Hotell nära Outlets at Traverse Mountain

“No. I was given the wrong room I originally booked. They mixed up my name with someone else's name. The bed was comfortable the room was good but it wasn't what I originally booked. They said it was expedia's issue not theirs. ”

“Advertised as sleeping 6 the sofa bed mattress could use updated. Very uncomfortable for children. The pool is ok but grout could use some work and hot tub floor is a chipping and a little rough The Queen beds were great! Breakfast was great!”

“Staff is super friendly. Getting into the parking can be a bit of a challenge as the entrance is a bit awkward. Plenty of places to eat that are within walking distance if you dont mind hoofing it.”

“The room was very clean. And the staff was great. ”

“No washcloths or cups in room. Bathroom sink faucet was literally falling off. I couldn’t imagine that it hadn’t been reported prior or housekeeping hadn’t reported. Breakfast was good.”

“Everything was amazing EXCEPT the elevators vibrated and everyone was a little nervous. The door to the wheelchair accessible hotel room was too heavy. Very hard to open. Everything else was perfect”

“Clean room friendly staff and a great little kitchenette.”

“AMAZING breakfast. ”

“Joan was amazing! service, staff and rooms 5 out of 5”

“Clean Staff was great Breakfast not too good ”

“Everything was satisfactory.”

“Molded bagels Sink wouldn’t drain Shower leaked on to the floor huge water messes every shower Heater wasn’t working at first Very brand new and clean but could use some more updates ”

“Great property and good deal for the money!”

“Parking was convenient.”

“It's cheaper than most motels in the area, but not the best deal. Side door didn't work, only found out when we had to haul stuff back around the front. Room was clean, but no mini fridge, no microwave, the room was freezing with cold air blowing from the vents and no changing the thermostat made any difference. Went to take a hot shower, the hot and cold are switched sides on the tub faucet, but even then water only got lukewarm at best. Toilet flushing sounded like it was going to explode....

“Room smell”

“Everything about this establishment was fantastic until a new interim manager visiting from a Livaway Suites Seattle site. Three weeks into a longterm stay that would have been maybe 1.5 months maximum, this interim manager greeted me with a condescending and scolding list of grievances with me about policies that I was allegedly violating, yet they were nowhere to be found on the website, nowhere to be found posted in plain, visible view on-site, and not ever presented in any way, shape, or...

“Room was great. Breakfast was average. Hot tub was great. The rooms need a towel bar to hang a hand towel on. I hate it sitting on the counter. ”