Husbåtar i Okanagan Valley

“We had some problem with the AC in our room, it had a loud rattling noice. Staff checked it up and offered us another room. The AC was still somewhat noicy in this room as well but far better than first. We think maintenance did some adjustments because it was better later in the evening. Otherwise good location and friendly helpful staff. Bathrooms could need an upgrade. We could stay again.”

“Unfortunately, our experience with this hotel was disappointing, primarily due to the customer service. The front desk staff came across as defensive, dismissive, and at times passive-aggressive rather than helpful. Before our stay, I specifically called to ask about parking because we had two vehicles. I was told there were two parking stalls available, but that parking two cars would cost $100 for our two-night stay. When we arrived, we were told we could only park one vehicle and that the...

“I’ve had a good stay 3 years ago at this property but was pretty disappointed that I didn’t have a microwave in my room this time as I have a son that has dietary restrictions and I bring food from home whenever we travel. I booked this hotel specifically because I knew there would be a microwave. There wasn’t. There was ONE communal microwave a good 5 minute walk to the back of the property and in the laundry room of all places. I was constantly walking back and forth heating my son’s food up...

“Well accommodating for big groups”

“Always clean and love the location”

“Great location, easy parking, was under construction so no pool yet. Would stay again. Beds super comfy!”

“Large room with a great work area and great in room coffee.”

“Love the place , great room and friendly stuff”

“We had a great stay overall. The room was clean, the staff were friendly, and the hotel was beautiful. The only issue we had was that we accidentally went to the adults-only pool because we weren’t aware there was a family pool a short 2–3 minute walk away. We mentioned it to the staff, and they were very understanding. They apologized and gave us a $50 credit to use at the restaurant, which we really appreciated. Their excellent customer service turned our experience into a positive one. We...