Hotell nära Outlets at Castle Rock

“Consistently excellent. We have stayed here before.”

“Very clean room and helpful staff”

“Overall, the property was nice and I would certainly return again. The pool was very lackluster, but I wasn’t staying there for the pool so that is minuscule. The staff was very friendly for check-in and check out. I can’t speak on behalf of their breakfast because the first morning I met family for breakfast and the following morning I had to leave so early that I didn’t get a chance to give it a try but the first morning it smelled really good.”

“Breakfast options were limited and remain the same each day. No peanut butter, hot cocoa mix, english muffins or bagels. Bread and mini cupcakes were blah, low quality.”

“The room is pathetic…stains on the bed spread, floors dirty…and the bathroom wasn’t very clean…the room looks really worn down and well my advice is go somewhere else”

“I had a wonderful stay!”

“Huvudkritiken är att vi fick ett nochalant och trubbigt mottagande av killen i receptionen.”

“Poor customer service on graveyard shift, Us & our granddaughter arrived late 1045pm, had to leave at 4am for long ride ahead, room was ok except for one important thing, it had No towels or washcloths, I went to the front desk-now the 3rd shift, asked for towels, he barely moved 2 feet & looked in laundry behind desk & said we have none, this was bullcrap, no apologies & manager not in til' 8am, what lousy customer service this was, after I upgraded from 1 king to 2 queen size, I bet there was...

“Very clean, very secure quiet a few amenities could be fixed or added overall loved it”

“This was the location we needed near where we needed to be.”

“Great room, renovated and well sized. The rest is just ok”

“Our first impression walking into the hotel was very good. The hotel staff was very nice and got us our room quickly. Once we got to the room, our sheets had some stains but they looked clean. The mattresses were not the worst, but not the best, could have been a little more comfortable. Not sure if our beds were missing blankets, but all we had was 2 thin sheets and the top one was scratchy. Breakfast was good, a lot of variety to choose from. The pool had a TON of chlorine which created...

“Should really inform your customers that there is a cost for a really crappy breakfast. I’ve had better at a super eight for free.”

“Things broken in room. Room looked used.”

“Sercas de las albercas muy bonito”

“Air conditioning great”

“Our room was clean and wonderful on arrival, excellent amenities, breakfast, etc. The man working nights and early morning shift was amazing. Only complaint was the housekeeping staff did not “refresh our room”, even though it was requested every morning. Had to ask for fresh towels more than once. Other than that, great hotel!”

“The property has small design features that are very nice and well thought out. Love the full kitchen and nice bathroom. We are also very picky about beds and pillows, as we tend to like things softer. So many hotels have beds that are way too hard for our liking. The bed at Elements was perfect. We slept great all week. Also, breakfasts were good, the shared areas were very nice, especially the outdoor patio, and the gym was great. There are also many nice restaurants in the area, some even...