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"The umbrella by the pool (ringed in red) fell and nearly hit my partner on the head, just missing her by pure luck. It was not secured properly, and there was no apology from the staff. Food was poor, and cleanliness could have been much better (bird's nest on our balcony and bird droppings (see photo) had not been cleaned prior to arrival. A most disappointing holiday. droppings also on the tables from nests in the roof on the main external bar area by the pools. "