2/10 Väldigt dåligt
Shemayne W.
15 dec. 2025
Gillade inte: Renlighet
Didn’t receive the lockbox code in a timely manner and although there was a contact person listed, there was no phone number for her. I had to contact Vrbo an hour before we arrived at our destination to get the entry code. The place was dirty. Everything was dirty. The carpets. The furniture. The towels. The floor. What wasn’t dirty was broken. There wasn’t instructions on using the showers. You would think that one wouldn’t need instructions but I didn’t want to break the faucet. After calling and texting the property manager, I was repeatedly instructed to simply turn the handle when what I needed to do was pull the handle out. Pull the handle hard. I wouldn’t have initially pulled hard on a shower handle for fear of breaking it. The refrigerator leaked water all over the kitchen floor making it a hazard for my elderly mother in law. The outside lights didn’t work. It was dark and rainy when we arrived with no lights. Again, a hazard for my elderly mother in law. The electricity went out that night. To be fair, it was a city wide outage but can you imagine sitting in a dirty cold dark house without a running shower at midnight?We contacted Vrbo and was assured that we would receive a full refund so we left early the next morning because we wanted to get somewhere to take a showerOne week later and we still haven’t received a refund of our wasted 900.00. According to Vrbo, they are still waiting to hear back from the owners
Shemayne W.
Bodde här 3 nätter i december 2025
