Fjällstugor i Ocana

“Då”

“Personal muy amable ”

“receptionen hade engelskspråkig personal dagtid vilket var bekvämt. förutom det bara spanskspråkigt och restaurangpersonalen var närmast ohövlig. God mat men vi använde oss av restaurangen endast en gång pga personalen.”

“Enkelt hotell i en trevlig stad. Tyvärr ganska lyhört och inga täcken på rummet, bara ett tunt lakan att sova under.”

“La primera vez que me ha pasado en un hotel que me han dado una habitación con gente dentro y con todas sus pertenencias la habitación que me dieron a las 4 de la tarde ruidosa y poco atención a los clientes”

“Nadie está al pendiente, nunca contestan! No amables y no accesibles ”

“We were very disappointed that the pool was closed during our stay. The staff were extremely inflexible about allowing children into the spa even for a short time, which meant we couldn’t enjoy any swimming. I specifically booked this hotel because of the pool, as it is a central feature on your website. I traveled all the way to the spa solely for the pool, and it would have been very helpful if it had been clearly indicated that the pool was closed—there was no notice or text about this. We...