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Recensioner av The Palace Hotel & Spa

3 out of 5
The Palace Hotel & Spa
Esplanade Road, Paignton, England

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 86 av 160 recensioner" "
8 - Bra i betyg. 47 av 160 recensioner" "
6 - Okej i betyg. 23 av 160 recensioner" "
4 - Dåligt i betyg. 2 av 160 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 160 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2019
Svar från . 30 sep. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Aryshs

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are always amazing. Rooms comfortable and spotless. Lovely roast dinner xxx
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Karen

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay, chilled atmosphere & kind staff. Loved the place 👍
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Justine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful traditional Victorian hotel. High ceilings, traditional wood walled bar and loads of space in rooms. Such a change from major hotel franchises and so English in history. Friendly staff, good food and right across road from pier. Fab
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All of the staff were friendly and welcoming. Breakfast staff were very efficient. Set in beautiful grounds the building is attractive. The room was great, plenty of storage, enough seating, lighting and power points. Even though I chose a single room, the bed, including the pillows and bedding was all very comfortable and the bathroom was a decent size with a shower over bathtub. I didnt make use of the spa/ leisure facilities this time but would be something I look forward to using on another stay.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Arysha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff, the service is fantastic. Spa and pool lovely experience.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Arlene

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I thought it was great lovely clean towels changed every day staff helpful pleasant would stay there again
Bodde här 3 nätter i mars 2024

8/10 Bra

William

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Position of hotel
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Hassan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Arysha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are amazing, nothing to much trouble for them
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

MARK

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would like to thank all the staff for their professional and friendly service. The breakfast was excellent. I will be back
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great value for money, friendly budget hotel
A good budget 3 star hotel right on the sea front which is punching above its weight in terms of cost to value given. I stayed for 6 nights in January. All staff I spoke to were friendly, outgoing and professional-easily comparable to more expensive and chain hotels There was ample free parking on the hotel grounds. The connection strength and speed for the free Wi-Fi was good in all the areas of the hotel I went. The room was comfortable and clean, with servicing each day as standard. A small but useable gym+pool is available for a small fee (I was given complementary credit for x3 uses during my stay which was a nice touch). Irons are available on request for those needing to press clothes. The included cooked breakfast was good quality, much better than I have had in some more expensive hotels. Evening meals in the hotel seemed expensive, but you are on the seafront, so within 5 minutes walk there are lots of options. The only thing that I think could be improved on is if breakfast started at 07:30 not 8:00, for early risers and those wanting to get out and about on their travels. I would stay here again, as it offered excellent value and ticked off all the things I needed from a hotel.
Bodde här 6 nätter i januari 2024

2/10 Väldigt dåligt

Fiona

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Arysha

Gillade: Bekvämligheter och boendets skick och faciliteter
The staff are amazing
Bodde här 2 nätter i januari 2024

6/10 Okej

Clayton

Gillade: Renlighet och bekvämligheter
Distinctly average, appear to be on cost saving measures. Service poor apart from Receptionists and Becky.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

P

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Liam

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic
A last minute booking for a business trip. What a great find. Fantastic Staff, both at Checking & out, and also in the restaurant. Also the food was not only very tasty, but great value. This will be my go to place when I am in this area.
Bodde här 1 natt i december 2023

8/10 Bra

Vivienne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Relaxing and Comfortable stay in Paignton
Comfortable bed and warm room at a cold time of year. Breakfast was very nice. Top man Paul, a star in the Dining Room. Friendly and helpful staff in general. Leisure facilities available at this hotel. Pool and Spa. Unfortunately I had a bad throat at the time of staying, so wasn't able to make use of these.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Karen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service at the Palace Hotel is exceptional. All the staff are polite and friendly while remaining professional. Our room was clean (as was the hotel overall) and extremely comfortable. We stayed B&B and the breakfast was delicious with plenty of choice.
Bodde här 3 nätter i november 2023
Svar från Stanze 30 nov. 2023
thank you so very much for your lovely review. We will pass this onto our management team and we hope to see you very soon again. Best wishes

10/10 Fantastiskt

Carole

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Step back in time
Beautiful hotel if you love old architecture and beautiful art. The restaurant staff were so friendly and I have to mention Paul who was clearly dedicated to the hotel and guests.
Bodde här 2 nätter i november 2023
Svar från Stanze 30 nov. 2023
thank you so very much for your lovely review. We will make sure that Paul will know you left him a nice comment. We hope to see you very soon. Best wishes

8/10 Bra

Chris

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i november 2023
Svar från Stanze 30 nov. 2023
thank you for leaving a review for us. We hope you enjoyed your stay with us. Kind regards

10/10 Fantastiskt

Mailyn

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Stanze 30 nov. 2023
Thank you for your lovely score. We hope you have enjoyed your stay. Kind regards Stanze

8/10 Bra

Diane

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Denise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Chris

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff were superb, very helpful, food lovely. Everyone was friendly and welcoming.
Bodde här 6 nätter i juli 2023

10/10 Fantastiskt

Simon

Bodde här 1 natt i juli 2023

6/10 Okej

Lee

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
If you are over 75 this is the place for you. Unfortunately I am not!! Don't be tricked in to booking in for dinner the restaurant was not as busy as we were lead to believe. There are some great places within walking distance. Breakfast was a bit disappointing there are a lot of supplements on items (you have to pay more). We were also woken up at 0700 both morning by someone slamming a door several times below our room which I think was the kitchen.

10/10 Fantastiskt

katherine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Spotlessly clean and perfect location
Perfect location and spotlessly clean. We had a lovely big room with sea views, (see picture), king sized comfortable bed and bay window with arm chairs and coffee table, which added to the ambience. A lovely stay for my birthday, thank you
Bodde här 1 natt i maj 2023
Svar från Stanze 21 juni 2023
thank you for your lovely review. We are very happy that you have enjoyed your stay with us. We hope to see you very soon. All the best Stanze

6/10 Okej

Nick

Affärsresenär
Disappointed with the breakfast especially as it cost £12 through Expedia. Never a had a boiled English breakfast before…and never will again. Have had better breakfasts from the Little Chef in the past and trust me that is not a compliment. At least it wasn’t big enough to be unhealthy.
Bodde här 3 nätter i april 2023

10/10 Fantastiskt

Daryl

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I would go back again any time - great find.
Clean, quiet and lots of free on-site parking. Wi-fi is not great but the restaurant is fabulous. Well cooked, piping hot food and with plenty of choice. The staff are friendly and helpful, especially the restaurant manager (or head waiter, I'm not sure). My only moan is that it is not obvious how you get to reception! For 1st time visitors - looking at the front of the building it is down the right hand side. Great location overlooking the beach and close to the pier.
Bodde här 2 nätter i oktober 2022

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing stay !
The room was gorgeous, as were the views. The staff were very helpful and the breakfast was delicious.
Bodde här 1 natt i september 2022

8/10 Bra

michael

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable and quiet room in a good location
Bodde här 1 natt i september 2022

8/10 Bra

Till

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Alles gut.
Lage sehr gut. Bett bequem. Zimmer in Ordnung. Leute nett.
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Karen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic stay
Our stay was amazing
Bodde här 3 nätter i juli 2022

6/10 Okej

Aaron

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Spar close to early and hotel needs abit of a make over .Breakfast could have more continental layed out .
Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Janet

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had a wonderful night, the room was huge, the bed was big and comfortable, the bathroom was large too, the room was realy clean. Complementary tea, coffee,hot chocolate and biscuits were also in the room. A trouser press was in the room if needed. Breakfast was included, if what you wanted wasnt on the menu and was a reasonable ask, they did it for you. We are going back for another stay later this year. Oh i nearly forgot, if you wanted to use the spa it would only cost an extra £5, treatments were extra. Thank you so much for our lovely evening and morning. See you soon.
Bodde här 1 natt i juni 2022

6/10 Okej

Shirley

Bodde här 1 natt i april 2022

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent one night break
Excellent one night stay in sea view club room. Added the 4 course evening meal at an additional £19 each and it was delicious and amazing value.
Bodde här 1 natt i februari 2022

8/10 Bra

Alan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2022

10/10 Fantastiskt

Dominic

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2022

10/10 Fantastiskt

Trevor

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quality hotel on the sea front.
A super place to stay, either for business or holiday. Plenty of easy parking. Great staff and breakfast. A place to return to.
Palace Hotel
Bodde här 1 natt i januari 2022
Svar från Edward 16 jan. 2022
thank you so much for your kind words, we look forward to seeing you again soon.

10/10 Fantastiskt

Graham

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Get away
Just a break for a night
Bodde här 1 natt i december 2021

10/10 Fantastiskt

Marjorie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Outstanding stay
A very comfortable and enjoyable stay right on the front and opposite the pier. A short stroll into town. The staff were extremely friendly and courteous and nothing was too much. The dining and breakfast was very nice and plentiful. The pool and fitness centre was an excellent bonus. Will definitely stay again.
Bodde här 2 nätter i december 2021
Svar från Edward 16 jan. 2022
thank you for your review, we are so glad you enjoyed your stay with us, we cant wait to see you again soon

8/10 Bra

S

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good night stay
The hotel was a perfect location. Plenty of parking. Staff at the hotel are helpful and lovely. Rooms were a very good size (bathroom a little small compared to the room size) the rooms are very very dark with no main head lights. Had to keep the bathroom door open to keep light in the room when the curtains were closed. Breakfast was good, variety of continental and cooked. The walls are like thin plasterboard, you can hear everything outside in the corridor, people on their phones, shutting and opening doors.
Bodde här 1 natt i december 2021

10/10 Fantastiskt

Debra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I booked a 5 night break at the end of November. A few days before arrival I received a phone call advising me of a special offer to have dinner at the hotel for £15 a night rather than £25 for the 5 course Table D’hote, which I took up, effectively making my stay half board. On arrival I was told that as I was half board I could use the pool/gym/sauna facilities free (effectively saving me the £5 per night charge!). The staff are lovely, nothing is too much trouble. The evening meal was really very good, the menu changed every night and was really good value. The breakfast menu was also varied, not just “full English” which was very welcome There was entertainment in the hotel which was also enjoyable. I used the pool every day and also the sauna/steam room a few times. The hotel is clean & comfortable, there are many original features in the public areas and later additions are sympathetic to the original Victorian architecture. I enjoyed my stay very much and I am looking to return some time in 2022.
Bodde här 5 nätter i november 2021

6/10 Okej

David

Affärsresenär
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2021

10/10 Fantastiskt

Denise

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2021

10/10 Fantastiskt

Lucy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fabulous break
We had a wonderful stay at the palace. Our second time. Love the decor and all the community areas. Can’t wait to return
Bodde här 2 nätter i november 2021

8/10 Bra

Pamela

Reste med familjen
Gillade: Personal och service
Bodde här 3 nätter i oktober 2021