Hotell nära Palace Theater

“Everything was excellent and above all very clean.”

“Good”

“First of all the air conditioner did not work outside. Air was in the 95 a room. Temperature was 85 very dirty look like it never been clean call the front desk. They couldn’t help us cause the manager was gone. Maintain people were gone and did not offer another room overall was a very poor experience.”

“Excellent customer service.”

“Beds were on the smaller side for two, and the AC was in need of some work, but over all on OK hotel”

“Staff was great and helpful. The actual room was terrible and dirty. I don't think it was really the staff's fault. Management needs to get their act together and they need to hire better housekeeping, or hire housekeeping period. There were giant roaches (?) in my room. I wasn't expecting much for a Studio 6—I am no stranger to a motel—but this is abysmal. Don't book here.”

“They had to change our room during late night after we had complaint on AC, but new room didn’t had enough amenities of microwave, stove and big refrigerator. We had to run to lobby to use microwave even for warming up milk. Staff had to consider this and please take care of maintenance. Apart from this bad experience, everything was good.”

“Not all that clean. The bathroom vanity in our room was broken. Tile and trim along floors was peeling or broken. Bathroom door would not close properly. Breakfast did not look appetizing. However, The lady at the front desk was very friendly and helpful.”

“Excellent property, will be back soon.”

“Greatest place for conventions close to the On Center.”

“Super friendly and professional staff. I was able to check in a little bit earlier than the normal check in time. The staff didn't hesitate and just asked if I wanted to be on a lower or higher floor then handed me my keys. The room was clean. Ample amount of parking. Free full breakfast and delicious hot coffee. My first time staying here but definitely won't be my last. I think this will be my go to hotel when I'm in the Syracuse area. Also the guests are respectful and keep quiet during quiet...

“We stayed in one of the recently renovated rooms on the 3rd floor and noticed very little disruption with the renovations continuing downstairs.”

“Overall a good experience, staff was helpful and friendly. What really iced the cake were the MTO omelets. I'm a big breakfast guy at hotels, definitely would recommend.”

“Everything is good”

“The parking lot was a congested and when I first arrived to the property. I was confused as to where I could park. I talked with the front desk clerk and was informed that they were currently renovating, which is understandable. My room was clean. The staff was pleasant. I had a great experience overall.”