attentive at all. When we came to the entrance (arrival and departure) they stepped away instead helping us with the luggage... we left the very morning asap. Return rate: 0
Bodde här 1 natt i juli 2019
Svar från Spiros Ioannou, General Manager 19 aug. 2019
Dear Guest, I am glad to see that you liked our lobby area and the spa. However, I am sorry to see that you were not satisfied with the cleanliness of the room and that you were not pleased by our staff 's attitude. Let me say that we get in general very positive comments about our professionalism. However, rest assured that your thoughts will be delivered to the relevant departments. Despite the inconveniences I hope we will have the opportunity to welcome you again and offer you a better experience. With kind regards, Spiros Ioannou, General Manager

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i augusti 2019
Svar från Spiros Ioannou, General Manager 16 aug. 2019
Dear Guest, Thank you for your review. I am happy to see that you were satisfied with your stay at the resort. I hope we will have an opportunity to welcome you again some day soon. Best regards, Spiros Ioannou, General Manager

8/10 Bra

Ben

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Beaulifull view and swimming pools with acceptional water views
Bodde här 4 nätter i augusti 2019
Svar från General Manager 14 aug. 2019
Dear Ben, Thank you for the positive feedback. I am very happy to see that you loved the views offered throughout the resort and that you enjoyed our swimming pools. I hope you will visit us again soon! Best regards, Spiros Ioannou

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i augusti 2019
Svar från General Manager 13 aug. 2019
Dear guest, Thank you for a lovely review. I hope you had a great time here at Wyndham Grand Novi Vinodolski Resort and that you will visit us again soon. Best regards, Spiros Ioannou

8/10 Bra

Alexander

Gillade: Personal och service och rummets bekvämlighet
Top
Super gerne wieder
Bodde här 10 nätter i juli 2019

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
An sich schönes Hotel, aber renovierungsbedürftig. Essen war sehr gut! Lage ebenfalls super!
Bodde här 4 nätter i juli 2019

10/10 Fantastiskt

ANDREW

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Relaxing time at Wyndham Grand Novi Vinodolski
My family stayed at the resort for 8 nights and were very pleased with our stay and the service from the staff. The hotel offers a great range of facilities for the family from a children’s entertainment area, fully equipped gymnasium (one of the best I have experienced at any hotel or resort) and indoor salt water pools. We throughly enjoyed the variety and selection of food served at the main restaurant, breakfasts and evening meals. The accommodation itself was a two bedroom self contained unit with two bathrooms and kitchen near the beach front. It was a perfect for the family in terms of space and comfort. We thoroughly enjoyed our time at Wyndham Grand Novi Vinodolski and would be happy to return again. Thank you to the staff at the resort for making our holiday memorable.
Bodde här 8 nätter i juli 2019
Svar från Spiros Ioannou 5 aug. 2019
Dear Andrew, Thank you for the excellent review. I am happy to see that you enjoyed your stay here at Wyndham Grand Novi Vinodolski Resort. I hope we will have a chance to welcome you here again soon. Best regards, Spiros Ioannou

8/10 Bra

Jens

Gillade: Renlighet och personal och service
Fantastisk feriecenter af ældre dato.
Et fantastisk feriecenter med alle tænkelige faciliteter og et utal af bademuligheder, både ved stranden og de mange mange pools. Det er tydeligt, at det er et ældre center som kunne trænge til en gennemgribende renovering. Det er bygget op ad en klippe, så der er meget store niveauforskelle, med mange trapper, så det er ikke egnet til gangbesværede. Personalet var høflige og servicemindede. Det ligger et par kilometer fra den hyggelige by med de mange restauranter - der er en pæn gåtur derind.
Bodde här 8 nätter i juli 2019
Svar från Spiros Ioannou 5 aug. 2019
Dear Jens Thank you for posting your review. I hope that you had a great vacation here with us and that we will have the opportunity to welcome you again. Best regards, Spiros Ioannou

8/10 Bra

Niels

Gillade: Renlighet och personal och service
Bodde här 5 nätter i juli 2019
Svar från General Manager 26 juli 2019
Dear Niels, Thank you for the excellent review. I am happy to see that you enjoyed your stay here at Wyndham Grand Novi Vinodolski Resort. I hope we will have a chance to welcome you here again soon. Best regards, Spiros Ioannou