I didn’t like the fact that no-one met us at the villa for check in. No information was left telling us about trips etc. The villa was Not detached as stated online, it was a row of 3, so not a great deal of privacy It was dated inside. WiFi was horrendous, only half the Villa had coverage. I was sharing the router with the next doorneighbour, it was outside on the small wall supposedly dividing us. The only good thing was the pool, that was great. The address I was given for the airport transfer was incorrect so the driver couldn’t find the Villa.I was communicating with Richard Smith during the time while sorting my holiday and it felt like no one knew what was going on. I was told they didn’t arrange transfers and trips. They do, I was told no safe but there was.