Hotell i Palos Blancos

“Apparently something was wrong with the water heater or the shower faucet becase the water coming out the shower was too hot or cold. Couldn’t have a medium water to take a shower. My stay was for 2 nights and they did not refilled the coffee in the coffee maker.”

“Hotel on 4th gloor in hospital. Restaurants within walking distance. Beds comfy and air conditioner cool.”

“Excelente lugar, limpio, comodo, excelente localizacion”

“Mer hostel än hotell. Okej bemötande av personal. "Continental breakfast" var rostbröd, jordnötssmör och färska äpplen. Mysig liten gata i universitetsområdet, men lååångt om man vill promenera till stränderna.”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Excellent! We loved our stay here 10/10 recommended ”

“Helpful staff and great location ”

“Everyone there was Accommodating and super friendly 💙”

“The property is clean and well maintained. Improving communication with guests upon arrival and offering greater flexibility for extended stays and late checkout would further enhance the customer experience.”

“A "quaint" old hotel in Old San Juan, kept up with very well. If you want hundreds of souvenir shops to walk in and out of it's very convenient. Restaurants and bars seemed to be harder to find. No real amenities at the hotel, did not see anyone using the hot baths or jacuzzi. Coffee in the lobby near the front door in the morning, had to get a hair dryer from the front desk. It served it's purpose for the overnight stay.”

“The staff was very cordial. I had to move a night table to retrieve a hair clip and I can tell that no one has cleaned the area behind the night stand for a while and there was small roach. Shower curtain needs to be replace immediately. The plastic receptacle to connect the blow dryer is broken. The room needs a fresh coat of paint; there are scuff marks on the walls. The sheets looked worn out and the comforter feels very worn out.This room needs a serious and total makeover. I will not...

“love it.. close to everything ”

“Clean it is walking dosta”

“Beautiful, modern, and affordable room. I stayed in the 2 bed room with 4 people total and it was so spacious. The location is perfect for experiencing the La Placita nightlife (literally less than a minute walk away). Ear plugs are provide since the location is in La Placita. There’s a jacuzzi and outdoor shower in rinse off and sunscreen and bug spray are provided. Super easy for Ubers to find the hotel and overall could not recommend staying here more!! ”

“This location needs better front desk support, ran out of hot water during our stay, no mugs for coffee machine in room. Seems to be a new location and work still being done - would not recommend to stay at this location yet.”

“All good. ”